Syed Naqvi Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Australia

Melbourne, Australia

Melbourne, Australia

Support and Administration of Cloud servicesOngoing management of Microsoft Azure, Exchange, Microsoft 365 (Exchange Online, SharePoint, Dynamics 365, OneDrive, etc.), AAD, Identity management, Amazon Web Services solutions & moreIn being an advocate of technology, the Cloud Consultant has a varied role, being involved in solution development ,operational support, technology deployment, and will assist in the product development lifecycle.Key Duties• Respond to and… Show more Support and Administration of Cloud servicesOngoing management of Microsoft Azure, Exchange, Microsoft 365 (Exchange Online, SharePoint, Dynamics 365, OneDrive, etc.), AAD, Identity management, Amazon Web Services solutions & moreIn being an advocate of technology, the Cloud Consultant has a varied role, being involved in solution development ,operational support, technology deployment, and will assist in the product development lifecycle.Key Duties• Respond to and resolve customer Incidents and service requests and within formally agreed service levels. • Install and perform changes to hardware, software, or peripheral equipment, following design or installation specifications. • Ensure all assigned service tickets are updated at regular intervals as per internally agreed timeframes, and that the customer is kept informed of resolution progress • Root cause analysis and reporting – provide recommendations to ensure elimination of potential recurring problems, and escalating as required • Be available as back up to other teams during busy periods • Assist the Presales team as required • Research new products, ensure ongoing self-learning - maintain an ongoing awareness of emerging developments and trends in technology that could impact current projects and influence new projects • Diagnose and resolve customer queries –providing advice, and timely resolution or escalating when required • Contribute to the development of documentation for sales, service delivery, knowledge base and good practice standards • Complete and submit Service Desk and Management reports and timesheets in timeframe required • Actively participate in after hours on-call support rosters Show less

Sydney, Australia

The role includes complete management of RMS Exchange Infrastructure which includes maintenance and management of Exchange Server, Blackberry Server ,Database, Storage, performing disaster Recovery tests and provide Support for multiple projects assigned to the team:Main tasks included :• Maintenance and management of Exchange Server• Maintenance and management of Blackberry Server• Maintenance and management of Database• Maintenance and management of… Show more The role includes complete management of RMS Exchange Infrastructure which includes maintenance and management of Exchange Server, Blackberry Server ,Database, Storage, performing disaster Recovery tests and provide Support for multiple projects assigned to the team:Main tasks included :• Maintenance and management of Exchange Server• Maintenance and management of Blackberry Server• Maintenance and management of Database• Maintenance and management of Storage• Backup and Restore requests for exchange• Disaster Recovery tests• Management of spam and antivirus• Monthly Server Maintenance• Prioritise restore requests • Maintain documentation for any changes to Exchange environment• Provide Support for multiple projects assigned to the team. Show less

Karachi

As an Senior Infrastructure Consultant , the following are the responsibilities assigned to me :• Lead teams to ensure successful delivery of complex solutions.• Ensure the delivery of consulting engagements with enterprise clients• Acts as a senior technical advisor to development / implementation teams• Consult with clients to understand their business needs and drivers, gathering requirements and translating these in to functional specifications for new… Show more As an Senior Infrastructure Consultant , the following are the responsibilities assigned to me :• Lead teams to ensure successful delivery of complex solutions.• Ensure the delivery of consulting engagements with enterprise clients• Acts as a senior technical advisor to development / implementation teams• Consult with clients to understand their business needs and drivers, gathering requirements and translating these in to functional specifications for new engagements• Design the high level technical architecture for the proposed solutions and presenting these to the client.• Plan and estimate the work and resources required to deliver the solution.• Solutions demonstration ( POCs)• Resolve staffing issues of IS team with HR and Manager to adequately staff team.• Ensure to deliver a quality proposal and realistic project plan for the project.• Responsible for effective / optimal utilization of all departmental resources.• Responsible for training /R & D on relevant and upcoming technologies for the team. Show less

As an Infrastructure Consultant , the following are the responsibilities assigned to me :• Management of Projects and associate level resources.• Performing pre-sales activities along with the Sales Team regarding various Microsoft products.• Carrying out the envisioning, planning and deployment of various Microsoft technology solutions of multiple Clients.• Providing support to various clients regarding their Microsoft Infrastructure.

AccomplishmentsDeployment of Directory Services Infrastructure in Mauritius for Luis Pasteur, Cure Pipe and Rose Hill Branches.Planning & Designing of MS-Exchange 2007 for 8000 users located at more than 500 locations.Deployed Microsoft Exchange 2007 in Core Site which included the following:Installation and Configuration of CCR Cluster for Mailbox located at Honda BuildingInstallation and Configuration NLB for CAS servers located at Core Site.Installation and… Show more AccomplishmentsDeployment of Directory Services Infrastructure in Mauritius for Luis Pasteur, Cure Pipe and Rose Hill Branches.Planning & Designing of MS-Exchange 2007 for 8000 users located at more than 500 locations.Deployed Microsoft Exchange 2007 in Core Site which included the following:Installation and Configuration of CCR Cluster for Mailbox located at Honda BuildingInstallation and Configuration NLB for CAS servers located at Core Site.Installation and configuration of HUB transport Servers for Core Site.Assisted in Banking Application Rollout at Head Office and Branch level :Creation of Directory Design for Domestic and International Branches.Deployment of Directory services Infrastructure at Core and remote sites.Deployment of Patch Management services for about 10 sites.Contributed in the re-designing and migration planning from AD 2003 to AD 2008.Job ResponsibilitiesAssist the team lead Systems Administration in the maintenance and administration of Windows based Infrastructure.Managing HBL's Enterprise Messaging SystemAdministration of Microsoft Active Directory Services for 400+ branches.Administration of Group PoliciesManagement of AD ReplicationAdministration of DNS / WINS infrastructureAdministration of Terminal ServicesPreventive maintenance of ServersBackup of servers configuration for disaster recoveryTo provide tier 2 support to Operations and System Development teams on various Microsoft Server productsTo coordinate with Microsoft and other Principles for higher level support as and when requiredTo assist project implementation team as and when required Show less

Managing Active Directory based infrastructure for Multiple Clients Working as a Team lead in the Network deployment Team.Configuring and Managing Hotspot Gateways Like Zyxel, Nomadix, IP3 Net Access and Plug N Play.Planning, design, and implementation of the network architecture to meetcurrent and future needs.Managing Backup Using VERITAS.Responsible to coordinate with Microsoft and other Principles for higher level support as and when required