Alka Chand Email & Phone Number

Ajax, On, Ca

Whitby, Ontario, Canada

North York

HSE Group of Companies, North York, ON August 2016 - Till DateAP Administrator• Maintaining accounts payable for two sister companies using Quickbooks• Coding and entering vendor invoices in the system accurately and timely • Calculating commissions for sales representatives based on clear and funded deals on a weekly basis• Entering commissions into the system after getting approvals and then creating commission cheques• Communicating with vendors/suppliers and resolving any conflicts/• Processing credit card payments on or before the due date • Reconciling all credit card statements on a monthly basis and ensuring all the receipts and back ups are attached • Reviewing AP aging on a weekly basis• Preparing cheque runs for outstanding invoices after getting proper approvals on a weekly basis• Ensuring that appropriate approvals were attained for any expenses incurred • Maintaining proper records of vendor files and documents• Preparing Journal Entries for intercompany transactions• Providing help with AR functions as and when required

Oshawa, Ontario

 Conducts interviews for the purpose of preparing complete, accurate tax returns utilizing Block’s customer service and programs Handles/completes efficiently the required documentation for Efile and Cash Back Service and delivers these services according to company procedures Collects all payments according to current company policy and procedures Carefully reviews the status of COD, Hold & Drop Off returns on an ongoing basis, following up with clients as necessary Efficiently handles inquiries from clients , in person or on the phone by conducting any necessary research that is required to provide complete and accurate responses Utilizes excellent customer service techniques to maximize the number of new and returning clients Assists other associates in the office in a team environment as and when required

Toronto , Ontario

 Fulfills list and data orders in Direct To Consumer sector on time and accurately Provide counts to the clients as requested and use my investigative skills to offer additional recommendations and provide upsell opportunity  Utilizing excellent time management and prioritization skills, executed approximately 50-70 requests per day with changing and conflicting deadlines  Use keen analysis skills to resolve any pricing conflicts in a courteous and timely manner with proper communication to Clients and Sales  Finance administration – manage accruals/deferrals/billings as per SOX guidelines and gain approval from qualified approver  Updates and maintains filing systems accurately including client histories and files Assist other Technical Account Coordinators as needed to ensure the department as a whole meets obligation to internal and external customers Achieved 98.8% accuracy results within first 3 months surpassing the minimum requirement of 95%  Received recognition for going above and beyond and exceeding client satisfaction by processing an urgent request from a client faster than typical service level agreement

41 Metropolitan Road, Toronto, M1R2T5

 Entered Daily Cash Receipts in the system (using Epicor –Employee Resource Planning system) accurately and on time  Made accurate entries for short receipts and extra payments on a daily basis. Forwarded the short payments above a specified threshold to Client Services team for investigation  Prepared bank reconciliation statements on a month end basis for both Canadian and US Bank accounts  Downloaded orders from Salesforce.com and generated invoices through Epicor on a daily basis Processed credit requests from Client Services after gaining proper approvals  Issued/set up client IDs for new clients in the system and maintained a Client Log spreadsheet  Generated month end reports from Epicor to reconcile with PeopleSoft General Ledger balances  Helped Senior Accountant complete month end activities of accruals and re classification to reflect the correct GL codes  Coded and entered AP Invoices in Concur Submitted invoices to gain proper tiered approvals as per SODA (Summary of Disbursement Authorization – a companywide policy)  Created a master vendor spreadsheet for the successful migration of AP invoicing system to OB10 – a B2B e-Invoicing network  Handled all AP related inquiries and checked the status of outstanding invoices

 Professionally handled all incoming phone calls and directed calls appropriately Courteously greeted visitors and executed sign in procedures  Sorted, stamped and entered daily bank deposits accurately in both Canadian and US bank books Prepared cheque requisition for postage meter  Sorted and redirected all daily incoming mail  Ordered baby blankets for ICOM associates, new born babies Accurately maintained inventory and ordered all required Office Supplies Handled all incoming and outgoing couriers Maintained filing system

 Operated the data capture equipment to scan surveys completed by consumers Worked with the Quality Assurance Department to conduct data capture quality control checks Optical Mark Recognition and Intelligent Character Recognition on the scanned survey Conducted data capture QC’s (e.g. Optical Mark Recognition and Intelligent Character Recognition and delivered the results in a very timely manner Conducted quality inspection of the QC Seeds produced for the various company  Quickly learned in-house QC application software- Putty and Fusion

India

 Maintained manual and computerized Books of Accounts like Cash Book and Employee’s Payroll records Maintained Accounts Receivables and prepared Bank Reconciliations on month end basis Efficiently handled all office correspondence  Maintained financial and other related data for filing returns related to income, sales tax and employees and labour related laws Reconciled financial budgets and statements Prepared financial statements for Final Accounts

Tax Course- Level-1, Achieved 94% Marks Surpassing The Minimum Requirement Of 80%

Master Of Finance & Control, Accounting And Finance

Bachelor Of Commerce (Bcom)