Aliz Dix Email & Phone Number

-Ensure the accurate and up-to-date maintenance of patient health records, including diagnoses, treatments, and medical history, either in electronic health record (EHR) systems or paper records.-Input new patient information, updates, and changes into the electronic health record (EHR) system with a focus on accuracy and completeness.-Strong analytical and communication skills.-Conduct regular quality checks on patient records to identify and correct any inaccuracies… Show more -Ensure the accurate and up-to-date maintenance of patient health records, including diagnoses, treatments, and medical history, either in electronic health record (EHR) systems or paper records.-Input new patient information, updates, and changes into the electronic health record (EHR) system with a focus on accuracy and completeness.-Strong analytical and communication skills.-Conduct regular quality checks on patient records to identify and correct any inaccuracies, incomplete information, or discrepancies, ensuring the overall accuracy of health data.-Address inquiries from healthcare professionals, patients, or external entities regarding medical records.-Manage a high volume of calls and emails with an ability to prioritize urgent requests.-Collaborate with healthcare providers, physicians, and administrative staff to obtain necessary information, clarify documentation, and ensure comprehensive and accurate records.-Conduct regular audits of patient records to ensure compliance with regulatory standards, generate reports on record accuracy, and address any issues identified during the audit process.-Create excel spreadsheets to supervisors each month of all data and statistics processed.-Responsible for cross-training other new hires concerning medical records and office processes.-Uphold strict confidentiality and security protocols for patient health information, following HIPAA guidelines and organizational policies to safeguard sensitive data-Participate in continuous improvement initiatives to enhance record-keeping processes and overall efficiency. Show less

Tampa, Florida, United States

-Collect and update patient information, including personal details, medical history, and contact information, ensuring accuracy for effective patient management.On boarded customers through their new benefits package.-Facilitate the on-boarding process for new customers, providing training sessions and resources to ensure a smooth introduction to the service.-Served as a liaison between the customer and insurance company.-Coordinate and schedule follow-up treatments or… Show more -Collect and update patient information, including personal details, medical history, and contact information, ensuring accuracy for effective patient management.On boarded customers through their new benefits package.-Facilitate the on-boarding process for new customers, providing training sessions and resources to ensure a smooth introduction to the service.-Served as a liaison between the customer and insurance company.-Coordinate and schedule follow-up treatments or procedures, providing patients with necessary information and ensuring a seamless treatment plan.-Communicate regularly with customers, providing updates, addressing inquiries, and ensuring they are aware of relevant information and resources.-Encourage satisfied customers to become advocates, collecting testimonials, case studies, and promoting positive reviews.-Exceeded all company metrics for customer success.-Exercised independent judgment to problem solve effectively.-Proactively manage customer accounts, ensuring they are getting the most value from the product or service and addressing any issues or concerns.-Provided a calm and helpful demeanor.-Claims trained.-General knowledge of ICD-10 codes Show less

Tampa, Florida, United States

Collect and review documentation related to auto insurance claims, including accident reports, photos, and witness statements.Enter and maintain accurate and detailed information about claims into the claims management system, ensuring completeness and accuracy.Collaborate with claims adjusters to assess damages, determine liability, and process claims in accordance with company policies and procedures.Identify and investigate potential fraudulent claims, working to… Show more Collect and review documentation related to auto insurance claims, including accident reports, photos, and witness statements.Enter and maintain accurate and detailed information about claims into the claims management system, ensuring completeness and accuracy.Collaborate with claims adjusters to assess damages, determine liability, and process claims in accordance with company policies and procedures.Identify and investigate potential fraudulent claims, working to prevent and mitigate fraudulent activities.Ensure compliance with state and federal regulations governing insurance claims and maintain awareness of industry standards and changes.Prepare detailed reports summarizing claim investigations, outcomes, and any relevant findings, and maintain accurate records for audit purposes.Identify opportunities for process improvement and efficiency in claims handling, contributing to the enhancement of overall claims operations. Show less