Allen Allen Email & Phone Number

United States

Worldwide

Hosted and produced two successful podcasts, "Confession Radio" and "Podcast Whisperer," garnering a combined monthly listenership of 50,000.Coached over 100 aspiring podcasters on launching and growing their shows, with several achieving top 100 rankings in their categories.Developed and executed marketing strategies that increased podcast downloads by 30% in six months.

Pittsburgh, Pennsylvania, United States

Developed and implemented sales strategies that increased revenue by 15% within the first quarter.Led a team of 10 sales professionals, achieving a 95% client retention rate through exceptional service and relationship management.Analyzed market trends and competitor activities to identify new business opportunities, resulting in a 20% growth in new accounts.

Pittsburgh, Pennsylvania, United States

Oversaw daily operations of a 160-room hotel, ensuring operational efficiency and guest satisfaction, leading to a 10% increase in positive reviews.Implemented cost-saving measures that reduced operating expenses by 12% without compromising service quality.Coordinated with department heads to streamline processes, improving overall staff productivity by 15%.

Myrtle Beach, South Carolina, United States

**BUSINESS CLOSED DUE TO COVID**Exceeded profitability goals by 15% through strategic sales initiatives and team performance optimization.Enhanced customer satisfaction scores by 20% by implementing targeted training programs and customer feedback loops.Exceeded key partnership unit goals by 25% through effective team coordination and sales strategies.Maintained a premium service environment by achieving a 98% compliance rate on Apple Service Metrics.Managed payroll expenses to maintain a payroll-to-gross-profit ratio below 10%, optimizing staffing levels and productivity.Reduced shrink percentage by 12% through rigorous inventory management and staff training on loss prevention

Myrtle Beach, South Carolina, United States

Increased sales by 18% by cultivating excellent customer relationships and personalized service.Ensured the sales floor was consistently staffed with a top-performing sales team, resulting in a 15% increase in customer satisfaction scores.Maintained optimal floor merchandising by ensuring freight was processed and displayed within 24 hours, improving inventory turnover by 10%.Managed inventory control, administrative tasks, and banking responsibilities, reducing inventory discrepancies by 5%.

Myrtle Beach, South Carolina Area

Run all aspects of the daily operations of the hotel as a "hands-on" Manager leading your staff on a daily basisStaff scheduling for all departmentsDealing directly with our guests to achieve the highest level of guest satisfactionSupervise all departments including Maintenance, Housekeeping, and Front DeskPrepare and Pass QA inspectionsProcess daily, weekly and monthly reports directly for Hotel OwnerControl spending and expenses/control ordering of hotel suppliesForward all invoices and receipts to the corporate office for payment and accounting purposesSales and Marketing including internet-based promotions and advertisingWork to bring in and handle all guest room blocks with past clients as well as efforts to bring in new business

Myrtle Beach, Sc, United States

**BUSINESS CLOSED DUE TO COVID**Exceeded profitability goals by 10% through effective team management and sales strategies.Increased customer satisfaction scores by 12% through staff training and improved service protocols.Exceeded unit goals for key partnerships by 20% through strategic sales initiatives.Achieved a 97% compliance rate with Apple Service Metrics, maintaining a premium service environment.Maintained payroll expenses at 9% of gross profit, optimizing staffing levels and productivity.Reduced shrink percentage by 8% through effective loss prevention strategies and staff training.

Cherry Hill, Nj

Oversees, directs and manages property operations of a single property to assure optimum performance and continual improvement in the Key Performance Indicators (GREAT, REACH, DANCE, DRIVE, FRESH, Making it Right, Stop the Leaks and Safewatch)Coordinates, directs and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company assuring 100% guest satisfactionEnsure associates at the property are driving the Company initiatives (GREAT, REACH, DANCE, DRIVE, FRESH, Making it Right and Stop the Leaks)Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and employeesResponsible for maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDAManage labor standards and property level expenses to achieve maximum flow-through to the bottom line profit

Bensalem Pa

Oversees, directs and manages property operations of a single property to assure optimum performance and continual improvement in the Key Performance Indicators (GREAT, REACH, DANCE, DRIVE, FRESH, Making it Right, Stop the Leaks and Safewatch)Coordinates, directs and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company assuring 100% guest satisfactionEnsure associates at the property are driving the Company initiatives (GREAT, REACH, DANCE, DRIVE, FRESH, Making it Right and Stop the Leaks)Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and employeesResponsible for maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDAManage labor standards and property level expenses to achieve maximum flow-through to the bottom line profit

You have agility to learn new products and features with an interest in technology, particularly Apple productsAbility to deliver great customer experiences in any environment and to be invigorated by constant personal interactionStrong communication skills that let you converse as freely and comfortably with small groups as with individual customersYou're passionate about Apple and eager to share that passion with othersYou're willing to learn and embrace the guidelines behind Apple's unique style of serviceYou have strong people skills-you're approachable, a good listener, and empathetic

Myrtle Beach

Prepare weekly schedules for various departmentsComplete payroll for all employeesMaintain personnel responsibilities such as: interviewing/hiring/training/counselingHandle all client financial transactionsProactively increasing asset values on behalf of hotel owners worldwideMaintain yearly budget for all departmentsManaged the Restaurant and Lounge including: ordering/scheduling/controlBrand relationsHotel and Resort operationsSales and Marketing strategiesCapital structuringImprove current profitability by taking care of our guest and employees by adding value to the productEnhance and protect long-term real estate valuesProvide the owner’s with solutions by leveraging my experience, resources and relationships

Strengthened brand relations, resulting in a 20% increase in brand loyalty and repeat business.Oversaw daily operations of 15 hotel and resort properties, ensuring operational excellence and a 15% increase in overall guest satisfaction scores.Developed and implemented innovative sales and marketing strategies, achieving a 25% revenue growth across all managed properties.Structured capital investments and financial planning, resulting in a 30% improvement in return on investment (ROI) for property enhancements.Enhanced profitability by 18% through strategic initiatives focused on guest satisfaction and employee engagement, leading to improved service quality and value-added amenities.ncreased long-term real estate values by 22% through proactive maintenance, strategic upgrades, and effective property management practices.Delivered tailored solutions to property owners, leveraging extensive industry experience and a robust network of resources, resulting in a 95% client satisfaction rate.Consistently exceeded guest and owner expectations by achieving a 98% satisfaction rating, through exceptional service delivery and operational excellence.