Andrea Kelley Pmp, Itil 4 Email & Phone Number

Greenville, Nc, Us

Durham, North Carolina, United States

▸ Establish and manage performance dashboards, analyze event triggers/alerts and determine appropriate follow up ▸ Coordinate project schedule and ensure timely updates of all key metrics, budget, and system updates including support for risk and issue management process ▸ Manage aspects of Project Finances - Estimate at Completion (EAC), monthly expenses, invoices and reconciliation▸ Responds to ad hoc report requests, maintains distribution lists for automated reports, and interfaces with vendors supporting PO and Invoices▸ Implement and maintain baseline and change control processes▸ Ensure team has timely and accurate data on areas including cost, schedule, scope, utilization, change orders and quality to support better decision-making ▸ Leads cross-functional collaboration by managing projects for systems and business solutions across 12 groups▸ Review and support project resource allocation within project budgeted for assigned portfolio/ projects

Greenville, North Carolina, United States

▸ Lead cross-functional collaboration across nine regional hospitals to improve information knowledge management▸ Partner with Information System Managers defining content and architectural roadmaps for the healthcare system ▸ Design and project manage key system improvements by managing vendor relationships including conflict resolution, problem-solving, and communicate project progress to stakeholders▸ Gather business requirements building continual process improvements across the system to improve document management, collaboration, and content co-sharing▸ Optimize efficiencies by automating and transforming manual procedures into digitized forms, approvals and workflows ▸ Foster a culture of innovation by propelling new content management resources to stakeholders across the organization

Cambridge, Massachusetts, United States

▸ Reengineered processes by collaborating with teams, IT staff, managers and vendors specializing in detailed structural analysis of complex drugs▸ Conducted business requirements analysis to determine the most effective solutions to provide seamless enhancements to end-user needs and maximize resources ▸ Contributed to SOPs for computer systems while ensuring strict compliance to 21 CFR Part 11▸ Gained buy-in from management for system efficiency improvements, minimized support needs and increased satisfaction via user access/acceptance testing▸ Increased security for tracking shipped materials to partners while improving information sharing and linking content to scientific results via SharePoint site leveraged by the Analytical Data Management Team▸ Improved materials request procedures for Biologics Discovery Team by eliminating the need for use of spreadsheets▸ Implemented new cloud-based CRM solution (Salesforce) to align and increase business development opportunities ▸ Cultivated relationships with stakeholders by providing information on structure and processes that enabled the organization to achieve and surpass business goals ▸ Increased efficiency for information access procedures by designing and developing knowledge base hubs for electronically collecting, sorting and filtering web articles and resources

New London, New Hampshire, United States

▸ Streamlined content management and collaboration efforts by engineering SharePoint technology for 200+ sites of higher learning institution▸ Delivered innovative solutions and results, including adding local intranet and internal digital solutions into IT functions and building online forms to track and troubleshoot student services▸ Resolved challenges with 100% success and turnaround rate while reducing the number of incidents▸ Built intranet site for information sharing and collaboration that support financial accounting functions▸ Established SSRS for financial reporting and assisted accounting team with security and upgrades▸ Seamlessly migrated 100+ content sites from legacy system to an intranet portal▸ Conducted beta testing and served on Portal Steering Committee to develop best practices and governance▸ Built forms, databases, dashboards, business data connections, Gant charts, and other tools to streamline project tracking and content management operations