Account Manager
CurrentOperate independently and oversee over one hundred current customer accounts, developing positive relationships through ensuring continued customer satisfaction. Cultivate and enhance personal and brand reputation to organically and inorganically grow the company’s client base.• Prospect for new clients, collecting referrals and leads from satisfied customers as well as conducting cold calls to potential clients.• Consistently meet monthly escalating sales targets through continuous customer base growth.• Answer customer service calls within assigned territory, providing advice over the phone or performing onsite service maintenance on company products.• Conduct service maintenance and installation to hot water closed loops, steam boiler systems, cooling towers and air wash systems for automotive and greenhouse customers.• Maintain up-to-date knowledge of over 500 specialty chemical products to effectively complete daily servicing and offer in-depth product information to clients.• Adhere to strict codes of personal and public safety during chemical administration, including wearing personal protective wear and following precise measurements.• Motivate team members and provide expertise to assure projected sales objectives are achieved.• Communicate with prospective clients, offering accurate quotes based on initial onsite assessments and negotiate to agree to favourable contract terms. Achievements:• Earned President Club status for 2018• Collaborate with business management during project proposal discussions, enhancing product and market knowledge.• Increased annual sales by 125% from start up