Allan Mitchell
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Allan Mitchell Email & Phone Number

Escalation Engineer at Microsoft
Location: Jacksonville, Florida, United States 11 work roles 2 schools
1 work email found @microsoft.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

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Work email a****@microsoft.com
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Current company
Role
Escalation Engineer
Location
Jacksonville, Florida, United States
Company size

Who is Allan Mitchell? Overview

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Quick answer

Allan Mitchell is listed as Escalation Engineer at Microsoft, a company with 231118 employees, based in Jacksonville, Florida, United States. AeroLeads shows a work email signal at microsoft.com and a matched LinkedIn profile for Allan Mitchell.

Allan Mitchell previously worked as Technical Support Engineer at Microsoft and Support Engineer at Microsoft. Allan Mitchell holds Bachelor Of Technology - Btech, Information Technology from Embry-Riddle Aeronautical University.

Company email context

Email format at Microsoft

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{first}.{last}@microsoft.com
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Profile bio

About Allan Mitchell

With over twenty years of distinguished career in the United States Army and Department of Defense, I have gained extensive experience in Human Resource Management, Recruiting and Retention, Training and Mentoring, Teaching and Coaching, and Counseling. I am a consummate team builder and team player, with a proven track record of consistently delivering results even in fast-paced, high-stress environments. As a versatile manager focused on talent development and surpassing company goals, I am committed to achieving organizational goals, deadlines, and objectives. I leverage my knowledge to be an asset to your company in achieving and exceeding short-term and long-term goals for continued success.

Current workplace

Allan Mitchell's current company

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Microsoft
Microsoft
Escalation Engineer
Jacksonville, FL, US
Website
Employees
231118
AeroLeads page
11 roles

Allan Mitchell work experience

A career timeline built from the work history available for this profile.

Escalation Engineer

Jacksonville, FL, US

Technical Support Engineer

Current

United States

A Partner Technical Advisor (PTA) is a role at Microsoft that focuses on building and maintaining technical relationships with Microsoft's partners. PTAs work closely with the partner ecosystem to drive adoption and usage of Microsoft technologies, and to ensure that partners have the technical resources and support they need to succeed in their.

Sep 2022 - Present

Support Engineer

Charlotte, North Carolina

As an Azure Support Engineer at Microsoft, my main role is to provide technical support to customers and partners using Azure cloud services. This includes working closely with Azure engineering teams to troubleshoot and resolve complex technical issues, as well as identifying opportunities for improvement to help customers optimize their use of Azure.To.

Jun 2018 - Sep 2022

Server And Cloud Administration (Microsoft Systems And Software Academy)

Fort Campbell, KY

I am a Microsoft Technology Associate (MTA 98-366) certified professional in Networking Fundamentals. I obtained this certification as a pre-requisite for the Microsoft Software and Systems Academy (MSSA), an 18-week technical boot camp developed by Microsoft to prepare transitioning service members for professional opportunities at Microsoft and their.

Jan 2018 - Jun 2018

Senior Human Resources Manager

Fort Campbell

  • As an HR professional, I delivered high-level human resources services to 300+ employees, ensuring the goals of the company were met. Leading a team of HR professionals, I drove and supported the people strategy and.
  • Efficiently managed, coordinated, and processed employee relations issues, including investigations, as needed, for headquarters.
  • Implemented and executed new HR systems and processes, resulting in a 40% increase in efficiency.
  • Led the HR team in achieving a 95% success rate on their yearly inspection, 25% above previous years.
  • Provided analysis, reporting, and regularly monitored, measured, and acted upon HR analytics using Windows Excel, Access, and PowerPoint.
  • Demonstrated the ability to manage numerous tasks simultaneously.
Jan 2016 - Dec 2017

Team Leader

Fort Campbell

As a team leader within a specific department, I provided leadership to 7-10 employees to ensure efficient completion of assigned objectives. I supported the supervisor in monitoring associate performance and managing work quality. I also assisted the supervisor in communicating company policies and procedures among team members and ensuring adherence to.

