Adrianne Joubert-Thompson Email & Phone Number

Albuquerque, Nm, Us

Albuquerque, Nm, Us

Albuquerque, New Mexico, United States

As a board member, my responsibilities include establishing the organization’s goals, making policies and decisions to support those goals, overseeing performance, and holding the organization accountable for its results. I advocate for the community’s health needs by prioritizing them in the boardroom and considering various perspectives, particularly from historically marginalized communities.I understand how the organization provides community benefits and addresses healthcare needs while staying informed about the latest industry news and best practices. I am responsible for ensuring the highest quality of care and responding to community needs through outreach efforts and education.

Albuquerque, New Mexico

Builds a cohesive professional community at the Onsite location by, among other things, disseminating information from the University administration to the faculty and vice versa, communicating resource needs to appropriate authorities. Manages academic advising, student tutoring in basic subjects, developmental math and English, and other educational support programs and services. Achieves expected student learning outcomes by, among other things, auditing course syllabi for adjunct faculty, reviewing course learning assessment tools, and ensuring quality instruction through observations. Conducts effective new student orientations, including introduction to online learning, to familiarize adult learners with University policies, procedures, and services.

Sacramento, California Area

Responsible for maximizing the onsite campus student enrollment and continuation rates though student recruitment, registration, new student orientation, academic advising, campus hosted outreach and retention. Build rapport with students and give general advising regarding: educational issues, potential social/environmental obstacles and career planning. Provide recommendations to the administration and leadership managing student affairs and coordinate college-wide programs with students. Collaborate with the leadership in office planning and the development of procedures designed to optimize student support services. Assist students with triaging student affairs issues, connecting with resources, and finding answers related to Stayer University administration or process. Assist students navigating through online programs focused on career exploration. Serve as a leader, mentor and role model to those new and continuing students.

Greater Atlanta Area

Responsible for providing quality customer service to business customers including major, national and government accounts. Responsibilities include call handling specific to technical support for advanced products and devices, billing and service related inquiries, recommendations for purchase decisions and other customer questions and transactions. Responded to a high volume of inbound customer calls; research and resolve billing and service equipment issues; provide information on our products and services; and demonstrate our commitment to customer service by following up on calls and ensuring superior results. Apply all necessary troubleshooting steps to resolve, all problems, issues and inquiries, eliminating unnecessary transfers. Able quickly analyze customer concerns and needs while balancing company revenue concerns.

San Bernardino, Ca

Resolved incoming telephone inquiries from borrowers regarding their existing home loan. Advised borrowers of delinquent accounts while researching into why they were delinquent. Negotiated solutions to customer complaints, obtained pertinent information concerning such items as income and other financial resources. Negotiated payment arrangements with debtors and followed up to ensure debt repayment.

Master Of Education - Med, Adult And Continuing Education And Teaching

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor Of Arts (B.A.), Mass Communication/Media Studies

Doctor Of Education - Edd