Allan Robert Reyes Email & Phone Number

Manila, National Capital Region, Philippines

• Created copywriting, graphic, and video content using various tools for the company's social media platforms.• Developed strategies for marketing campaigns and managed the company's social media profiles.• Conducted market research to collect and interpret product data for revising marketing strategies.• Spearheaded in designing product concepts and revisions, and helped in planning product launches.• Provided administrative assistance to all departments including email, communications, and research among others.

• Handled client onboarding and offboarding with the AI Companion System.• Customized and adjusted routines, schedules, and flow of the AI Companion System to the client's needs.• Aligned client timezone differences and schedules with daily routines of the AI Companion System.• Identified data that are not learned automatically by the AI Companion System and subsequently classified depending on the data type.

Metro Manila, National Capital Region, Philippines

• Communicated with clients in order to identify their travel needs and finalize their bookings.• Cooperated with partner agencies and partner establishments in order to align and verify information, navigate through standard procedures, and assist in granting client requests.• Managed issues, reports, and additional requests from clients from their bookings.• Documented all activities by creating case reports for each action in order to monitor the status of bookings.