Alix Gardner, Mba Email & Phone Number

Ann Arbor, Michigan, United States

Ann Arbor, MI

• Responsibilities were divided between floor management and private events. Restaurant consisted of 35 tables and three event spaces. Guided and improved staff and guest relations through dining and private event.
• Reorganized entire private event program
• Helped improve marketing techniques and redesign of website
• Hiring/firing of staff members
• Successfully implemented use of TripleSeat
• Improved affairs between back-of-house and front-of-house

• Duties included:
• Deliver friendly and efficient service to ensure a pleasant dining experience for all guests
• Accurately total, process, and collect payments from guests using a point-of-sale system
• Maintain knowledge of current menu items and the ingredients

Saginaw, Michigan Area

• Joined as a Manager-In-Training and was quickly promoted to hold management positions. Was then responsible for a 20-table restaurant, banquet staff, and selling, planning, and executing events for various amounts of.
• Weekend evening closing manager
• Collaborated with Executive Chef on new menu items and promotions
• Effectively communicated with owners of facility in regards to sales, service, and financials
• Responsible for collecting and transporting large sums of money (check and cash amounts)

Midland, MI

• Duties included:
• Customer service
• Maintaining confidentiality with guests

Detroit, MI

• Duties included:
• Shadowed and then ran all aspects of the concessions at Comerica Park – Supervisor, Lead, Cash Lead, Register Worker
• Intern in many different areas of the food/beverage industry at Comerica Park – Security, Human Resources, Inventory, Accounting

Master Of Business Administration - Mba, Business Administration And Management, General

Hospitality Management

Activities and Societies: Alpha Gamma Delta, Student Honors Association