Allan Shear Email and Phone Number

Responsible for accurate and timely processing of deposit transactionsResponsible for checking the bank and the back-end for all deposit claims of the playerResponsible for escalating to Level 2 any IT issues or PC issues found during the shiftInform the Senior/Shift Leader of any transactions that need further verificationInform seniors/shift leaders of any irregularities found in the transactions handledResponsible for balancing the Bank balances of his/her assigned banksPerform other duties as deemed necessary by the management

Gathering raw data for research for different organizationsCreating questionnaires and surveys for data collection for companiesPerforming organizational data analysis from time to time for different SMEsData entry, excel, and word processing.

Assisted customers via live chat, email, and phone, resolving issues and providing technical support.Maintained a high level of customer satisfaction through clear and concise communication.Collaborated with the product development team to relay user feedback for continuous improvement.

Data entryData processing (audio transcription)Data collectionData categorization.

Mobilizing and engaging youths for public participationCollecting and gathering views and information about the challenges experienced by youths in countiesCollating information gathered into a comprehensive report.Developing policies and recommendations based on the research with various youths across the county.

Monitored and moderated chat rooms to ensure adherence to community guidelines and standards.Responded promptly to user inquiries and concerns, providing accurate information and assistance.Effectively identified and addressed inappropriate content, maintaining a safe and respectful online environment.Collaborated with cross-functional teams to develop and implement improved moderation processes.

Mobile registration moving from home to home, and mobile centers like shopping centersTo harmonize, incorporate, and collate into the register information from other databases in the government agencies relating to the registration of persons.To assign a unique national identification number to every person registered.

Converting raw data into meaningful informationInterpreting data and offering advice to clients based on the outcomesProcessing, analyzing, and interpreting data sets using a broad range of statistical software packages, including SAS, SPSS, and RUsing various statistical techniques, including Regression, Pearson’s correlation, Z-scoring, T-testing, and ANOVAs on large amounts of dataDesigning and managing large databases using MS Access, SQL, and My SQLUsing advanced features of MS Excel, including Pivot Tables, VLOOKUP, and Conditional FormattingRegularly refining and filtering data to obtain the maximum benefit from analysisCreating easily comprehensible visual representations of data using MS Excel and TableauWriting reports and presenting them to the relevant parties, including colleagues, managers, business professionals, government officials, and journalistsCompiling, photocopying, scanning, and filing data sheetsAttending and contributing during team meetingsAttending conferences on a national and international level

Performing general data collection, analysis, and presentation dutiesTurning raw data into meaningful information by analyzing patternsProducing reports based on findings and presenting them to senior managementAttending meetings within the department