Senior-level innovation + design leader who works to solve problems and create new opportunities from deep human-centered perspectives. My specialty is helping organizations design experiences, systems, products, digital tools, business models and teams that are more human. These strategy-fueled efforts help make providing, supporting and receiving healthcare easier to navigate, more equitable and affirming, understandable, engaging, accessible and precise. The overall goal is to build and scale innovative solutions that foster highly-engaged lifelong relationships that elevate health, create better outcomes and reduce costs while ensuring business viability and technical feasibility. Designing and bringing together collaborative, cross-functional teams and leading participatory co-design experiences that start with rich discovery and research drives this work. By gaining a deep understanding of the human behaviors, challenges, needs and unmet needs for the people providing, supporting and receiving care (and their loved ones) we can define the right problems to solve/opportunities to pursue.Ventures, initiatives and teams I have led have been successful because of my ability to bring complex concepts, business models, services, products and experiences to life through skilled leadership, team and talent development, positive intent, optimism, and a heavy focus on flawless testing, iteration, execution and scaling. Forty under 40 - Milwaukee Business Journal’s Class of 2010
Listed skills include Social Media Marketing, Media Relations, Digital Marketing, Public Relations, and 46 others.