Allan Lefebvre Email & Phone Number

Halifax, Nova Scotia, Canada

Halifax, Nova Scotia, Canada

I facilitate the day-to-day running of the business, including financing, managing independent contractors and internal resources, and working to grow the business through relationship building.I work closely with businesses directly as well as other marketing agencies to assist them in all aspects of their overall online entity, including:Project.

Halifax, Nova Scotia, Canada

Worked to establish new protocols, processes, documents, and timelines for the Advanced Custom Website (ACW) and Custom Website Design (CDH) modifications program. Participated in leadership meetings and think tanks to come up with solutions to problems and ongoing support for the team and customers.Created and facilitated the analytical data for the team.

Halifax, Canada Area

I was the primary contact for small, medium, and large agencies reselling and re-branding Web.com’s products and services, assuming responsibility for partner growth, support, and satisfaction for assigned agencies.Consulted with agencies to determine the appropriate program for each agency client that will require a provided service and assist with.

Halifax, Canada Area

Worked to establish new protocols, processes, documents, and timelines for the Advanced Custom Website (ACW) programs. Participated in leadership meetings and think tanks to come up with solutions to problems and ongoing support for the team and customers.Handled client escalations from custom team members as needed. I also assisted in coaching team.

Halifax, Nova Scotia, Canada

With an average portfolio of 30+ accounts, I worked with clients of various skill levels to develop a custom website that met their personal or corporate vision while coordinating with a team of writers, designers, developers, and quality assurance analysts to design and build the website.When needed, trained clients on various aspects of their site.

Halifax, Nova Scotia, Canada

Team Lead:Worked closely with the leadership team to establish new protocols, processes, documents and timelines for the Advanced Custom Website (ACW) programs. Participated in leadership meetings and think tanks to come up with solutions to problems and ongoing support for the team and customers.Handled client escalations from custom team members. Also.

Halifax, Nova Scotia, Canada

Managed, coordinated and set the pace with multiple groups, including Graphic Designers, Copy Writers, Developers and Quality Assurance Analysts, within our business and external resources to deliver premium quality Law Firm websites.Communicated status updates and ensuring the team and clients were all current on the process of the project at all times.

Halifax, Nova Scotia, Canada

Project Manager:Worked with clients of a variety of skill levels to develop a custom website that meets their personal or corporate vision while coordinating with a team of designers and developers to design and build the website.Trained clients on various aspects of their site when needed depending on the features their site hadPerform functional QA.

Halifax, Nova Scotia, Canada

Proactively recruited for both existing job openings as well as maintaining a steady candidate flow in anticipation of future business by conducting screening interviews; determining qualifications and presented candidates to account management, client hiring representatives or client hiring managers.Established and implemented focused recruiting plans by.

Ontario, Canada

Responsible for the collection of Accounts Receivables for 6 branches as well as working with the Managers in contacting their accounts to ensure proper collection for future months.Responsible for training 13 employees on the new Enterprise Database in preparation for launch in April 2008.Responsible for the motivation and well being of all employees.

Oakville, Ontario, Canada

Launched a series of service-centre marketing programs to increase market penetration and increase overall exposure. Closed 2007 Fiscal year at 115% of referral goal.Developed and implemented a strategic target marketing schedule to secure Corporate and Dealership partnerships and increase overall fleet and revenue. Closed 2007 Fiscal year at 140% of.

Oakville, Ontario, Canada

Actively managed the daily routines of running a branch including everything from sales and marketing and customer service to operations and finance.Assisted the branch manager in training new employees and bringing in new business from local businesses, car dealerships and body shops, as well as retail renters.

Toronto, Ontario

Actively participated in the daily routines of running a branch including everything from sales and marketing and customer service to operations and finance. Progressed into a "Best of the Best" program for 3-months to enhance the management skills and polish the skills to run a branch at all levels.

Milton, Ontario, Canada

Managed the day to day activities of the customer care and technical support teams including resource scheduling, ensure appropriate phone support coverage through balancing hours of operation within a call center environment for both Business and Residential departments on a National Level using a software program called Blue Pumpkin.Maximized team growth.

Milton, Ontario, Canada

Managed the day to day activities for a team of 10-12 technical support representatives to ensure appropriate phone support along with regular coaching and training.

Etobicoke, Ontario, Canada

Managed the day to day activities for a team of 10-12 customer service representatives to ensure appropriate phone support along with regular coaching and training.

Etobicoke, Ontario, Canada

Provided phone and email support for internet and tv subscribers to promote the company and its services and ensure that clients needs were met.

Assisted clients with their cellular phone issues and repairing minor items when applicable.