Allan Harding, Cpa Email and Phone Number

Recruit, train, supervise and evaluate staff and ensure that departmental processes and programs are communicated to and followed by all staff.Develop and nurture strategic alliances and partnerships to support program delivery, increase participation and maximize revenue in facilities.Responsible for establishing robust and comprehensive audit procedures to ensure data integrity in IT systems. Ensures that issues are escalated to appropriate service owners and followed by a process… Show more Recruit, train, supervise and evaluate staff and ensure that departmental processes and programs are communicated to and followed by all staff.Develop and nurture strategic alliances and partnerships to support program delivery, increase participation and maximize revenue in facilities.Responsible for establishing robust and comprehensive audit procedures to ensure data integrity in IT systems. Ensures that issues are escalated to appropriate service owners and followed by a process review to ensure learnings are applied.Responsible for providing business analysis and support to the department. Assists in the development of financial and business performance indicators and undertakes comparative analysis; monitors operational performance, prepares reporting package and investigates variances.Provides analytical support on departmental projects and studies and assists the department performing operational reviews to identify gaps and opportunities and aides in formulating possible solutions.Conducts scheduled and ad hoc research, analysis and regular reporting on programs, facility rentals and other products/services offered by the departmentRepresent the department on corporate teams and projects.Respond to a variety of internal and external inquiries and complaints. Show less

I moved from the Finance department of Agricorp, back to the Claims unit during a time of transition. More than half of the management team in the unit turned over in short period of time, which created the opportunity to implement change and process improvements. In addition to leading a team of up to 15 Claims Adjudicators and Associate Claims Adjudicators in the processing of agricultural risk management claims, I worked to standardize quality reviews and reporting. Using SQL… Show more I moved from the Finance department of Agricorp, back to the Claims unit during a time of transition. More than half of the management team in the unit turned over in short period of time, which created the opportunity to implement change and process improvements. In addition to leading a team of up to 15 Claims Adjudicators and Associate Claims Adjudicators in the processing of agricultural risk management claims, I worked to standardize quality reviews and reporting. Using SQL, Microsoft Excel and VBA, I have been able to create and deliver consistent, meaningful reporting, measuring departmental metrics, tracking individual quantitative performance, and the breakdown of payments by commodity.I have worked with cross-departmental teams to develop and create new programs which further benefit our customers. I have assisted with program design, helped to create SOP's for the implementation of the program, created approval templates for benefit approvals and provided reporting for both internal and external stakeholders. I have designed and delivered training to adjudicators and provided feedback through quality reviews and coaching.In leading staff, I believe in providing the support and tools they need, but allowing them to learn and find processes and methods that work for them. As Howard Behar, past President of Starbucks succinctly stated, "The person who sweeps the floors, chooses the broom." Show less

Month-end close and reporting functions including expense allocation, accrual calculations, balance sheet reconciliations, and management reporting packages, under PSAB guidelines.Identifying and preparing budget and forecast variance analysis and explanations.Preparing quarterly budgeting/forecasting rollout to divisions.Compiling monthly metrics and scorecards to assist the Finance Manager and Controller in evaluating the business performance.Automating and improving processes… Show more Month-end close and reporting functions including expense allocation, accrual calculations, balance sheet reconciliations, and management reporting packages, under PSAB guidelines.Identifying and preparing budget and forecast variance analysis and explanations.Preparing quarterly budgeting/forecasting rollout to divisions.Compiling monthly metrics and scorecards to assist the Finance Manager and Controller in evaluating the business performance.Automating and improving processes and performance using advanced Microsoft Excel skills including arrays, pivot tables, VBA macros, and lookups. Identifying internal control gaps and providing recommendations to resolve.Using Microsoft Great Plains and FRx software.Providing ad hoc reporting/analysis and financial expertise for project work. Show less

Responsible for remittance of all trade payables as well as ensuring all Agricorp internal controls are followed.Ensure all invoices are matched to supporting documentation (order info, PO’s, packing slips, etc.) and properly authorizedCreated advanced automation for template entries using Excel macros and advanced formulas.Worked with Microsoft Dynamics GP system expert to create and implement a trade payable integration resulting in significant time savings and error avoidance… Show more Responsible for remittance of all trade payables as well as ensuring all Agricorp internal controls are followed.Ensure all invoices are matched to supporting documentation (order info, PO’s, packing slips, etc.) and properly authorizedCreated advanced automation for template entries using Excel macros and advanced formulas.Worked with Microsoft Dynamics GP system expert to create and implement a trade payable integration resulting in significant time savings and error avoidance Responsible for month and year-end accruals as well as trade payable reconciliationsCommunicate with vendors to resolve invoicing issuesTrack outstanding open purchase orders and work with department managers to ensure timely recognitionPerform stale date cheque processingWork collaboratively to ensure internal controls are adhered to as well as implement new controls as needed Show less

