•Maintaining positive and collaborative working relationships with a wide variety of stakeholders including Management, Senior Leaders, HR Centers of Expertise and Unions•Providing strategic and operational HR Advisory Services in the areas of Labour and Employee Relations, Recruitment, Workforce Planning, Total Compensation, Performance Management, Leadership Coaching and Development, and Change Management•Establishing a business-partner relationship with clients in order to facilitate positive change and results within the business•Assisting Management on the use, interpretation and application of multiple collective bargaining agreements

•Provided a full range of analytical and investigative research to address a broad range of operational and strategic human resources issues for HR Advisors, Managers, Senior Leadership and Employees•HR Analytics Reporting through PeopleSoft•Escalated ongoing employee/manager concerns to ensure timely and efficient resolution while maintaining organizational standards•Reviewed and communicated with Union/Management on matters relating to FTE increase/decrease requests, recognition of previous experience and temporary position extension requests•Assisted Management on the use, interpretation and application of multiple collective agreements

•Partnered with Operations to drive business strategy•Developed and identified talent management protocols through effective recruitment and succession planning strategies •Developed programs and strategies to improve the performance of individual colleagues and teams•Educated Operations Partners on positive management of staff within the Collective Agreement and provided leadership coaching on issues such as performance management, investigations and conflict management

Retail rotational program, specializing in Human Resources