 Established a successful residential carpentry business and develop a positive reputation with clients for quality workmanship, excellence in customer service and on-time project completion  Worked in collaboration with clients to develop a brief and project guideline including establishing time frames, budgets and creative vision  Demonstrated high level time management and leadership skills to successfully manage a busy workload including coordinating other tradespeople and ensure projects are completed in line with client expectations  Attended to all administration and basic account functions in relation to running a small business including providing client quotes, pricing work, scheduling material delivery, invoicing, emails and all other business communication  Worked directly from Architectural and Engineering drawings to ensure accuracy and attention to detail  Maintained positive client relationships resulting in customer loyalty and a strong referral based business to successfully

Sole trader) In 2004 I registered as a sole trader, as I was responsible for my own work this opening me up to many building codes and regulations, as well as OHS requirements. Being self-employed also exposed me to legislation including taxation laws and insurance liabilities and due to dealing directly with clients gained a lot of experience in customer service.Key achievementsEnhanced my knowledge of building codes and regulations.Became responsible for my own OHS training.Learned taxation laws and insurance liabilities.

After completing my HND, I started work as a shop fitting carpenter, this role saw me working all over Scotland and in Europe, contracted mainly to bar and restaurant fit outs.