- Provide customer support to Business and Personal Customers- Provide written and verbal communication with customers by telephone- Updating customer information on Bank systems.- Data input and administrative processing- Furthering communication, teamwork and problem-solving skills- Developing ICT skills- Gaining valuable insight into the banking industry

- Used product knowledge sessions to further my technical expertise in a wide range of snowsport related equipment for various large brands- Delivered excellent customer service through communication skills, upselling whenever possible- Ensured an enthusiastic and professional approach to customer service and retail- Cash handling, time management, computer software and administration skills were improved- Loss prevention and shop upkeep through inventory maintenance and cleaning were integral

- Completed first aid course for children's wellbeing- Undertook several sessions of babysitting and dogsitting for holidaymakers in Whistler - Demonstrated my capabilities of responsibility, maturity and leadership

June 2011-August 2011, June 2012 –August 2012, June 2013 – July 2013, July 2014, July – August 2015, July – August 2016, August – October 2019- Performed general administrative duties- Focused on completing inventories and tenancy inspections for student houses and other properties.- Liaised and planned with contractors, tenants and other agency staff

July 2019, September 2020- Performed as a leading human resources member, alongside 8 other people, in managing over 1,000 staff at the Irish Golf Open in Portrush, Northern Ireland in July 2019 and Royal Ascot Races in England in September 2020- Liaised and coordinated consistently with other team members and outside contractors- Demonstrated skills of problem solving, communication, efficiency and proactivity to aid staff and management and ensure the smooth running of these events

- Catered at a wide range of events such as weddings, sports games and festivals- Performed various roles - waitressing, stewarding, bar service- Displayed excellent customer service skills

- For the 'Study Abroad' period in my French degree at Bristol University, I acquired this role- Acted as French translator and liaison point for all commerce- Oversaw key operational projects, including the completing of the company fleet's MOTs and handling company phonecalls- Acted as representative for holiday-makers in their travels from airport to resort- Consolidated French fluency, time-management, team work, leadership, communication and organisational skills- Acquired valuable snow sport and tourism industry experience and expertise

- Acted as an au pair and English teacher to a French family outside Paris in Croissy-sur-Seine- Gained valuable teaching experience and improved communication and language skills- Gained experience working closely with children and fostered independence and responsibility capacities

- Assisted with preparation of legal documentation and presentations - General administrative support including filing documents and telephone enquiries- Attended client meetings - Administrative duties