Allen Marshall Email & Phone Number

Manchester, England, United Kingdom

Manchester, England, United Kingdom

Summary: Supervisor, responsible for driving business performance and exceptional client experience. A visible leader, supporting the team on sales and operational objectives with a proven track record of delivering results.Duties: • Achieving personal sales/ASP/PC% targets in line with KPI’s. • Driving and supporting boutique sales. • Supporting the management team with daily operations. • Clienteling - CRM. Consistently delivering an elevated client experience – Xenia. • Management of repairs process and correspondence. • Development of team members – coaching/reviews/training planning in boutique. • Mid-Week/EOW Reporting and action plans.• Keyholder • TAG Heuer Connected Ambassador

Manchester, England, United Kingdom

Manchester, England, United Kingdom

Summary:Store Associate, responsible for daily running of Manchester concession while supporting the head office and service centre teams in London. Focus on delivering thoughtful and exceptional service to our clients.Duties:• Manage daily running of Manchester concession. • Meet and exceed store KPIs. Driving sales and service. • Customer relations, tracking and communicating updates with customers. • Weekly reporting of financial and other key data to Harvey Nichols management. • In-store watch repairs – maintenance service, bracelet adjustments. • Planning and follow up of daily tasks. • Implement and maintain visual directives. • Handle customer complaints and provide suitable solutions. • Develop culture of high-quality service.

Leeds, England, United Kingdom

Summary:Experienced Merchandise Assistant, with excellent commercial awareness. Confident in executing actions to support the buying and merchandising teams.Duties:• Updating supplier order books and ETA reports on the system.• Reconciling supplier order books and communicating anomalies.• Monitoring and actioning solutions for non-compliant and problems orders.• Keying PO’s, product creation and updating of carryover styles.• Monitor stock, action store IBT’s and skims.• Run cost and retail reporting, set ideals and action all updates.• Develop awareness of product area through analysis of reports and store/DC visits.• Ad-hoc reports and analysis for the team as required.• Chase free stock as directed by the buying team.

Manchester, England, United Kingdom

Summary: BAA with experience of working accurately in a fast-paced environment. Strong brand and process awareness with ability to prioritise in an organised manner across both buying and merchandising responsibilities. Duties:• Daily ad hoc admin and analysis.• Critical path and range board maintenance, ensuring data is up to date to aid planning and allocation.• Monitoring weekly sales performance and supplier intake to identify opportunities and missed sales.• Product creation and updating of carryover styles, monitoring price variance and updating where necessary.• Proactively researching new brands to continuously develop the range and elevate the offering. Completing comp shops, trend analysis and monitoring customer analytics.• Organising and maintaining samples.

London, United Kingdom

Summary:Commercial-minded Assistant Buyer trusted to develop a customer focused range in line with the overall department strategy and brand requirements.Duties:• Weekly attendance and contribution to the buying and marketing meetings.• Monitoring weekly sales performance and supplier intake to identify opportunities or risk/loss.• Managing critical path and range updates.• Managing the Buyers Admin Assistant, taking accountability for their performance and supporting their development.• Leading development and presentation in sign offs and range direction for men’s lifestyle/sportswear brands. Providing seasonal planning support to the Buyer and Merchandiser to ensure consistency with the overall vision.• Negotiating cost prices and building collaborative partnerships with suppliers.• Analysing sales performance across all channels in order to inform and develop the buying plan by channel, by product category, and by brand to deliver agreed targets, performance and reduce risk to the business.• Proactively researching new brands to continuously develop the range and elevate the offering. Monitoring the fashion market and customer activity through competitive shops, sales and trend analysis.• Supporting Merchandiser with sell-throughs and line cards to propose and execute trading actions in order to improve sales and fulfil opportunities.Achievements:• Double digit sales growth achieved vs LY.• Consolidated men's mix, improving shopability online and in-store through a more defined range, improving customer experience. • Elevated offering through introduction of brands such as Cole Haan and On Running to mirror adjacent women's offering and increase average spend.• BAA trained to a level where they're confident and autonomous in all tasks.

London, United Kingdom

Summary:Buying & Merchandising Admin Assistant with experience of working accurately in a fast paced environment. Strong brand and process awareness with ability to prioritise in an organised manner across both buying and merchandising responsibilities.Duties:• Manage seasonal accessories buy in full.• Critical path and range board maintenance, ensuring data is up-to-date to aid planning and allocation.• Product creation and updating of carryover styles, monitoring price variance and updating where necessary.• Input markdowns into the system with the approval of the Assistant Buyer.• Maintenance of data integrity for Buying.• Running stock and sales reports for analysis when necessary.• Raise and manage Purchase Order’s.• Meet with brands to view seasonal offerings, take pictures and notes to present to head buyer.• Daily allocation, ensuring stock levels are optimised in each store.• Arranging B2B transfers, collating styles during season.• Producing and updating sell-thru data across all brands weekly.• Daily ad hoc admin and analysis.Weekly Trade Contribution• Updating stock and sales reports to analyse stock holding and sales data.• Analysing bestselling brand/styles for the previous week and presenting back to the Senior Buyer.• Constant communication with Assistant Buyer relaying all key information.• Developing and maintaining effective working relationships within the cross functional elements of the buying team including other departments.• Assisting store teams with product queries and communicating product releases.Trend and Market Awareness• Strong understanding of competitors and the footwear market including niche and commercial brands, both luxury and high street.• Commercially awareness of product trends and season variations.• Producing the seasonal trend presentation, collecting samples and outlining upcoming key trends and product roll out.

