Allen Britten Email & Phone Number

Lexington, Kentucky Area

Lexington, Kentucky

Lexington, Kentucky

My job as a Leasing and Marketing Manager includes but is not limited to; overseeing a small leasing and marketing team, implementation of leasing and closing strategies, creating and developing of marketing tools, generating qualified prospects, meetings owner goals, inspiring resident interaction, planning resident events, managing resident retention, and developing marketing partnerships with local businesses .

Lexington, Kentucky

Lexington, Kentucky

My responsibilities as a Leasing Professional at The Wyatt include but are not limited to; acting as the community's sales associate, concierge, greet new clients, present professionally the features and benefits of our community and properly secure lease agreements from qualified persons. Not only do I work each day to improve; I hold the highest closing ratio, secure the highest leasing rate continually, and could confidently say provide the best overall customer service. Each day I continue… Show more My responsibilities as a Leasing Professional at The Wyatt include but are not limited to; acting as the community's sales associate, concierge, greet new clients, present professionally the features and benefits of our community and properly secure lease agreements from qualified persons. Not only do I work each day to improve; I hold the highest closing ratio, secure the highest leasing rate continually, and could confidently say provide the best overall customer service. Each day I continue to be innovative and provide ideas implemented within our community. Show less

My experience as the Night Auditor had a lengthy list of responsibilities including:- Post room charges and taxes to guest accounts.- Process guest charges voucher and credit card vouchers.- Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.- Transfer charges and deposits to master accounts.- Check to see that all charges are assigned to the appropriate departments.- Verify all transactions… Show more My experience as the Night Auditor had a lengthy list of responsibilities including:- Post room charges and taxes to guest accounts.- Process guest charges voucher and credit card vouchers.- Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.- Transfer charges and deposits to master accounts.- Check to see that all charges are assigned to the appropriate departments.- Verify all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to generated reports.- Verify that all charges posted from the POS Software had reached the correct guest folios and also not missing.- Print up and file reservations for the next business day(s).- Verify all account postings and balances.- Verify that room rates are correct and posts those rates to guest accounts.-Function as a front desk agent especially in terms of check-in and check-out procedures.- Function as acting manager in instance of emergency, TIPS certified, CPR certified, familiar with emergency procedures and evacuation plans. - Track room revenues, occupancy percentages, and other front office statistics.- Prepare a summary of cash, check, and credit card activities.- Summarize results of operations for management.- Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information.- Balance the day’s charges, making corrections as necessary.- Perform wake-up calls.- Understand principles of auditing, balancing, and closing out accounts.- Know how to operate PMS, back up devices, and other front office equipment's.- Respond to guest needs, special requests and complaints.- Perform nightly balancing of in-room video and long-distance telephone services Show less

My responsibilities while working at the front desk included;- Assisting guest with reservations and port bookings.- Verify identification and ensure that the provided credentials are accurate- Handle guest check-ins and check-outs with extraordinary service- Provide guests with room keys and call for bellboys- Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them- Operate hotel switchboard, take calls and provide… Show more My responsibilities while working at the front desk included;- Assisting guest with reservations and port bookings.- Verify identification and ensure that the provided credentials are accurate- Handle guest check-ins and check-outs with extraordinary service- Provide guests with room keys and call for bellboys- Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them- Operate hotel switchboard, take calls and provide information and transfer calls- Manage accurate accounting of all rooms, updating periodically throughout shifts- Answer questions regarding the hotel’s services, charges, dining facilities, recreational facilities and other services similar to a concierge - Generate bills and take payments- Contact housekeeping and maintenance departments when a problem was reported- Balance cash at the end of the shift and generate accounting reports for the benefit and support of the next shift Show less