Process customer order requests for trailer parts either by phone, email, or fax.Provide stock information and open order-status updates to customersPerform general clerical duties to include but not limited to: photocopying, faxing, mailing, and order filingEnter, modify, and review orders for shipping and apply appropriate shipping costs associated with freight and UPS in automated order systems (TMS and WDS systems) Maintain working knowledge of Rockwell American products and assist customers in the order process

Foster a positive, inviting environment for walk-in and phone customersCollaborate with team members regarding specific item requests or questionsOperate Quickbooks to record Vendor and Sales data to assist management where neededAnswer, screen, and forward incoming phone calls while providing basic store policy and vendor informationAssist vendors in generating sales promotions flyers and entering sales discounts into AntiquePOS system.

Print and sort customer orders from multiple vendor administrative sites to be distributed to the appropriate departmentsKeep an electronic record of all lot tags and order returns by entering data into appropriate spreadsheets for future recallCommunicate via email with vendors or different company branches on any specific order changes, cancellations, or replacementsScreen telephone calls and visitors, deciding who can be redirected to subordinate managers or to others offices.Maintain several organized filing systems on vendor order directoriesInstruct temporary employee groups of 4-6 individuals during seasonal rushes on company procedure, order procurement, and order organization for warehouse production

Conduct research on current digital marketing trends and topics.Present topical research findings to the tSunela Search Marketing Manager.Develop graphics for social media pages based on company style.Generate articles for tSunela clients to be circulated through web platforms.Collaborate with the Search Marketing Manager for critique, criticism, and construction on all projects.

Welcome customers and offer promotional drinks and menu items to customersProvide quality beverages and food products consistently for all customers by adhering to company recipe standardsResponsible for operating POS system and handle credit, cash, and gift card transactionsGreet phone inquiries from either customer, vendor, or marketing individuals. Record vendor or catering person names, requests, numbers, and event details to be reviewed by management.Handle customer inquiries, complaints, and orders to cultivate positive cafe experiences

Greet customers and ascertain interests to help them find what they’re looking forUnderstand store vendor placements and assist customers to specific booths or store ‘streets’ by providing store mapsEnter, omit, or modify vendor promotions in the GoAntique POS and print promotional flyers for vendors. Inform interested customers on store operations regarding vending and consignmentAssist in the creative message development for store street signage

Write, edit, and proof county news releases and social media posts as needed for eBlast and web platformsAssist with the creation of marketing collateral materials using Adobe Creative SuiteAssist with articulation of the county’s desired image and message on its digital/web platforms, including websites and social media pagesAttend meetings/ special events and assist with setup/breakdown, photography, note taking, etc.Performs other duties as assigned to support the duties and responsibilities of the job and operational needs of the department and organizationComplete multiple projects and out-of-office assignments to meet deadlines

Assist in event coordination and provide clear instructions to volunteers about cleaning procedure. Perform crisis control during unexpected shortages of supplies or volunteers. Monitor trash cans during an event and changing liners as necessary. Picking up litter around event grounds or contracted area.Physical demands- lift and move trash barrels, recycling containers, and 55-60 gallon bags weighing up to 100 lbs. Move objects of various shapes and sizes.

Provide quality beverages and food products consistently for all customers by adhering to company recipe standards. Document cash register drawer totals at open or close: managing an average of $200 daily. Contribute to advertising graphics displays to promote new beverage or food items. Answer the company phone regarding the customer, vendor, and marketing inquiries for company products and services. Follow related health and safety regulations on proper food sanitation. Discover customer needs and address customer issues or concerns. Build positive customer relations and experiences.