An accomplished Global Program Control Manager with over 8 years of robust experience in the IT industry. Holding a certification as a Mental Health First Aider, I demonstrate a profound commitment to fostering well-being in professional environments. Throughout my career, I have exhibited exceptional proficiency in steering cross-functional teams through various stages of project development, including documentation, requirement gathering, analysis, and process design. Recognized as a pivotal asset within team dynamics, I possess outstanding interpersonal and team management capabilities. I boast a comprehensive understanding and proficiency in Agile Methodologies and Scrum frameworks, with a proven track record in implementing Scrum Practices such as User Stories, Backlog Grooming, Release Planning, Sprint Planning, and Sprint Review. With an extensive background in analyzing and formulating comprehensive Business Requirement documents and Process documentation, along with creating Process Flow diagrams, I bring a wealth of expertise to project management. I excel in engaging with clients to discern business and functional specifications, ensuring alignment with project objectives. Additionally, I am skilled in providing coaching and mentorship to team members, fostering their professional growth and development. As a self-motivated individual with a strong emphasis on effective time management and organizational prowess, I consistently deliver exceptional results in every endeavor I undertake.