• Organized monthly employee birthday celebrations and planned cultural activities, fostering a positive and engaging workplace culture • Managed internal announcements, ensuring effective communication across channels. • Streamlined the onboarding process for new local employees by a feedback survey to address the missing training and support needs. • Conducted follow-ups with 100+ employees, ensuring timely completion of tasks and adherence to deadlines.

In my core role at the Sushi House Restaurant, I have led two restaurants to new heights, consistently delivering top-notch service and operational efficiency. My key responsibilities have included:• Leadership & Customer Service: I have directed daily operations, significantly elevating our service standards and guest experience.• Inventory Management: I have overseen the registration of suppliers and the cataloging of products, optimizing our inventory system for superior performance.• Venue Expansion: I have been at the forefront of launching a new venue, managing every aspect from the initial concept to the grand opening, ensuring the correct operation infrastructure and operational team.• Marketing Strategy: I have played a significant role in our marketing efforts, from innovating menu designs and market statistics, all aimed at driving brand engagement and attracting a wider audience.• Team Development: I have built and mentored our service teams, fostering a culture of excellence and promoting professional growth within the group.