I am a highly motivated professional with wide ranging experience operating within learning and development environments. With a commitment to delivering operational excellence through effective implementation of learning and development strategies, I am adept at scoping developmental requirements, followed by initiation, creation and roll-out of successful learning and development programmes, whilst focusing on timely implementation of core business objectives.Collaborative in approach and people focused I build and maintain strong relationships with employees at all levels, alongside engagement with teams to ensure both operations and personal goals are achieved. Recognised for my skills in verbal and written teaching, training, educational development, coaching, mentoring and one-to-one tutoring, I am well-versed in the effective production and delivery of both training and educational programmes. Below is a selection of key accomplishments which underpin inevitable success to follow: • Instigated, designed and delivered an induction training programme for Wheatley Group• Successfully implemented learning and development programmes to meet Chartered Institute of Housing Level 2 & 3 qualifications through timely roll-out of internal training and verification programmes• Established SQA Apprentice course, training modules and manuals for 35 apprentices• Acknowledged as SQA Certified Professional in SVQ Assessing and Internal Verifying skills• Incorporated NLP into Leadership training promoting management progression / leadership• Identified key potential within staff and introduce progression / succession planning• Seconded to the Modern Apprenticeship programme taking responsibility for 20 Modern Apprentices, planning workload devising system to assess and verifying work standards
Listed skills include Management, Training, Research, Customer Satisfaction, and 46 others.
