Alkia C. Mitchell, Ms

Alkia C. Mitchell, Ms Email and Phone Number

IT Systems Engineer @ Sunnova Energy
New Orleans, LA, US
Alkia C. Mitchell, Ms's Location
Houston, Texas, United States, United States
Alkia C. Mitchell, Ms's Contact Details

Alkia C. Mitchell, Ms work email

Alkia C. Mitchell, Ms personal email

n/a

Alkia C. Mitchell, Ms phone numbers

About Alkia C. Mitchell, Ms

Results-driven cybersecurity professional with over 10 years of technology experience. Hands-on experience in designing, implementing, and managing robust security measures to protect organizations from cyber threats. Adept at conducting thorough risk assessments, developing and implementing effective security policies, and responding to incidents with a proactive and strategic approach. Possesses a strong foundation in various cybersecurity domains, including network security, threat intelligence, vulnerability management, and incident response.

Alkia C. Mitchell, Ms's Current Company Details
Sunnova Energy

Sunnova Energy

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IT Systems Engineer
New Orleans, LA, US
Alkia C. Mitchell, Ms Work Experience Details
  • Sunnova Energy
    It Systems Engineer
    Sunnova Energy
    New Orleans, La, Us
  • Infragard National Members Alliance
    Member
    Infragard National Members Alliance Sep 2024 - Present
    Washington, District Of Columbia, Us
    InfraGard is a unique partnership between the Federal Bureau of Investigation (FBI) and individuals in the private sector for the protection of U.S. critical infrastructure and the American people. As one of the nation’s largest public/private partnerships, InfraGard connects critical infrastructure owners, operators, and stakeholders with the FBI to provide education, networking, and information sharing on security threats and risks.
  • Lone Star College
    Adjunct Faculty, Computer Information Technology - Bcis
    Lone Star College Sep 2023 - Present
    The Woodlands, Tx, Us
    •Deliver high-quality instruction in computer information technology courses, including but not limited to programming, database management, networking, cybersecurity, and system administration.•Develop and maintain course materials, such as syllabi, lectures, assignments, and assessments, that align with program objectives and industry standards.•Foster a positive and inclusive learning environment that encourages active participation, critical thinking, and problem-solving skills development among students.•Provide timely and constructive feedback to students on their academic progress and performance.Courses:ITMT 2379 - Azure Security TechnologiesITSC 1371 - IT EssentialsITMT 1372 - Azure AdministratorITSE 1302 - Computer ProgrammingCOSC-1315 - Introduction to Computer ProgrammingITCA-1370 - Cybersecurity Fundamentals
  • Sunnova Energy
    It Systems Engineer
    Sunnova Energy Mar 2023 - Present
    Houston, Texas, Us
    •Investigating, documenting and reporting on information security issues and emerging trends•Analyzing and responding to previously undisclosed software and hardware vulnerabilities•Monitor network traffic for security incidents and events•Investigate incidents and respond to events in real time•Develop and promote best practices for information security•Conduct threat research•Development and deployment of cybersecurity trainings and phishing campaigns•Splunk subject matter expert(SME)
  • Acm Tech, Llc.
    Webmaster
    Acm Tech, Llc. Jul 2018 - Present
    Website Development and Design• design and develop professional websites for small businesses across the world.• maintain and update the professional websites for clients as needed.• SSL certificate for all website• Frequent backups of the website files• Keep software and security patches up-to-date• Implement firewall to protect sites from malware and unauthorized access• Monitor logs and conduct security auditsManagement of VPS server• Regular server monitoring and completing maintenance tasks to keep the server running smoothly and securely.• Use of cPanel to complete tasks such as server configuration, software installation, and user management.• Regular backups to protect data in case of data loss or corruption. • Implementation of robust security measures to safeguard the VPS and data against cyberattacks and unauthorized access.• Work closely with technical support staff for troubleshooting and support.
  • Aspiryon, Llc.
    Information Security Analyst
    Aspiryon, Llc. Mar 2021 - Mar 2023
    Austin, Texas, Us
    •Implemented the company's information security policy in accordance with NIST 800-171•Utilized Microsoft tools to enhance security across various layers of the IT environment Office of Inspector General Security Operating Center - Cybersecurity Analyst, March 2021 - March 2022• Worked on rotation as a Tier 1 and Tier 2 SOC Analyst• Monitor, review, and analyze SIEM and a centralized AV and HID/PS• Conduct security event investigations as required• Report potential and validate threats to the environment within specified time frames and provide hands on assistance to assigned incident handlers and forensic specialists as required to remediate threats• Tools: Splunk, Varonis, McAfee, ExtraHop, Tenable, and Swimlane
  • Verizon
    Solutions Manager
    Verizon Jun 2019 - Mar 2021
    Basking Ridge, Nj, Us
    * Inspire my sales team and create exceptional customer experiences * development of the best sales specialists, and driving sales targets to financials and store merchandising* Identify any selling skill gaps, then create and implement development plans to help the team meet and exceed sales metrics & quota assignments* Run store operations – analyze staffing needs, report financial and sales data, manage cash, meet compliance
  • Verizon
    Solutions Specialist/Keyholder
    Verizon Sep 2017 - Jun 2019
    Basking Ridge, Nj, Us
    • Apple Masters Program• Grassroots Organizer• OLT Champion • Meet or exceed sales goals by selling our products and services to new and existing customers • Effectively and efficiently explain the full complement of Verizon wireless products and services • Explore and understand the customers' needs and exceed their expectations • Complete all required trainings and stay informed about the products and services we offer • Create lasting one-on-one relationships with my customers to ensure their satisfaction and return to our store• Contribute to being part of a winning team.
  • C Spire
    Assistant Manager
    C Spire Apr 2015 - Jan 2017
    Ridgeland, Ms, Us
    •Work diligently to meet assigned sales quotas for self and entire store.•Balance cash drawer daily, make deposits, and submit reports.•Training of new sales reps and one to one meetings.
  • C Spire
    Sales Representative
    C Spire Jul 2014 - Apr 2015
    Ridgeland, Ms, Us
    •Acquire the skills and use the computer programs necessary (Wireless Standard, Agent Interface, Dropbox, etc.) to complete sales, service, and inventory transactions.•Take bill payments and pre-paid replenishments by proper methods.
  • The University Of Southern Mississippi
    Itech - Lab Assistant
    The University Of Southern Mississippi Sep 2011 - Dec 2015
    Hattiesburg, Ms, Us
    • Provide excellent customer service.• Answer student questions concerning programs such as Microsoft Word, Excel, Powerpoint, Access, as well as Mac and Apple operating systems and programs.Update and run diagnostic testing on computers.• Adhere to all University and Itech policies.
  • Pharmedio - Pharmaceutical Software
    Support Internship
    Pharmedio - Pharmaceutical Software Jun 2015 - Jul 2015
    Hattiesburg, Mississippi, Us
    Pharmedio provides innovative, cloud-based solutions for the pharmaceutical industry by consolidating sales and patient data to a single location that is easy to access and secure.From this position, I have learned HTML, CSS, PHP, CakePHP, JavaScript, and jQuery along with various APIs.· Application and Support · Front-End Development· Back-End Development· Comprehensive Team Project

