Since I was young I have found the subject of technology and interpersonal relationships interesting.Which has been beneficial when learning new things.I have worked in advertising, in structured cabling at ICE, I have developed as an Associate Coordinator for the Provision of Professional Services in a large company such as Pertec Global Services, I worked there for 2 years and not long, until DXC Technology absorbed me as an Associate for the Provision of Professional services. Minor Coordinator 2 and also as QA during all these years I have developed extensively within the company exercising different roles.Now I am looking for new projects and opportunities, eager to learn new experiences.
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Rma SpecialistMovate Sep 2022 - PresentHeredia, Heredia, Costa RicaExperienced Business Administration Technician with expertise in RMABackoffice management, specializing in the replacement of communicationsand technology devices. Skilled in thriving under pressure and coordinatingequipment replacement for business clients. Proficient in managing thetimely delivery of spare parts and coordinating professional serviceprovision for multinational companies. Strong background in SLA processes,team management, incident closure, automation, and quality assurance,leading to enhanced operational efficiency and client satisfaction.
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Associate Professional Service Delivery CoordinatorDxc Technology Oct 2018 - PresentHeredia, Heredia, Costa RicaIntensa vivencias de procesos SLA (acuerdo de servicio con la empresa y cliente) experiencia en manejo de equipos de trabajo a partir de establecimiento de metas. Como resultado se destaca mejoras en los procesos de cierre y seguimientos de incidentes, reduciendo el ciclo de vida de los incidentes, automatizaciones y cierre de procesos. -
Incident Life Cycle CoordinatorPerfiles Tecnológicos Jun 2016 - Aug 2022Costa Rica
Allan Mora Education Details
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Academia El LíderBusiness/Commerce, General
Frequently Asked Questions about Allan Mora
What company does Allan Mora work for?
Allan Mora works for Movate
What is Allan Mora's role at the current company?
Allan Mora's current role is Associate Professional Service Delivery Coordinator.
What schools did Allan Mora attend?
Allan Mora attended Fundación Carlos Slim, Fundación Carlos Slim, Academia El Líder.
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Allan Mora
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