Allan Lightbourne work email
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Allan Lightbourne personal email
I am a driven and experienced business leader. I have a proven track record of growing high performing teams with a focus on value creation, customer experience, delivery, and accountability. I act as a trusted adviser at all levels of organisations, to develop enterprise vision and direction, collaborate to define and execute business strategy, and respond with appropriate insight and agility to changing business and customer needs. I have a deep understanding of emerging trends, methodologies, technologies and how other enterprises are employing them to drive digital business and how they may be applied to the enterprise to drive new digital business. My experience is a unique blend traditional IT, supply chain and digital experience in both operational and large complex transformation delivery in global corporations. I am at my best, leading teams through change, and delivering amazing outcomes to customers, both internal and external. My passion is people and my leadership style reflects this. I believe in creating an environment where a strong vision and direction that empowers individuals to be the best that they can be. I am also a strong advocate for the Privacy Act and the Public Record Act, both of which are critical to gaining and maintaining trust and confidence with customers and community.Core competencies;• Resilience & competitive drive• Governance, mentoring and business strategy• ICT & Digital strategy• Supply chain, manufacturing & distribution management• Creating high-performance teams• Records management, privacy and public records• Large-scale ICT & digital transformation delivery• Digital innovation, design thinking & agile• IT outsourcing transition, offshoring & shared services• Portfolio, programme & PMO governance• Leading high-performance teams• Building relationships and using influence• Strategic vendor collaboration & partnerships
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Vice PresidentAlgimTauranga, Bay Of Plenty, Nz -
Chief Digital OfficerHamilton City Council Mar 2023 - PresentHamilton, Waikato, NzCDO for New Zealand’s fourth largest city and council. Focused on incredible customer experience, employee experience and helping HCC to achieve its vision and goals.Building up a Digital Services function that delivers amazing things every day. -
Vice PresidentAlgim Feb 2021 - PresentPalmerston North, Manawatū-Whanganui, Nz -
Board MemberAlgim Nov 2018 - PresentPalmerston North, Manawatū-Whanganui, Nz -
Advisory Board Member To The Future Leaders ProgrammeThe University Of Auckland May 2016 - PresentAuckland, NzSupporting the development of the next generation of leaders through directing the course agenda, acting as a student mentor and presenting. -
Tech Leaders ExecutiveNztech Jul 2017 - Mar 2024Nz -
Board MemberRhubarb Bop May 2017 - Mar 2024Rhubarb is a BOP based, collective that support collaboration across companies in our region. Driving innovation and better outcomes for our community.
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Chief Digital OfficerTauranga City Council Apr 2017 - Mar 2023Tauranga, Bay Of Plenty, NzTauranga is New Zealand's fastest growing city, grappling with the challenges of affordable housing, predictable travel times, social issues and delivering a smarter and more customer-centric city.Ultimately cities are about people, which means we need to put our customers and communities at the centre of everything we do.Some key areas of focus:- Digital strategy- Customer experience- Innovation and agile adoption- Surveying, mapping and modelling- Insights and information management- Organisational change project governance- Digital delivery and operations -
Strategy & Transformation PrincipleSgnz Jan 2017 - Jul 2018Supporting great companies to become customer centric and digital by default.
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Head Of IctMercury Nz Nov 2013 - Dec 2016Auckland, NzMighty River Power is the leading fully renewable Generator/retailer in the New Zealand market. With over 350,000 customer, 26 locations and 1200 staff this is a company making a difference. Including market leading brands such as Mercury Energy, Globug and Bosco almost everyone in the country will be touched by our products and services. As Head of ICT I set the direction and capabilities for customer and company enablement through technology and process change. I am particularly proud of the positive cultural change that the team as a whole has made and in addition transitioning technology from a service provider to enabler and truely part of the wider organisation. Key functions include:- Portfolio- Project delivery- Software delivery- Cloud- Infrastructure- Communications- Information security- Information management- Business intelligence- Application support- Technology opperationsProjects of note include:- The worlds first SAS migration to the cloud AWS- Replacement of commercial customer care and billing platform- Implementation of enterprise learning management- Implementing executive level governance over the change portfolio- Endorsement and transition to a five year strategic technology change programme -
Head Of Technology And ChangeMercury Energy Oct 2011 - Nov 2013Auckland , Auckland, NzAs part of the Mercury Management Team I am responsible for strategic direction, leadership and management of Mercury's technology environment; including business intelligence, billing and market channels. Leveraging a mixture of SAP, Microsoft and Salesforce.com to deliver our business strategy.Taking on a number of large transformation projects across business process and technology, including:- Mobile Sales Processing- Customer Energy Consumption Dashboards- Business Continuity & DR- Pre-pay Energy Platform- Customer Preference Centre- Call Centre Telephony Replacement -
