Aliya Hilaly Email & Phone Number

Arlington Heights, Il, Us

Arlington Heights, Illinois, United States

Assignment through LaSalle Network.• Provide customer service via face-to-face interactions, and in verbal andwritten communications with internal and external customers• Appropriately handle all incoming calls and correspondence in a professional and timelymanner• Accurately process Sales and Service requisitions received from branches daily• Receive orders and billing notifications from branches o Confirm costs of promotions and special pricing o Process accordingly and create invoices• Create Purchase Orders and submit to appropriate vendors; receive vendorconfirmations and promptly ensure accuracy of details and pricing, and review andupdate AP team on a weekly basis• Process Service appointments received via computer system, ensuring accuracy by fixingany incorrect details, including taxes• Create pre-invoices for Sales, Service, Supplies, etc. when necessary• Run/create supply invoices daily and send invoices via email or regular mail, asrequested by the customer• Order approved demo equipment at demo pricing, process sales documentation, andconfirm e3 will be billed at demo pricing

Arlington Heights, Illinois, United States

Assignment through LaSalle Network.• Provide customer service via face-to-face interactions, and in verbal andwritten communications with internal and external customers• Appropriately handle all incoming calls and correspondence in a professional and timelymanner• Accurately process Sales and Service requisitions received from branches daily• Receive orders and billing notifications from branches o Confirm costs of promotions and special pricing o Process accordingly and create invoices• Create Purchase Orders and submit to appropriate vendors; receive vendorconfirmations and promptly ensure accuracy of details and pricing, and review andupdate AP team on a weekly basis• Process Service appointments received via computer system, ensuring accuracy by fixingany incorrect details, including taxes• Create pre-invoices for Sales, Service, Supplies, etc. when necessary• Run/create supply invoices daily and send invoices via email or regular mail, asrequested by the customer• Order approved demo equipment at demo pricing, process sales documentation, andconfirm e3 will be billed at demo pricing

Hoffman Estates, Il

• Served as the principle contact and key liaison between corporate Boys and Girls Clubs of America (BGCA) and the local Boys and Girls Clubs. • Responded to Club inquiries regarding services, products, referrals, resources and information, ensuring the Clubs, participants and program needs were efficiently met. • Initiated contact with Clubs to request reports, data, and specific information needed to ensure compliance. • Provided local Clubs with assistance navigating organization website, answered questions and provided program and training information. • Provided administrative support for the assigned Directors of Organizational Development Services, as well as collaborated with staff across all BGCA. • Assisted in the planning, operation and logistics of events providing full cycle support from start to finish.• Built and administered registration websites using CVent, Event Manager, Etouches and Aventri. • Created Hotel Banquet Event Orders for Area Council Board led regional trainings. • Attained desired outcomes of Regional Conferences as point lead for Area Councils ensuring events ran smoothly and efficiently while also providing on-site support from registration to answering conference and venue questions, to room setup and tear down, to running successful sessions. • Assisted with special projects. • Saved colleagues time and work by solving issues on the Non-Financial Annual Report with the Planning and Measurement Department. • Monitored, maintained and managed office bills utilizing the COUPA system. • Tracked and provided data to Directors and Clubs to ensure accurate and effective decision making and choices. • Increased proficiency and ability with technology by working with Microsoft Office Word, Excel, Power Point, Publisher, Outlook, Excel, Etouches, Event Manager and Cvent.

Post Graduate Diploma In Counseling, Counseling Psychology

Bachelor Of Arts - Ba, Psychology

Activities and Societies: Vice President of Psychology Society

Bachelor Of Arts - Ba, Psychology

Bachelor'S Degree, Psychology