Allan Ramirez Email & Phone Number

Connecticut, United States

New York City Metropolitan Area

Acts as the key point of accountability for club financial performance and the club experience. Responsible for the successful attainment of club targets (e.g. member service, cleanliness, revenue, and retention).Models team expectations by interacting and observing members / team members, checking the details of member experiences, making recommendations and proactively solving problems. Executes against a budget with specified revenue, expense, profit, and headcount amounts, and leads the execution of company programs and policies at the club.Ensures that a standard operating platform is tailored to market conditions and reflects the 24 Hour Fitness corporate values, programs, and SOPs. The Club Manager directly oversees the following positions inside the club: Service Manager, Membership Manager, Fitness Manager, and Facility Technician.Recruits, interviews & hires department managers. Provides consistent accountability for direct reports through training, coaching, conducting planning sessions and performance reviews. Provides final approval on the hiring / dismissal / discipline of all club employees.Conducts weekly (or as-needed) club meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals.ACHIEVEMENTS Club Manager Coaches Program Leadership Training-Certificate 2015

New Jersey, United States

Established priorities and goals, including revenue targets for membership, fitness and labor for the club. Identify and plan the execution of improvement in the club.Participated and provided club specific input into the development of the club P&L and operating plan. Set monthly club Membership, Fitness and Service targets.Provided input and report monthly results to the DM regarding the club P&L.Hired and conducted interviews for all club’s positions. Ensured strict adherence to Bally’s Ethics Statement and code; took prompt and responsible action when company policies were violated. Documented all employee performance/concerns.Trained and developed team members. Managed employee development programs (ensured proper class attendance of scheduled team members, ensured that team members attended mandatory and pertinent classes as offered).Paperwork and Report Processing. Ordered club supplies. Prepared all club reports such as member injury reports, incident reports. Completed daily audit of clubs revenue.ACHIEVEMENTS Top Club Performance-Awards 2013 & 2014 Club Manager of the Year Award-2013Superior Customer Service Training- Certificate 2012MVP Most Membership Activations 2008 & 2009