Aliya Postell Email & Phone Number

In my position, I assist members with understanding their coverage and simplifying their benefits by walking them through their daily concerns on a case by case basis. I also deliver providers direct resolution for their patients concerns. I primarily assist with the pre authorization of medications but I am often more concerned with providing both the.

Arlington, Texas

· Supervises an inbound call center team· Functions as a call canter rep by receiving inbound calls from customers and/or facility personnel and documenting in tracking software· Seeks and provides resolution for deviation and irregularities relating to data, processes and system requirements · Maintains holiday scheduling for 90+ pharmacies to coordinate.

Arlington, Texas

· Enhance communication within the department· Validate and solidify claimant information; improve and follow up on Medicare Part D claims. · Make outbound calls to doctors/facilities to verify receipt of PA, TI, EX and other forms; provide data and forms that were not received by the doctor and/or facility.· Utilize systems such as AS400, Activity, and.

Certified Pharmacy Technician (Prior Authorization Coordinator) · Serviced patients as a liaison between medical providers and/or dialysis facility staff and insurance providers· Made clinical determinations regarding processes used for rejected claims· Filled prescriptions; entered patient information in database and resolved third-party claims· Clarified.

· Functioned as chairman. I led a group of 6 independent group leaders.· Responsible for organizing and presenting budgets for charity events to raise proceeds for foundations such as March of Dimes, United Way, Susan G. Komen, site events such as holiday banquets for Thanksgiving and Christmas· Responsible for meeting with leadership to create yearly.

Input and processed prescription orders· Entered patient information in databases and resolve third-party claims· Clarified non clinical and select non clinical data with medical providers· Improved work processes in order to become more proficient and productive.· Trained in 6 standardization process.· Assisted patients via telephone; verify HIPPA.