Grant writing and DEI consulting

Consultant in IT Project Management, Governance, Business Process, Strategy, and Mission, Social Entrepreneurship . Working, also, with non-profit and charitable organizations to creatively use IT to address organizational efficiencies. Also experienced grant writer. Currently available for additional contracts for all levels of business from SMB to global enterprises.

Facilitates growth in maturity of governance processes, including Incident, Problem and Change Management. Engages globally dispersed virtual teams across a number of Information Technology disciplines at various levels throughout the organization, senior management, and internal business partners Liaises with IT management in order to establish and maximize allocation of resources, projected costs and time frames for project completion. Assists with development and continuous improvement of Project Management templates and tools and other PMO initiatives.

Manage direct resourcesManage Stakeholder relationships - Development Team, Customer Companies, VendorsOwn Remedy 8.1 ARS Foundation Data in Dev, thru QA & UAT to Go Livea. Get data loadedb. Analyze data for consistency, completeness, compliance with customer / vendor expectationc. Manage data change requestsd. Resolve queriese. Manage all Foundation Data questions

Proactively drove, using project management methodology, benchmark activity with embedded IT service groups across the six major business segments and IT organizations of Chevron, gather data, assess data for quality and internal consistency, and comparing it though an independent vendor with eight other major oil and gas companies.Planed, lead and managed new benchmark initiatives such as a deep dive on Oil Trading and High Performance Computing. Advanced the ongoing benchmark data collection and analysis through project to extend current data capability to produce trending reports and charts. Developed presentations to communicate findings and elicit the required actions to address the issue. Represented Chevron in IT benchmarking matters with vendors who provided benchmarking services to Chevron. Assisted in the development of benchmark strategy and organizational capability.

Created new ITIL Service Management Processes governing the State of Texas Data Centers for the Texas Department of Information Resources Provided leadership for defining, documenting, and training of staff on the Service Management Processes within the State of Texas Department of Information Resources (DIR). Interacting with all levels of management and diverse functional roles to translate abstract thoughts and ideas into effective and usable process solutions. Used workshops, information gathering sessions, gap analysis, peer reviews, and User Acceptance Training, and Sign Off Check Lists to lead collaboration between the Service Management Group, Tools Development Team, Service Component Providers (SCP’s) and DIR and its customers to develop new and updated processes on BMC Remedy 7.6. Collaborating with tools developers, we enforced process compliance thru mandatory field requirements, as part of a proactive preparation for continuous service improvement. Provided coaching, guidance and leadership in portal content creation, including the Service Management Manual (SMM) documents, Web Based Training and Simulations, and Reports

http://www.pica.army.mil/JML/Transformed unsatisfactory performance of the US Army’s Joint Munitions Command Enterprise Command Center from under the 50% level of acceptable performance level to averaging at 95 % acceptability in 4 months.Identified culture changes needed to transform underperforming Command Center part of the Logistics Modernization Program, a deployment of SAP that manages the full life cycle of munitions. The project included government relationship management, personnel assessment and performance remediation, process evaluation and improvement, metric analysis and development, inter-team relationship management and, contractor evaluation and relationship management. Primarily employing use of the Tabrizi Rapid Transformation processes

Developed automated metrics reporting. One of the reports assisted his new organization in reducing from the largest backlog of work in HP IT, to one of the smallest within two months. Transitioned 4000+ Configuration Items seamlessly into new organization. Also tranisioned Incident, Problem and Change Processes. Engaged in preparatory work for transition into the new HP Service Management tool. Exercised expertise in the use of Business Intelligence, Data Mining, Management of Change, Utilized Agile Project Management and developing process change for efficiency gains.

Responsibilities are to: define and improve ITSM process implementation for SAP Basis team globally; exercise excellent knowledge on incident, change, problem and configuration mgmt processes; analyzes all tickets logged to SAP Basis team, and identifies continual areas of improvements in process and efficiency; works with all the team members to track and ensure timely ownership thru to resolution of all work requests; displays strong soft skills including customer handling skills and strong process mgmt skills; analyze and prepares detailed project management plans using Black Belt, Six Sigma and Agile techniques, developed with standard PMP processes executed with precision to completion. Role has visibility thru to CIO level. Executed multiple projects in support of the absorption of the EDS SAP Basis support environment while keeping staffing at current levels thru finding efficiencies in work effort and thru proactive projects which reduced volume of work. Projects include production of automated scripts which; stopped and restarted SAP including failovers across metropolitan distanced clusters in replicated data centers; creating process efficiencies in creation and management enterprise UNIX and Windows/SAP Sprint enterprise printers; currently planning a more robust implementation of SAP Solution Manager for improvements in Monitoring, event suppression, and root cause analysis.

Awarded HP Technology Services Americas Most Valuable Player Award & Americas Teamwork Excellence Award for work done in setting up a regional command and support center in Kuala Lumpur.Presales Pricing as Competency Tower Lead; Transition & transform customer incident and problem management on ITIL basis into our Regional Managment Centers and our Global Delivery CentersResponsibilities included: Project status reporting & tracking; Costs & ROI reporting & tracking; Funnel Management including complete awareness & reporting on all potential deals; Linkage to GDO Bid & Engagement ensuring that RMC standards and requirements are implemented at beginning of deal architecture including participation in the Engagement Counsel the Delivery Readiness Assessment meetings; Scope, Assess, Plan and Transition for RMC both global and regional centers for new Deployments and additions via Change Request, Consolidating work to a centralized location, Transformations implementing the GD RMC organizational model within all sub regions, and finally Ramp-down and services transfer; Off-Shore Program Operational Management Planning including aligning Off-Shore initiatives with GD models, Scoping , Assessing, Implementation, facilitate Knowledge transfer, Actively participate in Staffing, resume review approval process for hiring, provision of build images or software requirements for Infrastructure setup, Execution, And Production sign off to operations: and finally turnover to On-going Operational Management, insuring GDC delivers as designed for regional based customers, via kpi reporting and quality.

Provide in-depth Project Management expertise to HP sales account teams, partners, and the Houston Factory to develop a solution for every customer. From simple projects like server rollouts, right up to the highly complex design, scoping and integration and implementation of complex solutions. Provide leadership of strategic accounts, working at highest level with customers and managing large projects. Responsibilities included management and accountability of cost recovery or revenue recognition of any given project; this includes proper management of available people, process, and equipment. My customers included: Microsoft, DreamWorks, Lucent, Gartner, Merrill Lynch, etc.

Responsible for transitioning IT infrastructure support and call center support into and out of world class data center. Transitions completed with high levels of customer satisfaction, ahead of schedule and under budget. Successfully managed multiple asynchronous projects of varying scale in scope. Responsible for delivering to specification: telephony, hardware infrastructure, software tools, documentation, training, monitoring, change management, problem management, metrics, process and progress analysis. Projects worked on were national, international and global in scale.

Responsible for transitioning IT infrastructure support and call center support into and out of world class data center. Transitions completed with high levels of customer satisfaction, ahead of schedule and under budget. Successfully managed multiple asynchronous projects of varying scale in scope. Responsible for delivering to specification: telephony, hardware infrastructure, software tools, documentation, training, monitoring, change management, problem management, metrics, process and progress analysis. Projects worked on were national, international and global in scale.