Science and Lab Solutions (SLS)• Responsible for sales activities across East Africa Region with focus on Kenya, Uganda, Sudan and Tanzania. • I take care of Research, Academia and Diagnostics Market in Kenya and F&B Industry, Pharma, Research, Academia and Diagnostics Business in Uganda, Sudan and Tanzania. • Create and implement a sales strategy for the designated territory with the aim of promoting and selling the Cell culture and Analysis, Clinical Diagnostics, Genomics and Protein biology workflow portfolios for Kenya, Uganda, Tanzania and Sudan and additionally Analytical Chemistry (Spectroscopy, Chromatography, Spectrometry, Titration and Photometry and reflectometry) in Uganda, Tanzania and Sudan.• Expand the business, gain market share, and grow sales & order at expected margins. Achieve annual/quarterly targets through successful promotion of all business technologies and capabilities within all modalities which are relevant to this account.• Provide technical support, leveraging technical specialists where needed, aligned with customer workflows and activities to develop, and support solutions that meet or exceed the customers’ expectations.• Prospecting, forecasting, generating proposals, preparing sales quotations, initiating, and planning customer visits at all levels of the customer organization.• Negotiating master agreements and contracts, including terms and conditions as well as facilitating tender responses, in conjunction with product sales specialists as needed

Research, Academia and Diagnostics• Provide technical consultations and support to clients, demonstrating how our products can meet their specific scientific and operational needs.• Collaborate with fellow regional sales colleagues to guarantee the attainment of sales targets within the territory.• Maintain open lines of communication with the regional manager, providing updates on activities, market trends, potential opportunities, and sales forecasts.• Implementing and roll out marketing plans & focus topics as detailed in cycle meetings.• Organize and conduct product demonstrations and presentations to showcase product capabilities and benefits.• Capture leads and opportunities on Sales Force Dot Com (SFDC) in order to inform colleagues and capitalized on opportunities & reduce risk. These in turn must be closed out as opportunities are won or lost.• Use of Digital Marketing tools like LinkedIn Sales Navigator, Palantir, Tableau and Redox, to identify potential leads and gaps based on new information and previous sales to help develop new opportunities.

Biosciences and Lab Water• Responsible for all sales activities across East Africa Region with focus on Kenya, Uganda, Sudan and Tanzania.• Strategize instrument and RRP pricing strategies in Singapore to maximize BDB revenue and market share.• Achieve sales, profitability and growth targets of Merck Bioscience products.• Carry out market mapping and gather information on the competitive landscape.• Explore the use of product to new accounts or markets.• Make routine calls to customers and develop strong working relationships.• Technical consulting to ensure prospective customers have access to relevant technical information to make an informed purchase.• Serve as customer contact for technical issues.

Biomonitoring and Lab Water• Responsible for all sales activities across East Africa Region with focus on Kenya, Sudan and Tanzania for Microbiology and Laboratory water portfolios.• Retain current customer business, by developing and building customer relationships that result in customer loyalty, retention, renewal and positive referrals.• Gather pertinent market and competitor information and submit to sales management and marketing.• Collaborate effectively with all internal partners such as customer service, technical support, distribution, and quality control.• Work closely with channel partners to drive sales within the territory.• Mentoring junior account managers

• Lead all sales and marketing operations, set best practices, and perform internal audits designed to evaluate performance, as well as identify opportunities for more efficient operational processes.• Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales and marketing techniques and industry knowledge. • Oversee and mentor staff• Actively participate in the recruitment, interview, and hire process of filling open positions in a timely manner based on nursery performance and volume. • Ensure staff onboarding and new hire training completion. • Oversee and mentor staff and provide leadership, training, guidance, and support to staff that fosters continuous learning and improvement in performance. • Interact with other internal groups to provide customer feedback and process improvement suggestions.• Estimate, negotiate, and quote prices, credit, contract terms, and delivery dates. • Prepare and negotiate sales contracts and order forms. –• Visit and consult with clients before and after sales or contract signings to resolve problems and to provide ongoing support.• Meet and exceed personal sales volume and goals. • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports. –• Set sales goals and initiatives, and adjust pricing, promotions, and tactics based on need and industry knowledge.

• • Supervising, training and guiding Technical Marketing Representatives in their marketing operations• Equitable allocation of marketing tasks to Technical Marketing Representatives• Researching potential manufacturers we can work with a view of increasing our portfolio.• Opportunity identification and follow-up for New Laboratory set ups within the region with the aim for securing the business to offer the service.• Identification, Resources and Budget allocations for marketing activities to realize time to time set sales targets.• Working on seeding for our product for tenders with lock out specifications.• In charge of Sartorius Bioprocess solutions product sales.