Alla K. Woodson Email and Phone Number
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Alla K. Woodson personal email
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Global GM/CEO with 25 Years of Experience in Healthcare, Manufacturing, Banking, and Financial Services. A transformational business leader who delivers customer value and profitable growth through clarity of purpose, strategic innovation, LEAN work systems, and fostering cross-company accountability and collaboration.• Recognized for developing top talent and building high-performing, diverse teams.• Adept in digital and operational transformation to improve customer experience and efficiency.• Systemic thinker and servant leader who connects people, ideas, and technologies to improve lives.• Experience spans Fortune 500 senior executive roles, launching a successful startup, and serving on Advisory Boards.STRATEGY AND EXECUTION | CUSTOMER EXPERIENCE | BUSINESS TRANSFORMATION | PROFITABLE GROWTH | TALENT ENGAGEMENT | GLOBAL MARKETS I BOARD ADVISORY
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Global Gm, Anesthesia, Respiratory Care, And Pcs ServicesGe Healthcare Nov 2023 - PresentChicago, Us• Responsible for leading a $1.5B global P&L, which consists of Anesthesia & Respiratory Care solutions, as well as all aftermarket Services for GE HealthCare’s Patient Care Solutions (PCS) Segment• Focused on delivering better patient outcomes, connecting devices, data, and digital; driving growth, innovation, productivity, and lifetime customer value• Accountable for developing and executing GE HealthCare’s strategy and roadmap addressing patients’ and customers’ Surgical & Procedural Care Needs
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Global Gm, Services & ConsumablesGe Healthcare Jan 2021 - Nov 2023Chicago, Us• Responsible for leading Patient Care Solutions’ $1.2B Services & Consumables (Clinical Accessories) business• Focused on delivering better patient and customer outcomes, driving growth, innovation, productivity, and service delivery performance.
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Gm - Global Customer Experience, Integrated Supply ChainGe Healthcare 2019 - Jan 2021Chicago, Us• Led commercial, product, and supply chain transformation to deploy lean order-to-install process aimed at delivering better Customer outcomes. Drove a 15pt improvement in On-Time Delivery and a 20pt improvement in On-Time Installation within 18 months. • Served as part of COVID19 response taskforce to provide essential equipment to hospitals and frontline responders during the global pandemic.
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Advisory Board MemberPluie Dec 2020 - PresentChicago, Illinois, Us -
Vice President, Global Customer Experience & ServiceLife Fitness 2018 - 2019Rosemont, Illinois, Us• Reported to CEO, led a $75 million Service P&L, managed a global 400-person organization, covering all operational customer-facing functions (Order Management, Delivery and Installs, Contact Centers, Field Service), as well as Quality and Continuous Improvement/Lean Six Sigma teams.• Implemented outcome-based customer experience metrics across all customer segments, designed and launched Customer Experience Transformation Strategy. Improved U.S. Call-Center service levels, reducing Abandoned Calls from 8% to 3%, launched Customer Advocacy taskforce, re-aligned teams to better serve Customer needs. Focused on reducing out-of-box failures and improving on-time, in full deliveries & installs. -
Gm - Commercial Operations, Ge Lighting/Current; Global Sales Support Leader, Ge Global OperationsGe 2013 - 2018Boston, Ma, UsLed a global 250-person organization, including Pricing, Service, Sales Force Effectiveness, Application Engineering, Lighting Design, Contracts, Deal and Project Management. Was promoted to lead Sales Support and Customer Care shared services for multiple GE business units with service delivery teams based in the US, Brazil, Mexico, Hungary, Egypt, China, and India. -
Ceo & Chairwoman Of The Board, Ge Capital LatviaGe 2010 - 2013Boston, Ma, UsLed four Financial Services P&Ls, totaling >$300 million in assets: GE Money Bank Latvia, GE Money FinCo (cash and auto loans), Asset Management, and Pension Fund. Reported to CEO, GE Capital International European Mortgage and Restructuring Group, managed 9 direct reports and a 670-person organization.
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Coo & Management Board Member, Ge Money Bank RussiaGe 2008 - 2010Boston, Ma, UsLed all operational functions for a bank with over $600 million in assets. Managed 12 direct reports and an 870-person organization, including Customer Service, Telesales, Underwriting, ATM’s, Branches, Cash Management, Security, Fraud Prevention, Facilities, and Continuous Improvement.
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Collections Leader/Customer Services Leader, Ge Money Bank/Ge Capital RussiaGe Jan 2006 - 2008Boston, Ma, UsLed 6 direct reports and a 150-person Customer Service organization, including 24-hour Contact Center, Telesales, Back-Office, and Bank Archive. Was subsequently promoted to lead 7 direct reports and a 300-person Collections organization (Early Collections, Field Collections, and Recoveries).
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Managing Director, City Direct Marketing; Vice President, CrmBridge Holding 2002 - 2005• Led the CRM system selection process, conducted a tender to select a system integrator and managed the first successful Siebel CRM implementation project in Russia. Developed and launched a 60 seat in-house financial services Call Center from inception (Cisco IPCC).• Launched “City Direct Marketing,” a spin-off based on the company’s’ in-house Call Center and managed the new P&L, growing customer base to 60 accounts, while providing ongoing support to the parent company’s BUs.
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Marketing Associate/Research AssociateCeb, Now Gartner 2000 - 2002Arlington, Va, Us -
Bank Teller / Assocciate In Factoring / Internal Audit / ItMckenzie Banking Company 1997 - 2000
Alla K. Woodson Skills
Alla K. Woodson Education Details
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Northwestern University - Kellogg School Of ManagementLeading Into The Future -
Ge Gorporate University (Crotonville - U.S, Europe, Middle East)Etc.
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Bethel University, Mckenzie, TnMarketing
Frequently Asked Questions about Alla K. Woodson
What company does Alla K. Woodson work for?
Alla K. Woodson works for Ge Healthcare
What is Alla K. Woodson's role at the current company?
Alla K. Woodson's current role is CEO | General Manager | COO | Board Member.
What is Alla K. Woodson's email address?
Alla K. Woodson's email address is alla.woodson@ge.com
What is Alla K. Woodson's direct phone number?
Alla K. Woodson's direct phone number is (847) 288*****
What schools did Alla K. Woodson attend?
Alla K. Woodson attended Northwestern University - Kellogg School Of Management, Ge Gorporate University (Crotonville - U.s, Europe, Middle East), Bethel University, Mckenzie, Tn.
What skills is Alla K. Woodson known for?
Alla K. Woodson has skills like Strategy, Management, Business Strategy, Leadership, Risk Management, Banking, Change Management, Business Planning, Crm, Financial Services, Process Improvement, Executive Management.
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