Matthew Allard Email & Phone Number

London, Gb

Redondo Beach, Ca, Us

Los Angeles, California, Us

Acquired by Radius Networks

Los Angeles, California, Us

We help 2,000+ hotels provide a world-class guest experience through turnkey digital solutions. Clients: Best Western Hotels, Radisson Hotels, Caesars Entertainment, Rosewood Hotels, Club Quarters, & many more. We serve 2+ million hotel guests in 120+ countries and 50+ languages each month. Average Net Promoter Score increase: 12 points. Our pioneering interactive applications give guests full control from one interface, boosting customer satisfaction and increasing revenue for our clients. Better guest experience = more customer loyalty = more revenue. “Runtriz has proven itself as the global leader in providing a scalable, flexible enterprise solution that is customizable and easy to manage at the local property level whether in Asia, Europe or the Americas. Most importantly, the Runtriz team’s deployment and service model is second to none.” – VP Global Branding & Innovation, Radisson RED“Runtriz is bringing Best Western Hotels and Resorts into the future. Our property has already seen a 15 point increase in our NPS and an enthusiastic response from our guests that all requests can simply be sent from the tips of their fingers, or by a quick chat with Alexa...we wholeheartedly recommend this product to everyone!” – Assistant General Manager, Best WesternImagine if one company took care of bookings, guest services, ordering, events, created a branded mobile app for your hotel, and knocked it all out of the park. That’s Runtriz.

Beverly Hills, California, Us

In-house web & CRM developer for one of the largest players in the hospitality industry. Built a CRM to track customer spend across different properties, helping staff create better guest experiences and improve customer satisfaction.If you ordered a Sidecar at dinner and were headed to a club, our system made sure your next Sidecar was on the table before you got there. This allowed us to implement data tracking and technology before anyone else in hospitality was doing it.

Us

Developer for a company that pioneered online data backup before anyone knew what “the cloud” was. Helped create the front-end interface for cross-platform, drag & drop file upload. Standard now, but revolutionary for its time.