Implemented design thinking and research to personalize marketing services for clients.Enacted use of customer personas supported by data within marketing, design, and sales teams within 3 weeksChampioned users’ needs in supported by data while collaborating with team members on 3 new company initiativesCompiled insights from various stakeholders on user behavior and improved user experience by 30%

Fashioned customer’s needs and specifications for products into CAD models and 3D printed prototypes using Solidworks.Created over a dozen CAD models of various products for clientsEnsured 100% satisfaction from customers by discussing product requirements, producing a CAD model, and supplying a 3D-printed prototypeCoordinated with co-workers to complete and deliver time-sensitive products to customersManaged projects requiring engineering solutions to patentable and marketable products for customers

Supervised value engineering of implementation process for basic control system (BCS) for automated beamlines at National Synchrotron Light Source-II (NSLS-II) for 3 months.Scheduled meetings with lead scientists, controls engineers, and other team leaders to understand implementing BCS to the NSLS-II beamlinesIdentified common issues using a Function-Analysis-System-Technique (FAST) Diagram, and determined areas of improvement for BCS implementation in a beamline Proposed alternative methods for improving operational efficiency by 40% in a weekly meeting with portfolio members and NSLS-II personnel Presented poster presentation on value engineering to professionals in a project fair hosted by BNL and wrote a supplemental research paper