Manager - It Service Optimization And Projects
CurrentLeading IT Ops Projects and initiatives for Information Security, Infrastructure, and Service Management. Managing development work and various IT initiatives across multiple platforms and business departments including ServiceNow platform, custom Wordpress and Sharepoint solutions and Ceridian Dayforce platform. - Built the foundation for a new team created to deliver projects to improve internal operations- Set up an Agile framework for our ServiceNow Development platform to… Show more Leading IT Ops Projects and initiatives for Information Security, Infrastructure, and Service Management. Managing development work and various IT initiatives across multiple platforms and business departments including ServiceNow platform, custom Wordpress and Sharepoint solutions and Ceridian Dayforce platform. - Built the foundation for a new team created to deliver projects to improve internal operations- Set up an Agile framework for our ServiceNow Development platform to streamline efforts between Service Management Team and external vendors.- Set up Roadmaps and reporting for ITOps Show less