As an Analyst at HCL, I specialized in L1.5 troubleshooting to support critical systems and ensure their security and efficient operations for critical systems. My role involved identifying and resolving system issues, performing root cause analysis, and collaborating with various teams to enhance system performance. Provided timely incident management and problem resolution to meet SLAs. Collaborated with cross-functional teams to optimize system performance and enhance the overall user experience.
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AnalystHcltech Oct 2022 - PresentNoida, Uttar Pradesh, IndiaAs an Analyst at HCL, I specialized in L1.5 troubleshooting to support critical systems and ensure their security and efficient operations for critical systems. My role involved identifying and resolving system issues, performing root cause analysis, and collaborating with various teams to enhance system performance. Provided timely incident management and problem resolution to meet SLAs. Collaborated with cross-functional teams to optimize system performance and enhance the overall user experience.
Alka Grace Anto Education Details
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7.71 Cgpa
Frequently Asked Questions about Alka Grace Anto
What company does Alka Grace Anto work for?
Alka Grace Anto works for Hcltech
What is Alka Grace Anto's role at the current company?
Alka Grace Anto's current role is Analyst at HCLTech.
What schools did Alka Grace Anto attend?
Alka Grace Anto attended Fisat Business School.
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