Allen Cann
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Allen Cann Email & Phone Number

Desktop Support Technician at Bell Techlogix, Inc.
Location: Melrose, Massachusetts, United States 4 work roles
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✓ Verified July 2026 2 data sources Profile completeness 71%

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Current company
Role
Desktop Support Technician
Location
Melrose, Massachusetts, United States
Company size

Who is Allen Cann? Overview

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Quick answer

Allen Cann is listed as Desktop Support Technician at Bell Techlogix, Inc., a with 564 employees, based in Melrose, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for Allen Cann.

Allen Cann previously worked as Network Administrator at Sōtiris Information Strategies and Desktop Support Specialist at Boston Helpdesk.

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Email format at Bell Techlogix, Inc.

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Bell Techlogix, Inc.

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Profile bio

About Allen Cann

• Telephone support to all clients• Remote access to client networks for online problem resolution• Site visits to client offices for problem resolution• Make recommendations to clients regarding equipment upgrades and purchases• Update ticket database to enter time and narrative for actions taken• Assist with monitoring of open tickets in call tracking database• Assist with dispatch of field engineers• Setup and configure new users and workstations• Communication with clients to determine and resolve issues• Communication with clients for follow up on issue resolution• Work with Procurement to secure products needed for clients• Assist API / Veelo employees with computer questions/problems• Primary after-hours contact to receive calls from answering service,contact client and take appropriate action• Assist as needed with installation / upgrade projects• Handle after-hours site visits (home offices and/or tasks that can’t be completed during business hours)• Setup and configure new users for Office365• Monitoring of client environments. Fix alerts that have generated. Running of reports for various monitoring events or inventory information request.• Hands on knowledge of Solarwinds monitoring software and Microsoft SCCM

Current workplace

Allen Cann's current company

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Bell Techlogix, Inc.
Bell Techlogix, Inc.
Desktop Support Technician
Melrose, MA, US
Employees
564
AeroLeads page
4 roles

Allen Cann work experience

A career timeline built from the work history available for this profile.

Desktop Support Specialist

Current

South Boston

Boston Helpdesk7/31/17 – PresentHelpdesk Dispatcher, Network engineer, Network Monitor: Responsible for but not limited to the following tasks:• Telephone support to all clients• Remote access to client networks for online problem resolution• Site visits to client offices for problem resolution• Update ticket database to enter time and narrative for actions taken• Assist with monitoring of open tickets in call tracking database• Assist with dispatch of field engineers• Communication with clients to determine and resolve issues• Assist as needed with installation / upgrade projects• Handle after-hours site visits (home offices and/or tasks that can’t be completed during business hours)• Setup and configure new users for Office365• Monitoring of client environments. .

Aug 2017 - Present

Network Administrator

Current

United States

• Telephone support to all clients• Remote access to client networks for online problem resolution• Site visits to client offices for problem resolution• Make recommendations to clients regarding equipment upgrades and purchases• Update ticket database to enter time and narrative for actions taken• Assist with monitoring of open tickets in call tracking database• Assist with dispatch of field engineers• Setup and configure new users and workstations• Communication with clients to determine and resolve issues• Communication with clients for follow up on issue resolution• Work with Procurement to secure products needed for clients• Assist API / Veelo employees with computer questions/problems• Primary after-hours contact to receive calls from answering service,contact client and take appropriate action• Assist as needed with installation / upgrade projects• Handle after-hours site visits (home offices and/or tasks that can’t be completed during business hours)• Setup and configure new users for Office365• Monitoring of client environments. Fix alerts that have generated. Running of reports for various monitoring events or inventory information request.• Hands on knowledge of Solarwinds monitoring software and Microsoft SCCM

May 2004 - Present
Team & coworkers

Colleagues at Bell Techlogix, Inc.

Other employees you can reach at belltechlogix.com. View company contacts for 564 employees →

FAQ

Frequently asked questions about Allen Cann

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What company does Allen Cann work for?

Allen Cann works for Bell Techlogix, Inc..

What is Allen Cann's role at Bell Techlogix, Inc.?

Allen Cann is listed as Desktop Support Technician at Bell Techlogix, Inc..

Where is Allen Cann based?

Allen Cann is based in Melrose, Massachusetts, United States while working with Bell Techlogix, Inc..

What companies has Allen Cann worked for?

Allen Cann has worked for Bell Techlogix, Inc., Sōtiris Information Strategies, Boston Helpdesk, and Concerto Cloud Services.

Who are Allen Cann's colleagues at Bell Techlogix, Inc.?

Allen Cann's colleagues at Bell Techlogix, Inc. include Joe Nicholson, Allen Harmon, Frank Hamiter, Nanette Huber, and Eric Kiser.

How can I contact Allen Cann?

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