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Proven technology leader with over 22 years’ experience in higher education information technology. Skilled at blending strategic with tactical thinking, with 18 years of increasing managerial responsibility up to and including executive leadership. Champion for business intelligence, data-informed decision-making and for improvement of business processes, in pursuit of digitally transformative experiences and changes within an organization. Strong communicator and connector, with the ability to fluidly interact with faculty, staff, administrators, trustees, students and other community members and expertise in bringing disparate groups together to achieve common goals. Highly effective leader and communicator of and about cybersecurity initiatives. Dedicated to diversity, equity, inclusion, and accessibility that goes beyond simply recruiting to breaking down institutional barriers and recognizing implicit biases.
California Institute Of The Arts
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Vice President Of Institute Technology And Chief Technology OfficerCalifornia Institute Of The ArtsUnited States -
Educause Board MemberEducause Oct 2021 - PresentLouisville, Co, Us -
Vice President Of Institute Technology And Chief Technology OfficerCalifornia Institute Of The Arts Nov 2020 - PresentExecutive-level Information Technology leader managing a staff of 15 at a premier art institute. Supporting over 1,500 students, 300 faculty and 300 staff, CalArts IT has a wide range of responsibilities. These include infrastructure, networking, enterprise applications, project management, and help desk/user support. As CalArts is comprised of 6 distinct schools supporting different métiers, the CalArts IT team is also charged with a high degree of coordination and collaboration with technical staff in the individual schools. Annual operating budget in excess of $1M.
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Associate Vice President For Academic TechnologyCalifornia State University, Northridge Sep 2019 - Nov 2020Northridge, Ca, UsInformation Technology leader managing a staff of 30 at a large, comprehensive university. Team supports a student population of over 35,000 and more than 2,500 faculty. Responsibilities include oversight of the Faculty Technology Center which provides instructional technology support, User Support Services for general technology aid to the campus at large, Data & Analytics, which seeks to visualize and make meaningful the multitude of data at our hands, and the Universal Design Center, a group dedicated to supporting and advancing accessibility, particularly with faculty and staff. The team is also engaged with multimedia production and web communications. A member of central Information Technology leadership and part of the senior staff of the Vice President, Information Technology and Chief Information Officer. -
Chief Information OfficerMuhlenberg College Aug 2015 - Aug 2019Chief executive for all Information Technology operations at a 2200-student liberal arts institution. Direct responsibilities include strategic planning and budget management. Oversees a staff of 25 FTE, ranging from general faculty, staff and student support to media services, instructional technology, and administrative systems. Engaged with faculty on a number of topics from digital learning to pedagogy. Annual budget inclusive of capital in excess of $2M.
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Treasurer, Executive BoardAcm Siguccs Jul 2014 - Jul 2017The Executive Board is responsible for overall governance of the SIGUCCS organization, including the selection of conference sites, recruiting and retaining membership, and community relations. The Treasurer position handles all organizational budget management, coordination with conference budgets, and financial forecasting.
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Chief Information OfficerMenlo College Aug 2012 - Jul 2015Atherton, Ca, UsExecutive-level position overseeing the breadth of all IT operations and planning at a small, business-focused liberal arts institution. Managing a team of 8.5 FTE with a budget of $1.5M, the CIO role governs work on infrastructure, ERP operations, IT vendor management, contracts, daily support, and help desk. Also responsible for process improvement through business intelligence and operations training. Key accomplishments:• Enterprise reruiting tools for Admissions and Athletics to build consistent communication and reach enrollment targets. Highest enrollment and retention rates achieved in 2014-2015 academic year• Growing instructional technology program that includes classroom/learning space design and consulting with faculty that has led to improved planning and impact on learning• Complete overhaul, redesign, and replacement of wired and wireless network, to latest and fastest protocols with an emphasis on user experience and ease of connection to support growing and changing student and faculty needs• Aggressive yet thoughtful pursuit of a dramatic improvement in cybersecurity and intrusion detection• Extensive work on sourcing – from development of existing staff to identifying key partners to complete outsourcing – to achieve optimal balance of internal knowledge and effective management of systems• Work closely with a cash-flow-based budget environment that necessitates precise fiscal management • Developed operational flexibility and agility through significant redesign of virtual desktop infrastructure (VDI), upgrades to network and security to enterprise levels, and implementation of unified communications (UC) • Aided in establishing Menlo’s first online alumni directory • Started series of online newsletters and in-person “town hall” presentations to develop transparency and sense of openness to community -
TreasurerAcm Siguccs 2012 & 2013 Annual Conferences Apr 2011 - Jun 2014Volunteer position with international organization focused on higher ed and IT. Part of the Core Committee responsible for planning the Annual Conference for the Special Interest Group for University and College Computing Services (SIGUCCS). Primary responsibility is to manage budget of over $300,000 that is based on a multitude of factors that change from week to week. Additional responsibilities, as part of the core committee, are general input on design and theme of the conference.
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Assistant Dean For Law Technology And Academic ComputingSanta Clara University Oct 2007 - Jul 2012Santa Clara, Ca, UsChief strategist and manager for technology serving the Law School community. Identified emerging trends and technologies that directly benefit the school and its mission. Developed short and long-term strategic and tactical plans for the school, and sculpting a department and culture to meet those goals. Managed budget in excess of $600,000 annually. Key accomplishments:• Increased collaboration and sharing of resources with Central IT through regular communications, interpersonnel interactions, and an emphasis on transparency, improving efficiency and compliance with university standards• Aggressively upgraded and rebuilt infrastructure to an enterprise level, dramatically improving agility and right-sizing demands with staff resources• Initiated a rebuild of our content management and administrative system to support dynamic online presence requirements• Supported introduction of business intelligence measures to school operations, improving transparency and data-based decision-making • Launched the school’s iTunesU presence, growing our repository of online materials by over 900% in less than a year • Implemented Santa Clara University’s first cloud-based file storage/collaboration service (based on Box)• Introduced a “value” focused decision-making framework and teamwork concept known as ‘the polygon.” -
Educational Technology ManagerStanford University Aug 2006 - Oct 2007Stanford, Ca, Us-Research, design, and implementation of new learning space elements at Stanford University central and residential locations. Provide leadership on these topics, working in conjunction with university departments and outside vendors to implement new technologies and ideas. -
Technical Projects SpecialistStanford University Aug 2004 - Aug 2006Stanford, Ca, UsFloating project manager for orphaned and/or large-scale, cross-functional projects for Academic Computing department. Included implementation of new services and technologies for students, design of learning spaces, and development of policies and procedures governing operations. -
Technology Projects ManagerStanford University Jan 2002 - Aug 2004Stanford, Ca, UsProvided leadership on implementation of technology in support of students with disabilities via the Student Disability Resource Center, part of the Office of Accessible Education. Identified practical application of solutions that would best meet student needs, and developed infrastructure and install-based needed for deployment. Also managed our centralized accessibility lab and the production group responsible for creating accessible course materials, such as texts in Braille and electronic formats, for students.
Allan Chen Education Details
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Santa Clara UniversityBusiness -
Stanford UniversityHistory
Frequently Asked Questions about Allan Chen
What company does Allan Chen work for?
Allan Chen works for California Institute Of The Arts
What is Allan Chen's role at the current company?
Allan Chen's current role is Vice President of Institute Technology and Chief Technology Officer.
What is Allan Chen's email address?
Allan Chen's email address is ab****@****scu.edu
What is Allan Chen's direct phone number?
Allan Chen's direct phone number is +140847*****
What schools did Allan Chen attend?
Allan Chen attended Santa Clara University, Stanford University.
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