London, United Kingdom

Summary:Responsible for daily running of key concept location for an award-winning Independent footwear brand. Recently awarded Drapers Independent Footwear Retailer of The Year 2018. Duties:• Manage daily running of the store, supervising a team of 3 staff.• Meet and exceed store KPIs. Driving sales and service.• Daily till management and reporting of sales and banking.• Daily reporting of received goods, stock allocation and B2B transfers.• Track sales data and analyse trends.• Daily/Weekly reporting of financial and other key data to DM.• Lead staff training with continued support and weekly tracking.• Planning and follow up of daily tasks.• Rota creation and staff planning.• Develop culture of high quality service.• Lead processing of daily deliveries.• Process returns and refunds.• Implement and maintain visual directives.• Handle customer complaints and provide suitable solutions.• Daily sales and stock communication with relevant head office departments.

London, United Kingdom

Summary:Responsible for assisting in daily running of brand leading store in European division. Duties:• Manage daily running of the store, supervising a team of 30 staff.• Meet and exceed store KPIs.• Daily till management and reporting of sales and banking.• Daily reporting of received goods, stock allocation and B2B transfers.• Track sales data and analyse trends.• Daily/Weekly reporting of financial and other key data to DM.• Lead staff training with continued support and weekly tracking.• Planning and follow up of daily tasks.• Develop culture of high quality service.• Lead processing of weekly deliveries.• Process returns and refunds.• Implement and maintain visual directives.• Lead monthly stock checks and analyse subsequent data.• Handle customer complaints and provide suitable solutions.• Key holder.

Kingston Upon Thames, United Kingdom

Summary:Solid track record of quality supervision and staff development across a multi-million pound independent menswear company. Strong leadership of strategic company goals, in particular customer service, profitability and efficiency. Consistent success in growing online brand awareness and sales through social media platforms.Duties:• Manage daily running of the store, supervising a team of 5-8 staff.• Meet and exceed store KPIs.• Daily till management and reporting of sales and banking.• Daily reporting of received goods, stock allocation and B2B transfers.• Track sales data and analyse trends.• Lead staff training with continued support and weekly tracking.• Planning and follow up of daily tasks.• Develop culture of high quality service.• Process returns and refunds.• Develop concepts and assist manager with visual merchandising.• Refine protocol and track the organisation of stockrooms for optimal efficiency.• Lead monthly stock checks and analyse subsequent data.• Handle customer complaints and provide suitable solutions.• Key holder.

Kingston Upon Thames, United Kingdom

Summary:Responsible for contributing to the overall performance of the store by consistently driving sales and delivering exceptional customer service. Accountable for stock management including processing deliveries and transfers as well as day to day stock organisation and replenishment.Duties:• Meet and exceed personal and store KPIs.• Maximise store profit utilising upselling and cross-selling techniques.• Consistently deliver high quality service.• Maintain shop floor standards.• Manage cash and payment systems in accordance with company procedures.• Process returns and refunds.• Assist with visual merchandising.• Create content and interact with customers through store specific social media accounts. (Since deactivated and centralised by HQ)• Organise and maintain an efficient stockroom.• Replenish stock sold from display.• Handle customer complaints in a calm manner.• Occasionally be responsible as a key holder.

Brighton, United Kingdom

Summary:Responsible for efficient management of all stock, in particular effective organisation of stock rooms and rapid replenishment of shop floor product.When on the sales floor, continued exceptional customer interaction, maintaining quality service throughout the sales process.Duties:• Organise and maintain an efficient stockroom.• Consistently deliver an exceptional level of customer service.• Meet and exceed personal and store KPIs.• Maximise store profit utilising upselling and cross-selling techniques.• Maintain shop floor standards.• Manage cash and payment systems in accordance with company procedures.• Process returns and refunds.• Assist with visual merchandising.• Handle customer complaints in a calm manner.• Cover other stores. This included a week takeover of the Carnaby House of Fraser location.

Brisbane, Australia

Summary:Accountable for growing in-store sales across Men's, Women's & Kids collections. In particular, driving sales of the new lifestyle range alongside the more traditional sportswear apparel the brand is known for. Responsible for training and supervision of staff to exacting standards with continual support to develop them to give exceptional customer service.Duties:• Manage daily running of the store, supervising a team of 6.• Meet and exceed store KPIs.• Maximise store profit utilising upselling and cross-selling techniques.• Train staff to strict company standards with consistent follow up.• Plan and set daily tasks.• Consistently deliver high quality service.• Process returns and refunds.• Assist manager and visual merchandiser with visual merchandising.• Organise and maintain an efficient stockroom.• Handle customer complaints and provide suitable solutions.• Daily till management and weekly banking.• Key holder.