Allan Tan Email & Phone Number

Federal Territory Of Kuala Lumpur, Malaysia

FintechCrypto

ROLE: SFDC BA - starting August 2023 (Singapore Telco)https://trailblazer.me/id/allantjoROLE: PMO / Senior Business Analyst (Before August 2023)

Federal Territory Of Kuala Lumpur, Malaysia

ROLE: IT Business Analysts (Telco)• Capture requirements from business for the technical team• Drill down and understand the impact of each requirements across the applications• Prepare requirements document, design document and impact analysis• Participate in transitioning the requirements and use cases to the developers to assist developers to have a good understanding of the requirements.• Serve as a liaison between the developers and the business users. • Ensure… Show more ROLE: IT Business Analysts (Telco)• Capture requirements from business for the technical team• Drill down and understand the impact of each requirements across the applications• Prepare requirements document, design document and impact analysis• Participate in transitioning the requirements and use cases to the developers to assist developers to have a good understanding of the requirements.• Serve as a liaison between the developers and the business users. • Ensure functional solutions for front end ecosystems are agreed and accepted by business users• Analyse an organization and design its processes and systems, assessing the business model and its integration with technology.• Assess current state, identify customer requirements.• Define the future state and/or business solution.• Research, gather and synthesize information. Show less

Kuala Lumpur, Malaysia

• Recommend risk management strategies that fit clients' personal risk profiles. • Track insurance claims to ensure client and company satisfaction. • Respond to clients’ insurance-related questions and issues. • Complete administrative tasks including maintaining records and handling policy renewals. • Describe the advantages and disadvantages of different policies to promote the sale of insurance plans.

Cheras (Kuala Lumpur), Federal Territory Of Kuala Lumpur, Malaysia

• Provide correct and accurate information on the University/programmes. • Advise enquirers on possible programmes and career pathway. • Assist enquirers on the admission procedures. • Advise enquirers on the visa processing procedures. • Plan and propose marketing activities together with supervisor. • Identify and propose new marketing opportunities. • Manage and service the Student Recruitment Agents. • Guide the agents on the admission and visa processing… Show more • Provide correct and accurate information on the University/programmes. • Advise enquirers on possible programmes and career pathway. • Assist enquirers on the admission procedures. • Advise enquirers on the visa processing procedures. • Plan and propose marketing activities together with supervisor. • Identify and propose new marketing opportunities. • Manage and service the Student Recruitment Agents. • Guide the agents on the admission and visa processing procedures. Show less

Damansara Uptown

• SDLC• Plan and implement human capital management system for end-users.• Provide training to end-users• Provide support to end-users in troubleshooting technical problems and functional issues.• Handle any other projects or duties as delegated by the Management

Bukit Jalil, Kuala Lumpur

• Check and troubleshoot devices for all classrooms and computer labs.• Developed technical skills such as crimping category 5 and category 6 Local Area Network cable, basic projector, printer, and public address system troubleshooting, computer hardware and software troubleshooting, setting up modem and router and setting up computer labs with a team.• Assist students, lecturers and staffs with technical issues.• Developed effective communication skills in working environment.•… Show more • Check and troubleshoot devices for all classrooms and computer labs.• Developed technical skills such as crimping category 5 and category 6 Local Area Network cable, basic projector, printer, and public address system troubleshooting, computer hardware and software troubleshooting, setting up modem and router and setting up computer labs with a team.• Assist students, lecturers and staffs with technical issues.• Developed effective communication skills in working environment.• Oversee the daily performance of computer systems.• Answer user enquiries regarding computer software and hardware operation to resolves problem.• Enter commands and observe system functioning to verify correct operations and detect errors.• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.• Develop training materials and procedures, or train users in the proper use of hardware or software.• Refer major hardware or software problems or defective products to vendors or technicians for service. Show less

Master Of Business Administration (Mba), Business Administration And Management

Bachelor’S (Hons) Degree, Information Technology Specialism In Business Information System

Activities and Societies: 1. Student Activities and Representative Council known as Student ARC. 2. Technical Assistant Team.