Allen Cann Email & Phone Number
Who is Allen Cann? Overview
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Allen Cann is listed as Desktop Support Technician at Bell Techlogix, Inc., a with 564 employees, based in Melrose, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for Allen Cann.
Allen Cann previously worked as Network Administrator at Sōtiris Information Strategies and Desktop Support Specialist at Boston Helpdesk.
Email format at Bell Techlogix, Inc.
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About Allen Cann
• Telephone support to all clients• Remote access to client networks for online problem resolution• Site visits to client offices for problem resolution• Make recommendations to clients regarding equipment upgrades and purchases• Update ticket database to enter time and narrative for actions taken• Assist with monitoring of open tickets in call tracking database• Assist with dispatch of field engineers• Setup and configure new users and workstations• Communication with clients to determine and resolve issues• Communication with clients for follow up on issue resolution• Work with Procurement to secure products needed for clients• Assist API / Veelo employees with computer questions/problems• Primary after-hours contact to receive calls from answering service,contact client and take appropriate action• Assist as needed with installation / upgrade projects• Handle after-hours site visits (home offices and/or tasks that can’t be completed during business hours)• Setup and configure new users for Office365• Monitoring of client environments. Fix alerts that have generated. Running of reports for various monitoring events or inventory information request.• Hands on knowledge of Solarwinds monitoring software and Microsoft SCCM
Allen Cann's current company
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Allen Cann work experience
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Network Administrator
Current
Desktop Support Specialist
CurrentBoston Helpdesk7/31/17 – PresentHelpdesk Dispatcher, Network engineer, Network Monitor: Responsible for but not limited to the following tasks:• Telephone support to all clients• Remote access to client networks for online problem resolution• Site visits to client offices for problem resolution• Update ticket database to enter time and narrative for actions taken• Assist with monitoring of open tickets in call tracking database• Assist with dispatch of field engineers• Communication with clients to determine and resolve issues• Assist as needed with installation / upgrade projects• Handle after-hours site visits (home offices and/or tasks that can’t be completed during business hours)• Setup and configure new users for Office365• Monitoring of client environments. .
Network Administrator
Current• Telephone support to all clients• Remote access to client networks for online problem resolution• Site visits to client offices for problem resolution• Make recommendations to clients regarding equipment upgrades and purchases• Update ticket database to enter time and narrative for actions taken• Assist with monitoring of open tickets in call tracking database• Assist with dispatch of field engineers• Setup and configure new users and workstations• Communication with clients to determine and resolve issues• Communication with clients for follow up on issue resolution• Work with Procurement to secure products needed for clients• Assist API / Veelo employees with computer questions/problems• Primary after-hours contact to receive calls from answering service,contact client and take appropriate action• Assist as needed with installation / upgrade projects• Handle after-hours site visits (home offices and/or tasks that can’t be completed during business hours)• Setup and configure new users for Office365• Monitoring of client environments. Fix alerts that have generated. Running of reports for various monitoring events or inventory information request.• Hands on knowledge of Solarwinds monitoring software and Microsoft SCCM
Colleagues at Bell Techlogix, Inc.
Other employees you can reach at belltechlogix.com. View company contacts for 564 employees →
Joe Nicholson
Colleague at Bell Techlogix, Inc.Whiteland, Indiana, United States
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Allen Harmon
Colleague at Bell Techlogix, Inc.Washington Dc-Baltimore Area, United States
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Frank Hamiter
Colleague at Bell Techlogix, Inc.Plainfield, Indiana, United States
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Nanette Huber
Colleague at Bell Techlogix, Inc.Indianapolis, Indiana, United States
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Eric Kiser
Colleague at Bell Techlogix, Inc.Virginia Beach, Virginia, United States
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Olawale Awoola
Colleague at Bell Techlogix, Inc.Indianapolis, Indiana, United States
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Elizabeth Onakoya
Colleague at Bell Techlogix, Inc.Indianapolis, Indiana, United States
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Kathleen Chilcote
Colleague at Bell Techlogix, Inc.Mechanicsville, Virginia, United States
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WB
Wellington Bolanos
Colleague at Bell Techlogix, Inc.Bowie, Maryland, United States
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AH
Adam Hummel
Colleague at Bell Techlogix, Inc.Greater Hartford, United States
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Frequently asked questions about Allen Cann
Quick answers generated from the profile data available on this page.
What company does Allen Cann work for?
Allen Cann works for Bell Techlogix, Inc..
What is Allen Cann's role at Bell Techlogix, Inc.?
Allen Cann is listed as Desktop Support Technician at Bell Techlogix, Inc..
Where is Allen Cann based?
Allen Cann is based in Melrose, Massachusetts, United States while working with Bell Techlogix, Inc..
What companies has Allen Cann worked for?
Allen Cann has worked for Bell Techlogix, Inc., Sōtiris Information Strategies, Boston Helpdesk, and Concerto Cloud Services.
Who are Allen Cann's colleagues at Bell Techlogix, Inc.?
Allen Cann's colleagues at Bell Techlogix, Inc. include Joe Nicholson, Allen Harmon, Frank Hamiter, Nanette Huber, and Eric Kiser.
How can I contact Allen Cann?
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