Responsible for evaluating benefit, payment and settlements according to contract terms for the most complex, unique, high-value and large loss claims. Led a team of adjudicators in the administration of government risk management programs.Acted as a subject matter expert by providing support and guidance to the claims team when dealing with complex or escalated files.Analysed financial statements, tax submissions, account reconciliations and accrual to cash conversions to ensure… Show more Responsible for evaluating benefit, payment and settlements according to contract terms for the most complex, unique, high-value and large loss claims. Led a team of adjudicators in the administration of government risk management programs.Acted as a subject matter expert by providing support and guidance to the claims team when dealing with complex or escalated files.Analysed financial statements, tax submissions, account reconciliations and accrual to cash conversions to ensure the integrity of the program data.Worked with accountants, agents, farmers, auditors, underwriters and adjusters to effectively process client files.Performed desk audits to ensure program compliance.Worked with project teams on the development and modification of program and system processes.Prepared government funding forecasts for future program benefits.Performed quality checks and approvals for team members and acted as a backup for the team lead.Provided training and acted as a mentor for new employees.Performed variance analysis on year-to-year expenses and revenues of applicants and investigated causes for outliers.Created user templates using advanced Microsoft Excel skills Show less

Responsible for reviewing, verifying and approving claims for a number of Agricorp's risk management products. Responsibilities included reviewing files for completeness, researching discrepancies, and calculating program benefits according to Agricorp's contractual obligations. Analyzed applicant income and expenses, payables and receivables,and inventories and prepaids, and compared them to industry metrics and historical averages to ensure reasonableness. Converted cash reporting to… Show more Responsible for reviewing, verifying and approving claims for a number of Agricorp's risk management products. Responsibilities included reviewing files for completeness, researching discrepancies, and calculating program benefits according to Agricorp's contractual obligations. Analyzed applicant income and expenses, payables and receivables,and inventories and prepaids, and compared them to industry metrics and historical averages to ensure reasonableness. Converted cash reporting to accrual when necessary. Show less

Worked independently to analyze and correct customer network WAN and LAN issues.Acted on behalf of management in enforcing escalation and notification policies.Created and delivered ad-hoc reports to provide daily management updates.Successfully cross-trained Service Desk analysts, assisting them in progressing their career to the next level.Ensured departmental mean-time-to-repair and other metrics were met.Recognized for providing excellent customer service.

Performed acceptance testing for Lucent Anymedia DLC shelvesSupport the voice operations of a carrier-class voice network.Act as the Network Management Centre main point-of-contact for technical support issues. Verification and testing of network circuits using Hekemian test tools, SS7 and ISDN D-Channel signaling analyzers, and Alcatel and Titan DACS.Comprehensive troubleshooting and remote maintenance of Nortel DMS and Lucent 5ESS voice switches.

Thorough testing and troubleshooting of customer voice circuits, including local phone lines, ISDN PRI's, DAL's, long distance, toll free and T1's.Managed trouble tickets from issuance to resolution.Co-ordinated test procedures with Network Management Centre, local incumbent telcos, and customer interconnects.

At Empowered Networks, my primary role was to deliver and support the full suite of network data synchronization equipment we sold. In this role, I would travel internationally to provide global central office installations of network synchronization equipment, and then provide follow-up support, including troubleshooting, part replacement and training.I designed and developed customer technical specification documents, detailing the complete scope of work for international equipment… Show more At Empowered Networks, my primary role was to deliver and support the full suite of network data synchronization equipment we sold. In this role, I would travel internationally to provide global central office installations of network synchronization equipment, and then provide follow-up support, including troubleshooting, part replacement and training.I designed and developed customer technical specification documents, detailing the complete scope of work for international equipment installations, and coordinated project specifics including work visas, permits, equipment purchases, and site access.I created and delivered customer training, and used feedback and adult learning principles, to adjust the delivery, ensuring a better experience for our customers. Show less

Provided comprehensive maintenance of central office equipment, including Nortel DMS switches, Access Nodes and Tranport Node equipment, Cisco ONS 15454's, and UE9000's.Provisioned DS3, DS1, DS0, ISDN, RDT's, DTC's, SMA2's, trunk groups, etc.Performed circuit testing using T-Berd and Fireberd test equipment.Performed circuit performance variance analysis to isolate and troubleshoot issues proactively.

My time at Bell Canada began with matching paperwork together. As I proved myself able and willing to take on more, I was promoted to be a Centrex DMS provisioner, and then selected to be the prime contact for large customers. I provisioned move, add, change and delete orders for large Centrex-class phone customers on Nortel DMS witches. I co-ordinated cutovers for large migrations, including government and bank customers, and also provided training for new staff on the DMS… Show more My time at Bell Canada began with matching paperwork together. As I proved myself able and willing to take on more, I was promoted to be a Centrex DMS provisioner, and then selected to be the prime contact for large customers. I provisioned move, add, change and delete orders for large Centrex-class phone customers on Nortel DMS witches. I co-ordinated cutovers for large migrations, including government and bank customers, and also provided training for new staff on the DMS provisioning system.Using Excel skills I was able to create new quality-control, verification checklists, which were adopted across the unit. Show less