Alkia C. Mitchell, Ms Skills

Computer Science Customer Service Programming Mobile Applications Ios Development Android Development Business Intelligence Leadership Time Management Social Networking C++ Management Solid Computer Skills Visual Basic Visual Studio Software Documentation Python Operating Systems Problem Solving Data Entry Microsoft Office Microsoft Word Microsoft Excel Windows Powerpoint Sales Administration Cashiering Teamwork Computer Hardware Telephone Skills Technical Writing Public Speaking Social Media Customer Satisfaction Php Html Css Javascript Software Development Software Retail Front End Development Java Cascading Style Sheets Information Technology It Project And Program Management

Alkia C. Mitchell, Ms Education Details

  • The University Of Southern Mississippi
    The University Of Southern Mississippi
    Computer Science
  • Strayer University
    Strayer University
    Information Systems
  • Archbishop Shaw High School
    Archbishop Shaw High School
    General Studies

Frequently Asked Questions about Alkia C. Mitchell, Ms

What company does Alkia C. Mitchell, Ms work for?

Alkia C. Mitchell, Ms works for Sunnova Energy

What is Alkia C. Mitchell, Ms's role at the current company?

Alkia C. Mitchell, Ms's current role is IT Systems Engineer.

What is Alkia C. Mitchell, Ms's email address?

Alkia C. Mitchell, Ms's email address is al****@****zon.com

What is Alkia C. Mitchell, Ms's direct phone number?

Alkia C. Mitchell, Ms's direct phone number is +150478*****

What schools did Alkia C. Mitchell, Ms attend?

Alkia C. Mitchell, Ms attended The University Of Southern Mississippi, Strayer University, Archbishop Shaw High School.

What are some of Alkia C. Mitchell, Ms's interests?

Alkia C. Mitchell, Ms has interest in Programming, Children, Economic Empowerment, Civil Rights And Social Action, Education, New Technologies, Science And Technology, Sports, Human Rights, Arts And Culture.

What skills is Alkia C. Mitchell, Ms known for?

Alkia C. Mitchell, Ms has skills like Computer Science, Customer Service, Programming, Mobile Applications, Ios Development, Android Development, Business Intelligence, Leadership, Time Management, Social Networking, C++, Management.

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