🖋 Spearheading initiatives in business development to attain Revenue and Margin objectives, resulting in substantial growth.🖋 Delivering impactful product demonstrations and proof of value presentations to clients, showcasing the Cisco SMB Portfolio.🖋 Strategically analyzing and identifying potential opportunities during routine business reviews with Key Accounts, enabling proactive planning, and accurate monthly forecasts, with ongoing updates as needed.🖋 Demonstrating a comprehensive understanding of all facets of Key Accounts' operations and effectively managed relationships and resolved support issues, including Discount levels and Credit Matters, to the satisfaction of both Westcon and the Customer.🖋 Successfully handling and responding to RFI/RFPs from Key Accounts on behalf of Comstor Africa, with strong collaboration from internal teams.

Currently, I engage my services as Presales Engineer - Cisco where I support Sales Staff/ BDM Teams in driving customer activities and driving Technical discussions to Comstor's business partners.Key Roles• Support sales staff in the achievement of set revenue and GP budgets in line with company directive and objectives. Provide product based technical sales support to authorized business partners.• To plan, manage and report on vendor portfolios to maximize Westcon Group value-add and ensure success in terms of revenue and profitability. • Work with vendor and sales team to develop and execute compelling solution propositions for Westcon Comstor, Resellers and their end users.• Support the efficient promotion of differentiating Westcon Group value propositions through sales engagement and partner training.• Provide presentation and demonstrations for end users on behalf of our business partners.• Establish strong, productive vendor relations.• In coordination with sales staff, proactively work within resellers to position product line and ensure comprehension of portfolio• Work with full marketing team, vendor and sales to develop compelling programs and initiatives

While working as a Technical Lead - Services I engaged and manage projects around network environments and directly liaised with clients to communicate project requirements.Key Roles: • Outlining workplans, determining resources and generating budgets as part of project scope determination.• Performing capacity and resource planning to evaluate existing network systems to recommend resources and maintain or expand as necessary.• Performing presentations to clients in the areas of risk management, wealth accumulation and wealth redistribution based on needs analysis.• Identifying process opportunities, challenges and synergies while driving improvement processes.• Supporting service-level agreements (SLAs) to ensure that security controls are managed and maintained.• Drafting fully fledged reports showing project status, demo and proof of concepts being conducted, customers’ complaints and team certification status while reporting to the Director.• Developing training initiatives that would enhance the effectiveness of the sales andtechnical personnel in service delivery.• Partnering with the security team to research and recommend secure network solutions to business problems and to prevent, detect, and investigate suspicious activity.My Accomplishments.🏆 Reduced number of physical servers by 25% through implementing virtualization Technology.🏆 Managed to roll out Social Engineering Cyber Security Awareness Trainings to all staff through the KnowB4 portal.

While working as a Tier II Support Engineer (Security) I leveraged my competence to support service-level agreements (SLAs) and facilitate effective maintenance of security controls.Key Contributions:• Troubleshooted, resolved, and recommended improvement for systems network and security problems at an advanced level across converged technology solutions services.• Installed, configured and maintained Endpoint Threat Defense and Response Software, Database Security Software, Management for Virtualized Environment Software.• Performed unit Upgrades and updates of Enterprise Security Software.• Technical presentations to C-Level Personnel.• Drafted manuals to be used as standard installation tasks.• Presided over Security projects from start to finish both locally and internationally.My Accomplishments.🏆 Significantly expanded knowledge base by documenting step by step troubleshooting processes.

In this capacity, I bore full charge and responsibility for leading security projects from start to finish both locally and internationally.Key Contributions:• Monitored and evaluated network and data communications statistics to ensure timely upgrades and additions of hardware and software to meet growth requirements.• Increased security by 32% through performing root cause analysis of Security breaches.• Performed network systems tuning and recommend improvements.• Performed unit Upgrades and updates of Enterprise Security Software.• Drove Installation and configuration of Data Loss Prevention Systems.• Identified and resolved root causes of security-related problems.• Consulted with teams to resolve issues that are uncovered by various internal and third-party monitoring tools.• Supported service-level agreements (SLAs) to ensure that security controls are managed and maintained.• My Accomplishments.🏆 Designed, integrated and maintained consolidated network services e.g. switches, routers, firewalls, wireless networks, and network security servers hence minimizing security incidents and attacks.

As I.T Technical Support Trainee (Security), I was in charge of Content Filtering, Email content filtering, Endpoint Security, Firewalls, Endpoint Security Audits, Network Intrusion detection and prevention, Data Loss Prevention, Host Intrusion Prevention, and Network Security.Key Contributions:•Oversaw the Installation of Enterprise security solutions.• Drafted first level presentations on IT Security procedures and technologies.• Prepared Technical presentations to C-Level Personnel.• Performed routine compliance checks on client sites.• Root cause analysis of security breaches and virus attacks.• Expanded knowledge on IT security and mitigation steps.My Accomplishments.🏆 Planned engineering architecture and the development of technical standards and interface applications.

As IT support at Gal Baking Services, I managed the following contributions:Key Contributions:• Prepared recommendations for implementation of new systems, procedures, and organizational changes.• Troubleshooted and resolved network hardware and software related issues.• Maintained 100% accurate inventory of hardware and software.• Upgraded and repaired Operating Systems and Anti-virus programs.• Authorized the Installation of Biometric Access Control Machine, Enterprise Resource Planning (E.R.P) Pastel Partner V11, Sage Evolution Pastel and registration of new users.

During my internship, I engaged my ICT competence to ensure 100% efficiency in flow of operations.Key Contributions:• Facilitated troubleshooting, management, repair and configuration of hardware.• Software installation, maintenance, troubleshooting e.g. Kaspersky Enterprise Security, Xerox Printer Software, Microsoft Dynamic Navision • Oversaw Network Maintenance and Troubleshooting.• User support and Troubleshooting.• Printed and issued out the student IDs.