Jun 2015 - Jan 2016

Training Manager

Fort Campbell

As a Training Manager, I design, implement, and monitor training programs for a 400-employee organization. I oversee technical training, evaluate the company's needs, and design programs accordingly. I conduct evaluations, provide feedback, leadership development education, and logistical support, and manage costs.I achieved a 90% program success rate, 20%.

Nov 2013 - May 2015

Assistant Operations Manager

Fort Campbell

As an Assistant Operations Manager with experience overseeing Operational Requirements sent from Corporate office to three companies of approximately 200 employees each and their families, I have a proven track record of ensuring organizations run efficiently and provide a service level that meets, and exceeds, the expectations and needs of customers and.

May 2013 - Nov 2013

Retention Manager

Fort Campbell

As a Retention Counselor and Career Advisor, I provided career guidance and support to 417 employees. Reporting directly to the Senior Advisor, Manager, and Technical support teams, my primary goal was to ensure customer satisfaction and meet their needs through effective communication and guidance.In my role as Assistant Operations Manager, I was.

Aug 2011 - May 2013

Security Manager

Afghanistan

  • As a Security Manager reporting to the Chief Operating Officer, I was responsible for overseeing the security and safety activities of a team of employees and contractors. Upholding the principles of the U.S Army, I.
  • Collaborated with critical stakeholders to establish best practices and process definitions for training, ensuring consistency across departments and roles for tenants exceeding 13,000
  • Acted as the primary liaison to develop the most impactful training opportunities
  • Supervised and managed contracted personnel, including hiring, workload management, assigning tasks, training, performance monitoring, and evaluation
  • Applied appropriate interventions to prevent or resolve crisis situations, and assessed situations with a focus on risk prevention
  • Established and maintained productive relationships with local, state, and federal law enforcement agencies
Oct 2009 - May 2011

Recruiter

Jacksonville, Florida Area

As a Recruiting Manager for the Army and Army Reserves, I was responsible for using basic and advanced recruiting management systems to determine eligibility and process qualified applicants to enlist. Throughout the recruiting process, I prepared files and waivers, met all recruiting objectives, conducted Army interviews, and counseled applicants on the.

May 2006 - Aug 2009
Team & coworkers

Colleagues at Microsoft

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2 education records

Allan Mitchell education

Bachelor Of Technology - Btech, Information Technology

Technical Management: Provides students an in-depth knowledge of leading a technical team in analysis, management, and project management.

Information Technology

Camron University

The Information Technology Bachelor Degree program builds upon knowledge gained in the Associate in Applied Science in Information.

FAQ

Frequently asked questions about Allan Mitchell

Quick answers generated from the profile data available on this page.

What company does Allan Mitchell work for?

Allan Mitchell works for Microsoft.

What is Allan Mitchell's role at Microsoft?

Allan Mitchell is listed as Escalation Engineer at Microsoft.

What is Allan Mitchell's email address?

AeroLeads has found 1 work email signal at @microsoft.com for Allan Mitchell at Microsoft.

Where is Allan Mitchell based?

Allan Mitchell is based in Jacksonville, Florida, United States while working with Microsoft.

What companies has Allan Mitchell worked for?

Allan Mitchell has worked for Microsoft, Embry-Riddle Aeronautical University, and Us Army.

Who are Allan Mitchell's colleagues at Microsoft?

Allan Mitchell's colleagues at Microsoft include Robert Beyreis, Nam Nguyễn, Srini Dodda, Gurkirat Bhangu, and Simon Kibuka.

How can I contact Allan Mitchell?

You can use AeroLeads to view verified contact signals for Allan Mitchell at Microsoft, including work email, phone, and LinkedIn data when available.

What schools did Allan Mitchell attend?

Allan Mitchell holds Bachelor Of Technology - Btech, Information Technology from Embry-Riddle Aeronautical University.

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