Allan Chen Email & Phone Number

United States

Louisville, Co, Us

Executive-level Information Technology leader managing a staff of 15 at a premier art institute. Supporting over 1,500 students, 300 faculty and 300 staff, CalArts IT has a wide range of responsibilities. These include infrastructure, networking, enterprise applications, project management, and help desk/user support. As CalArts is comprised of 6 distinct schools supporting different métiers, the CalArts IT team is also charged with a high degree of coordination and collaboration with technical staff in the individual schools. Annual operating budget in excess of $1M.

Northridge, Ca, Us

Information Technology leader managing a staff of 30 at a large, comprehensive university. Team supports a student population of over 35,000 and more than 2,500 faculty. Responsibilities include oversight of the Faculty Technology Center which provides instructional technology support, User Support Services for general technology aid to the campus at large, Data & Analytics, which seeks to visualize and make meaningful the multitude of data at our hands, and the Universal Design Center, a group dedicated to supporting and advancing accessibility, particularly with faculty and staff. The team is also engaged with multimedia production and web communications. A member of central Information Technology leadership and part of the senior staff of the Vice President, Information Technology and Chief Information Officer.

Chief executive for all Information Technology operations at a 2200-student liberal arts institution. Direct responsibilities include strategic planning and budget management. Oversees a staff of 25 FTE, ranging from general faculty, staff and student support to media services, instructional technology, and administrative systems. Engaged with faculty on a number of topics from digital learning to pedagogy. Annual budget inclusive of capital in excess of $2M.

The Executive Board is responsible for overall governance of the SIGUCCS organization, including the selection of conference sites, recruiting and retaining membership, and community relations. The Treasurer position handles all organizational budget management, coordination with conference budgets, and financial forecasting.

Atherton, Ca, Us

Executive-level position overseeing the breadth of all IT operations and planning at a small, business-focused liberal arts institution. Managing a team of 8.5 FTE with a budget of $1.5M, the CIO role governs work on infrastructure, ERP operations, IT vendor management, contracts, daily support, and help desk. Also responsible for process improvement through business intelligence and operations training. Key accomplishments:• Enterprise reruiting tools for Admissions and Athletics to build consistent communication and reach enrollment targets. Highest enrollment and retention rates achieved in 2014-2015 academic year• Growing instructional technology program that includes classroom/learning space design and consulting with faculty that has led to improved planning and impact on learning• Complete overhaul, redesign, and replacement of wired and wireless network, to latest and fastest protocols with an emphasis on user experience and ease of connection to support growing and changing student and faculty needs• Aggressive yet thoughtful pursuit of a dramatic improvement in cybersecurity and intrusion detection• Extensive work on sourcing – from development of existing staff to identifying key partners to complete outsourcing – to achieve optimal balance of internal knowledge and effective management of systems• Work closely with a cash-flow-based budget environment that necessitates precise fiscal management • Developed operational flexibility and agility through significant redesign of virtual desktop infrastructure (VDI), upgrades to network and security to enterprise levels, and implementation of unified communications (UC) • Aided in establishing Menlo’s first online alumni directory • Started series of online newsletters and in-person “town hall” presentations to develop transparency and sense of openness to community

Volunteer position with international organization focused on higher ed and IT. Part of the Core Committee responsible for planning the Annual Conference for the Special Interest Group for University and College Computing Services (SIGUCCS). Primary responsibility is to manage budget of over $300,000 that is based on a multitude of factors that change from week to week. Additional responsibilities, as part of the core committee, are general input on design and theme of the conference.

Santa Clara, Ca, Us

Chief strategist and manager for technology serving the Law School community. Identified emerging trends and technologies that directly benefit the school and its mission. Developed short and long-term strategic and tactical plans for the school, and sculpting a department and culture to meet those goals. Managed budget in excess of $600,000 annually. Key accomplishments:• Increased collaboration and sharing of resources with Central IT through regular communications, interpersonnel interactions, and an emphasis on transparency, improving efficiency and compliance with university standards• Aggressively upgraded and rebuilt infrastructure to an enterprise level, dramatically improving agility and right-sizing demands with staff resources• Initiated a rebuild of our content management and administrative system to support dynamic online presence requirements• Supported introduction of business intelligence measures to school operations, improving transparency and data-based decision-making • Launched the school’s iTunesU presence, growing our repository of online materials by over 900% in less than a year • Implemented Santa Clara University’s first cloud-based file storage/collaboration service (based on Box)• Introduced a “value” focused decision-making framework and teamwork concept known as ‘the polygon.”

Stanford, Ca, Us

-Research, design, and implementation of new learning space elements at Stanford University central and residential locations. Provide leadership on these topics, working in conjunction with university departments and outside vendors to implement new technologies and ideas.

Stanford, Ca, Us

Floating project manager for orphaned and/or large-scale, cross-functional projects for Academic Computing department. Included implementation of new services and technologies for students, design of learning spaces, and development of policies and procedures governing operations.

Stanford, Ca, Us

Provided leadership on implementation of technology in support of students with disabilities via the Student Disability Resource Center, part of the Office of Accessible Education. Identified practical application of solutions that would best meet student needs, and developed infrastructure and install-based needed for deployment. Also managed our centralized accessibility lab and the production group responsible for creating accessible course materials, such as texts in Braille and electronic formats, for students.

Mba, Business

Ba, History