Configuration, deployment, and monitoring of network equipment in a multi-vendor environment.VMware NSX-T Architecture and DesignBGP Architecture and DesignMonitoring and troubleshooting of interconnected sites across Metro Ethernet NetworkDeployment and configuration of Mist, Meraki, and Cisco-based wireless systems

Network oversight for interconnected WAN elements within Clark County.BGP Architecture and Design.Configuration, updates, and maintenance of routers, switches, and interconnected wireless devices.Configuration, setup, and deployment of audio and video endpoints in a Cisco Unified Communication Manager environment.Implementation of VMware NSX-V for micro-segmentation and logical routing.

Setup and configuration of BGP routing and switching for Enterprise class customers.Identification, remediation, and restoration of network anomalies.Tier 3 support to Network Operations Center Staff.Created and process and training documentation for new staff.

DUTIESAssisting in development of Facility IT&S capital & operating budgets. Assisting in establishing, and communicates, monitors, and manages Service Level Agreements (SLAs). Coordinating the assignment of resources to IT&S projects, operations, & incidents. Consulting with technical leaders during technical goal setting, prioritization, planning and design for Facility technical environmentCONTRIBUTIONSLed initiative to introduce hardware and services to new employee clinics across Nevada.Created project plan to give vendor devices access to the core Cisco network while maintaining HIPAA compliancy. Aligned various resources to successfully convert aging systems to Windows 7 with minimal downtime.

DUTIESProvide Tier 3 support to staff as well as network monitoring for 16 Hospitals across the West Florida Division. Implementation and configuration of Cisco hardware. Acting as Division liaison to Corporate for emerging technology. Primary escalation point to the Cisco Technical Assistance Center. ACCOMPLISHMENTSPromoted to Director.Created $50,000 cost savings by moving from a SmartNet model to a depot model.Created Technical Services Wiki to capture network anomalies for future staff.

DUTIESPrimary liaison between clinicians, administration and information systems. Implementation and support of various desktop, server and software solutions. Tier 3 support for network and hardware solutions within the Hospital. First point of contact for executive staff to discuss any and all technical concerns.ACCOMPLISHMENTSPromoted to Network Engineer.Technical Project Lead on multi-million dollar facility expansion.Created new process to correctly determine MTTR for field staff.

DUTIESSupported a high availability infrastructure for numerous Fortune 500 companies. Complied strictly to ISO mandated processes and procedures. Assured maximum up-time for applications housed within or dependent upon the Corporate Data Center. Configuration of and deployment Cisco routers, Switches within the data center. Maintained, monitored and documented HVAC and power levels within the Data Center. Navigation of HP/Openview, WLSE, NetQoS and Cacti for fault analysis of failed network elements.ACCOMPLISHMENTSPrimary lead for monitoring servers, HVAC systems, and Data Center hardwareDesigned network a private network to support a start-up company that exceeded their expectations.Responsible for monitoring and responding to all enterprise hardware alerts across the country.

DUTIESResolution of numerous chronic network issues affecting all DSL, T1 and ILEC loop related issues. Provided trend analysis for chronic tickets to ensure the root cause was identified and errors in processes were corrected. Ensured data delivery across RF, ATM and Frame Relay based infrastructures. ACCOMPLISHMENTSResponsible for supervision, coaching and driving performance Metrics for 19 techniciansRecognized by CEO for delivery of solutions to Japanese partner ACCA networks.97% adherence rate to partner Service Level Agreement