• Handled Day-to-Day operations, while assisting other programs• Streamlined reporting process with use of Power BI• Aided in activating & loading pre-paid credit cards for Brand Ambassadors during samplings• Completed weekly transaction reconciliations to reconcile transactions and flag potentialfraudulent transactions• Created projects & shifts in Natural Insight

• Responsible for hiring, training, managing a team of 40+ employees in AB, MB & SK.• Averaging 95-100% project execution• Perform store visits in Edmonton to ensure team performance• Conduct weekly reports for alcohol & overall national executions

• Worked with POS system to place orders, manage bills and overseecomplimentary items.• Resolved guest and employee complaints to maintain complete customersatisfaction and workforce effectiveness.• Cultivated warm relationships with regular customers.• Shared knowledge of menu items and flavors, enabling customers to makepersonal decisions based on taste and interest