Alla Bernstein Email & Phone Number

Ottawa, Canada Area

Windows 7/10 migration and support for IBM/RBC

Winnipeg

Utilized organizational and communication skills to start a small business devoted to create and develop from ground up complete online presence for small and medium sized businesses. Producing all components of high-end B2B and B2C applications.Developing and maintaining client's internal and external web applications by planning, designing, and developing web solutionsAnticipate, identify, troubleshoot, and resolve application defects and deficienciesKnowledge share, cross-train, and mentor team membersDesign, implementation of effective application maintenance when required, including, access control, configuration standards, backups, tuning and monitoringTechnology used: ASP.Net, VB.Net, Visual studio, MySQL, MS SQL Server, CSS, HTML/DHTML, FTP, Adobe Photoshop

Winnipeg, Canada Area

Winnipeg, Manitoba

Long term contract. Migrated mid-month and end-month billing process from old System 36 to the native AS400 platform, which improved system maintainability and made process 25% chipper and faster. The project was successfully completed on time, within budget and according to the specifications.• This included analysis of the existing application, design and development of the new application, conducting number of unit and integration test cycles and successful implementation of the new mid-month and end-month billing process system in Production environment.

Winnipeg, Manitoba

Tested and carried out troubleshooting of Net Force inventory management system. Discovered problems and contacted NetForce development team in order to fix them. Application of modifications and application patches for transportation company.• Provided application support; conducted troubleshooting of numerous existing applications and carried out implementation. • Developed modifications to existing applications based on small project requirements.

Hertzeliya-Pituah, Israel

Designed and implemented complex Help Desk Application for Real Estate Maintenance Department that included user-interface, database queries and user reports and served hundreds of calls on daily basis.• Served in acting capacity when the IT Manager was absent, dealt with departments and users, establish project priorities and allocate tasks to a small development team. Served as point person for communicating with outsourced computer staff on user support requests.• Designed and implemented complex Help Desk Application for Real Estate Maintenance Department that included user-interface, database queries and user reports and served hundreds of calls on daily basis.• Handled full application development life cycle by performing system analysis and design, developing UI, queries and reports, testing and implementing onto Production.• Provided 24x7 production support toward meeting business Service Level Agreement.• Monitored jobs and history logs of AS/400, System and Batch Jobs • Managed system devices, user display station and printers of OS/400 • Provided support TCP/IP and client Access/400 network connectivity. • Performed data import/export from AS400 iSeries. • Worked with user profile – setting up, enable & reset • Set up new desktop for AS400 like setting up as400 sessions, printers, document viewing options