Jason Odom Email and Phone Number

• Respond to Talent and Facilities inboxes inquiries and requests while adhering to a 24-48 hour SLA• Manage calendars and rooms for both Talent andLearning & Developmentprograms, and contact attendees about programs• Troubleshoot Talent Development Systems andmaintain user profile andcontent• Work across multiple teams to provide a smoothonboarding process• Provide data and reporting for HR processes in allTalent systems includinginterviewing results, exit survey, terminations, goalscompletion,compliance, McQuaig, etc.• Coordinate the distribution of business-widecommunication (Includingmonthly MS engagement surveys as well as check insurveys with new hires at30, 60, and 90 days)• Ensure accuracy of active/terminated files andcontents, teammateslocation, management assignment, etc.

• Advise and lead 70 teammates included but not limited to safe zones, Pride Alliance and allyship• Serve as a resource, advocate, and representative for LGBTQ+ Meetup and AvidXer’s• Support, attend and participate in monthly meetup meetings, facilitator meetings, and DI&B council.• Assist LGBT & Ally AvidXer’s to foster a strong sense of self, to strengthen the Avid DNA, and to build alliances within other departments and our community.• Provide representation from different backgrounds and meetups within Avid in bi-monthly council meetings• Using the 7 pillars to focus on an agile mindset: Access making teammates feel welcome, Attitude to embrace inclusion and diversity to take meaningful action, Choice of finding out what options AvidXers want & how they can be involved, Partnerships of individual & organizational relationships are formed & how effective, Communication the way we let people know how to get involved, Policy is how we commit & take responsibility for inclusion & opportunities for our teammates with disadvantage backgrounds.

• Contribute to team inclusion and ideas•. Launch & Train teammates in Reltio • Maintain Buyer submitted Supplier records• Perform quality and audit reviews on payment controls including, but not limited to, encashments, credits, and rejects• Export pending payment records into CRM database• Prepare and deliver Pending Lead Drop report to JIT Team• Audit Email Remittance report and communicate errors/discrepancies• Collaborate with peer groups in APD and VCC to review daily report accuracy and communicate as needed• Force completed postings when needed• Scrub files to ensure correct payment method is processed• Lead trainings and helped with launching of Reltio Program • Interact in Bi-weekly Sprint Planning’s and assisting with updating Scrum Board that keeps us focused with an agile mindset and velocity

• Contribute in team inclusion and ideas• Maintain Buyer submitted Supplier records• Perform quality and audit reviews on payment controls including, but not limited to, encashments, credits, and rejects• Export pending payment records into CRM database• Prepare and deliver Pending Lead Drop report to JIT Team• Audit Email Remittance report and communicate errors/discrepancies• Collaborate with peer groups in APD and VCC to review daily report accuracy and communicate as needed• Force completed postings when needed• Scrub files to ensure correct payment method is processed• Assist with remittance emails and card creation as needed

• Manage Client approved invoices• Provide excellent customer service with a wide variety of cross-country account receivable departments • Contribute in team inclusion and ideas• No RDA’s, Zero Errors and continue to hit bonus monthly• Victory Award from Quality Assurance

• Manage Client approved invoices• Provide excellent customer service with a wide variety of cross-country account receivable departments • Contribute in team inclusion and ideas• No RDA’s, Zero Errors and continue to hit bonus monthly• Victory Award from Quality Assurance

Check in returns to see if damaged, manufacturer defect or customer perception, make sure all items coming back were accounted for• Processing returns for damages, refused items, etc. • Processing daily, weekly, & monthly reports/Overlooked delivers to ensure quality

• Collecting on delinquent accounts (30-60, 60-90, 90 – 180-day reports) weekly• Processing payments and reports attached for deposits, updating the batch for automatic payments• Daily task which entails setting up/upgrading accounts, Service Agreements posted, posting out service orders, new leads, etc.• Inside/Outside Sales, Cold calling, Customer Service, Product Knowledge, Plan code changes, Promotions• Credit cards report weekly, balance day reports, collection list letters daily, emailing customers, scheduling must schedule report daily.

• Monitored incoming alarms for business and residential (fire and burglar).• Answer phone incoming calls from customers, technicians, and other internal employees.• Assisted with dispatching, promptly responded to emails, entered work orders, monitoring camera alarms, and working on call when needed. • Cross trained as a backup for other roles/departments within the company.