Acting Head Of Technology And InnovationMercury Energy Jul 2011 - Oct 2011Auckland , Auckland, Nz• Provide strategic alignment between technology and the business• Lead the product development and innovation functions for the organisation• Demonstrate ownership of Mercury specific business and information assets• Lead a team that pro-actively lives the mission and values of the Mighty River Power and Mercury organisation• Lead the project delivery and process improvement practice within the Mercury business in support of wider Management Team and strategic initiatives -
Is ManagerMercury Energy Mar 2010 - Jul 2011Auckland , Auckland, NzBuilding a new IS team from the ground up to support the Mercury business, including the development of:- IS Strategy- ERP Strategy- Operational Support Processes- Vendor SLA's- SDLC- PDLC- Enterprise ArchitectureSuccessfully worked across the business to develop a technology roadmap, plan and funding as part of a business transformation proposal for the business. -
Is Solutions ConsultantDatacom Oct 2009 - Apr 2010Auckland, Auckland, NzDelivered architecture and migration solutions for a multi-site hardware, operating system and application upgrade. -
Programme ManagerPlacemakers Jan 2009 - Oct 2009Auckland, NzResponsible for delivery of strategy business and technology projects. Also working on business cases for technology change projects. -
Swat Manager (It And Change)Fletcher Building Aug 2008 - 2009Auckland, Nz• Address and improve process, people, policy and project management within the IT function• Lead and manage key IT teams to drive improvement and the use of industry standards• Enterprise Architecture• Test Management• Application Support• Software Development (on-shore and off-shore) -
It Project DirectorPlacemakers Feb 2007 - Aug 2008Auckland, Nz• Responsible for the successful delivery of an IT ERP build and test Project for 90 locations focussing on all aspects of the business, from Supply Chain through to Finance• Ensure scope is documented, project plan is developed, regularly reviewed and maintained• Manage IT Project budget – ($20+million) and a team of over 140• Ensure outcomes are delivered within the agreed scope, timelines and budget• Set direction, priorities and guidelines of IT Project• Support the development of application and technical architectures to ensure they support business objectives -
Design And Build ManagerPlacemakers Apr 2006 - May 2007Auckland, NzManaged a team of 26 BA's, Architects and DBA's through the S/W and H/W design of Oracle EBS and Triquestra POS solution.Including 3000 days of software development and business processes to support over 2500 users throughout 92 locations. -
Enterprise ArchitectPlacemakers Apr 2006 - Jan 2007Auckland, NzEnterprise Wide:- S/W Architecture- H/W Architecture- ERP Strategy- Retail POS Strategy- Development of first Enterprise Architecture for PlaceMakers -
Technical Team LeaderUnisys Nz Sep 1999 - Apr 2006Technical management of an on shore and off shore development and testing team. Providing superior solutions across ERP, Mobile and POS leveraging an agile approach. - 24/7 3rd level support- Design and build- System and integration testing- Architecture
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Development Team LeaderUnisys New Zealand 1999 - 2006Lead a highly performing software develop, architecture and test team. Delivering high quality and innovative customer solutions.
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Pre-Sales Architect (Hardware And Os)Unisys Jan 2005 - Oct 2005Blue Bell, Pennsylvania, UsArchitecture support for pre-sales account executives across the ES7000 range of products for Windows and Unix implementations. -
National Inventory ManagerFletcher Merchants Jan 1998 - Aug 1999Working across 96 sites for both retail sales, commercial sales and manufacturing to deliver strong supply chain practices.- A vision to better service our customers, while reducing our inventory holdings- Lead the implementation of automated distribution management- Lead the training and education programme on shrinkage reduction
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Business AnalystPlacemakers 1997 - 1999Auckland, NzThis role involved a number of attributes:- Business Analyst - documentation and delivery of ERP modifications- 3rd Level support, working with the ERP vendor- End user training and branch best practise audits- DBA and software development -
Erp Rollout ConsultantFletcher Merchants 1995 - 199726 months delivering a new ERP solution to PlaceMakers, across all 56 branches throughout New Zealand. This involved data migration, management training and inventory management support services.
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Purchasing OfficerPlacemakers Hillside Road 1994 - 1995
Allan Lightbourne Skills
Allan Lightbourne Education Details
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Institute For Strategic LeadershipStrategic Leadership -
Monash UniversityLeadership Transformation -
The University Of AucklandDiploma In Business -
Auckland University Of TechnologyElectronics -
Auckland University Of Technology
Frequently Asked Questions about Allan Lightbourne
What company does Allan Lightbourne work for?
Allan Lightbourne works for Algim
What is Allan Lightbourne's role at the current company?
Allan Lightbourne's current role is Vice President.
What is Allan Lightbourne's email address?
Allan Lightbourne's email address is al****@****r.co.nz
What schools did Allan Lightbourne attend?
Allan Lightbourne attended Institute For Strategic Leadership, Monash University, The University Of Auckland, Auckland University Of Technology, Auckland University Of Technology.
What skills is Allan Lightbourne known for?
Allan Lightbourne has skills like Business Strategy, It Strategy, Project Management, Erp, Architecture, Enterprise Architecture, Project Delivery, Sdlc, Business Process Improvement, It Management, It Service Management, Capital Budgeting.
Who are Allan Lightbourne's colleagues?
Allan Lightbourne's colleagues are Miranto Rakotomalala, Jonathan Moffat, Nigel Seebeck.
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