Responsible for the end-to-end Kraft Heinz Digital organization tasked with building a pipeline of innovation that will deliver $1.5B in enterprise value. Lead ~200 professionals across Product Management, Design, Data Science/AI, Software Engineering, Change Management, Business Intelligence, and Data Engineering.

Led Sam's Club Digital Operations, Strategy, and Transformation organization, responsible for overall eCommerce strategy, site operations, digital fulfillment, and acceleration of a multi-billion dollar omni P&L. Drove organizational transformation and execution to a clear omni value proposition by collaborating with store operations, leading transformational initiatives, launching new products/technologies, and building strategic partnerships. Also, responsible for global site analytics team, powering the insights to continually improve the Sam's Club member experience.

Promoted multiple times due to demonstrated ability to deliver product innovation by building high-performing teams that rapidly prototyped and scaled exciting digital solutions that received unprecedented customer satisfaction scores and were presented to the Walmart Board of Directors. Led a global product and innovation organization charged with the end-to-end delivery of a diverse portfolio of strategic products and initiatives. This includes managing executive-level relationships with Walmart’s top 20 global CPG suppliers and with the company’s International Product Development Center, International Retail Design Studio, and International Innovation Lab. 📌 EXECUTIVE LEADERSHIP: Revenue Growth: $50M+ | Portfolio Value: $250M+ | Direct/Indirect Reports: 500/50 | 🌏 Territory: 27 Countries➡️ SELECTED ACCOMPLISHMENTS:☑ Supervised 500+ associates within the Product, Engineering, Design/UX, Data Science, QA/Testing, Training/Communication, Program Management, and Innovation business functions, as well as 50+ indirect (cross-functional) resources from Finance, Accounting, eCommerce, Real Estate, and Merchandising. ☑ Delivered 50+ industry-leading product launches in 27 countries, 15% under budget and ahead of schedule. ☑ Deployed applications that enabled continuous improvement for 15K+ users, 20K+ vendors, and 7K+ facilities.☑ Developed top talent, facilitating 10+ promotions and receiving highest associate engagement scores.☑ Managed $1B+ CPG supplier relationships; developed consumer product strategies and executed exclusive events.☑ Activated COVID-19 global response; stood up and operated International COVID-19 Emergency Operations Center.

Continually sought out, recruited, and promoted based on reputation for delivering impactful business results faster than peers and for developing top talent, high-performing, diverse teams. Contributions included developing an end-to-end Annual Operating Plan and Five-Year Strategy for the $50B+ Sam’s Club division of Walmart. 📌 EXECUTIVE LEADERSHIP: Revenue Growth: $1B+ | Value: $500M+ | Direct/Indirect Reports: 15/200 | Oversight: 20+ New Store Openings➡️ SELECTED ACCOMPLISHMENTS:☑ Scaled innovation concepts across 600+ stores, launching new products, services, and digital experiences. ☑ Enabled $500M+ in capital spend and $1.5B in sales growth.☑ Oversaw 20+ new store openings.☑ Improved profitability 23% in “bottom 50 stores” by collaborating with management teams.

Promoted in less than 12 months to the Director’s role to oversee merchandising, operations, and membership product innovation. Contributions included leading the transition of Sam’s Club’s call center to a new provider, transforming the checkout process, reimagining the membership value proposition/offering, and piloting emerging technologies. 📌 EXECUTIVE LEADERSHIP: Cost Savings: $30M | Program Budget: $20M+ | Direct/Indirect Reports: 10/15 | Territory: United States➡️ SELECTED ACCOMPLISHMENTS:☑ Designed and launched first US Sam’s Club store with “drive-thru pickup” (omni retail) capabilities.☑ Engineered technology products that achieved record-breaking adoption and ratings from 40M+ customers.☑ Launched first US Walmart store with mobile checkout (Scan & Go); presented concept to Walmart Board of Directors.☑ Received internal and external (industry press) recognition for product innovation.

Led a cross-functional strategy team to deliver consumer products yielding $400M+ in annual revenue. Launched a TV service and managed operations with a leading Internet company. Also assessed, tested, and deployed 25+ emerging media and entertainment products and technologies.📌 EXECUTIVE LEADERSHIP: Revenue Growth: $400M+ | Program Budget: $100M+ | Direct/Indirect Reports: 10/25 | Territory: US➡️ SELECTED ACCOMPLISHMENTS:☑ Co-authored AT&T’s entertainment strategy; coordinated staffing of 150-person ad sales/content creation team.☑ Led PMO team that facilitated fastest consumer product launch in AT&T’s 100-year history, netting over 1M subscribers in the first year. ☑ Built process and products to produce first “three-screen” (mobile, TV, PC) sporting event – The Masters.☑ Managed relationship with Yahoo! to launch 10+ co-branded digital products.

Nominated by the Dean of Engineering at the University of Arkansas for the AT&T internship program. Upon successful completion of two internships and obtaining an MBA, recruited into the Leadership Development Program, which included multiple promotions. 📌 LEADERSHIP: Engineered $2M+ in Broadband Facilities + 26K+ Voice and Data Lines➡️ SELECTED ACCOMPLISHMENTS:☑ Led consumer call center; trained and motivated 15+ call center agents to exceed sales targets; recognized as top sales team in region.☑ Developed business case and strategy for $1B advertising sales organization.☑ Built Leadership Dashboard that was scaled across entire division and improved technician productivity 20%+.

Identified innovative solutions to improve wait times, reduce costs, increase attraction reliability, and maintain cast member and guest safety.➡️ SELECTED ACCOMPLISHMENT:☑ Generated $1M+ in annual cost savings by improving existing billing practices with major telecommunications supplier.