Alla Strader, Mba, Pmp, Csm Email & Phone Number

Washington D.C. Metro Area

Vienna, Va

Program Management Responsibilities:• Lead and direct high priority projects. Participate in proposal process and proposal strategy; create storyboards using win themes; work with the proposal team.• Perform continues software implementation improvement process. Introduction of improved processes resulted in software defect reduction from 60 to 15 percent over the course of two year. • Train team members to follow improved processes; create software artifact templates, introduce, enforce and perform internal audit of improved software development techniques.• Conduct regular meetings with executives documenting status of project including technical and schedule issues.• Coach and mentor new project managers and/or contractors on established PM processes.• Identified and documented internal software implementation processes in preparation for ISO 9001 certification.Project Management Responsibilities:• Project life cycle management across all the CDLS phases (initiation, planning, requirements analysis, implementation, testing, deployment and maintenance). • Project and release management. Made recommendations for strategies and initiatives to improve financial performance as well as reviewed and assessed the impact of changes. • Worked with development team and IT security specialists to eliminate and prevent security vulnerabilities (SQL injection, Cross Site Scripting (XSS), Remote code execution)• Develop and manage project schedule based and ensuring the project is delivered on time and within the budget; assign resources to the project and monitor timely delivery of project artifacts. • Interact with both government users and the client to define and validate project business scope and vision. Work with the Task Order manager to define upcoming release scope and advice on implementation timelines. • Risk analysis and management.

• Conducted requirements gathering and prioritization sessions; decomposed high-level business and user requirements into functional requirements.• Conducted JAD sessions involving user community to identify, analyze and formalize requirements.• Prepared Process Flow, Activity diagrams, Data Flow and Sequence diagrams using MS Visio. • Gathered and documented business requirements for customer application processing system through interviews, surveys, and observing from account managers and UI (User Interface) of the existing system. • Identified gaps in business requirements and provided best practice solution recommendations for strategies and initiatives to improve financial performance. • Utilized SQL queries for data analysis and reports validation.• Assisted with Test Cases and developed strategies with Quality Assurance group to implement them.• Developed user acceptance testing (UAT) strategy and guided users during UAT.

• Proactively identified application enhancements, system and performance issues and work to identify strategies and track improvement. • Performed Data analysis and Data validation by querying the database using SQL.• Validated functional requirements and provided advice on enhancements and modifications. Participated in JAD sessions.• Participated in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly.• Created and maintained client and operational documentation and standard operating procedures (SOPs) to ensure quality and turnaround commitments are met.• Worked with clients to support day-to-day operations, including medical and pharmacy claims processing, eligibility processing, group setup/configuration and reporting to meet organizational and client objectives. • Understood service level agreements (SLAs), service level performance guarantees and the operational impact to those guarantees. • Monitored routine file exchanges and data loads (batch and real time), took corrective action when processes fail. Configured new products and groups for CDHP groups based on client specifications.• Documented, tracked, and followed-up on open client issues. Researched, analyzed, and resolved issues within established client service levels. Conducted periodic vendor meetings to communicate status and resolution of issues. Performed root cause failure analysis to identify application defects and develop plan for issue resolution.• Served as product Subject Matter Expert to client and internal operations.• Conducted UAT, efficiently responded to client inquiries and resolved discrepancies.

• Worked as a Master Patient Index coordinator providing comprehensive support to client organization’s efforts in resolving costly patient identity errors, achieving a clean MPI database and improving risk management.• Conducted meetings with clients to specify needs of the business and offer better healthcare information Technology solutions.• Created analytical reports on System MPI Integrity to monitor and control project activities.• Assist Project Manager to hire, train, monitor, and manage staff for all defined project activities.• Perform Quality Assurance checks on Master Patient Index data against Medical Records Number (MRN). • Perform productivity and quality monitoring of project-based employee activity.• Update of patient demographic and radiology data elements required for inpatient and outpatient records using IDX Care cast (Patient financial data management software), Smart Merge(data management software).

Master Of Business Administration (Mba), Project Management

Master'S Degree, Computer Science