Allen Dean

Allen Dean Email and Phone Number

Tax Counselor (Volunteer) @ AARP Foundation
Newburyport, MA, US
Allen Dean's Location
Newburyport, Massachusetts, United States, United States
About Allen Dean

Award-winning technical communicator, skilled in information design and strategy.Specialties: Technical content strategy. Developer documentation.I'm also proud of my work as a pipe organ builder and designer at the Noack Organ Company and Wissinger Organs. Things I did with them in the last century miraculously still exist.

Allen Dean's Current Company Details
AARP Foundation

Aarp Foundation

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Tax Counselor (Volunteer)
Newburyport, MA, US
Employees:
1352
Allen Dean Work Experience Details
  • Aarp Foundation
    Tax Counselor (Volunteer)
    Aarp Foundation
    Newburyport, Ma, Us
  • Ibm
    Content Strategist - Ibm Cloud Platform Reliability Engineering
    Ibm Nov 2021 - Oct 2024
    Lowell, Massachusetts, United States
    IBM Cloud enables seamless integration into public, private and hybrid cloud environments. The infrastructure is secure, scalable and flexible, and provides enterprise solutions tailored to your needs.
  • Ibm
    Information Developer - Watson Core
    Ibm Jul 2013 - Nov 2021
    Littleton, Massachusetts, United States
    Information developer and content strategist working on the cognitive system IBM Watson. IBM Watson is an AI platform that helps you make more accurate predictions, automate decisions and processes, and optimize your team’s time. In 2011, Watson beat the two best Jeopardy! champions in a two-game competition.https://www.ibm.com/watson
  • Ibm Information Management
    Information Architect
    Ibm Information Management Oct 2011 - Jun 2013
    Littleton, Ma
    Information Management DivisionInformation developer and architect for DB2 Query Management Facility (QMF), a business intelligence and analytics product that builds on the capabilities of DB2 for z/OS and IBM System z.
  • Ibm
    Maximo Information Strategist And Architect
    Ibm Jun 2008 - Oct 2011
    Shape the Maximo user assistance products to support users' goals.
  • Ibm
    Manager Of Maximo Documentation
    Ibm Oct 2006 - May 2008
  • Ignited Llc
    Cofounder
    Ignited Llc Feb 2003 - Dec 2009
    Ignited offers writing, editing, and application design services.
  • Mro Software (Acquired By Ibm)
    Manager Of Maximo Documentation
    Mro Software (Acquired By Ibm) Sep 2005 - Oct 2006
    Bedford, Massachusetts, United States
  • Frsglobal (Was Providus)
    Application Design And Documentation Specialist
    Frsglobal (Was Providus) Jul 2003 - Jun 2005
    (FRS develops software for financial enterprise risk management and regulatory compliance.)-- Awarded two STC regional honors for single-source help systems.-- Wrote online help, administrator’s manuals, and installation guides.-- Worked to develop formal requirements, business process flows, and associated documentation. Resulting software recognized in industry for its usability.-- Specified functional and user interface design for several major software releases.
  • Navisite
    System Architect/Product Manager
    Navisite Mar 2002 - Sep 2002
    (NaviSite (www.navisite.com) offers managed server and application hosting)-- Worked in a cross-functional capacity as member of Research and Development and Product Development.-- Performed competitive analysis on portals.-- Managed delivery of new services for extranet (my.navisite.com) to NaviSite's competitive advantage.
  • Fourthchannel
    Director Of Hosting Operations
    Fourthchannel Dec 1999 - Jul 2001
    (fourthchannel was an application service provider for assisted selling.) -- Wrote technical white papers for external use in marketing, sales, and customer support uses.-- Managed day-to-day operations and three engineers at remote office.-- Defined requirements for vendors, negotiated contracts, established project timeline, and relocated production computers within six weeks of start date.-- Determined and oversaw creation of all hosting best practices, processes, and procedures.
  • Myway.Com
    Director Of Systems Engineering
    Myway.Com Dec 1995 - Dec 1999
    (MyWay [originally known as Planet Direct] was the first consumer Web portal and a subsidiary of CMGi. Held several positions both as an individual contributor and manager.)-- Facilitated the conception and implementation of large-scale technical projects-- Managed international and cross-functional teams from development, operations, systems engineering, QA, content, design, and marketing, as well as outside consultants.
  • Copyright Clearance Center (Ccc)
    Manager Of Online Services
    Copyright Clearance Center (Ccc) Jan 1990 - Dec 1995
    CCC (www.copyright.com) is a provider of copyright licensing and compliance solutions for the information content industry. Held several positions both as an individual contributor and a manager.)-- Managed user interface design and helped deliver early transactional Web site (1995) to support company services to external customers. -- Supervised staff of bibliographic researchers.-- Oversaw operations of service with revenues over $3 million per year.

Allen Dean Skills

Information Architecture Dita Technical Writing Content Management Writing Technical Documentation Robohelp Use Case Analysis Online Help User Interface Design Software Project Management Agile Methodologies Usability Information Design Software Documentation Technical Communication User Centered Design Usability Testing User Experience Software Design Business Intelligence Analytics Xml Manuals

Allen Dean Education Details

Frequently Asked Questions about Allen Dean

What company does Allen Dean work for?

Allen Dean works for Aarp Foundation

What is Allen Dean's role at the current company?

Allen Dean's current role is Tax Counselor (Volunteer).

What is Allen Dean's email address?

Allen Dean's email address is al****@****ail.com

What is Allen Dean's direct phone number?

Allen Dean's direct phone number is +195461*****

What schools did Allen Dean attend?

Allen Dean attended Duke University, Arhs, The Ohio State University School.

What skills is Allen Dean known for?

Allen Dean has skills like Information Architecture, Dita, Technical Writing, Content Management, Writing, Technical Documentation, Robohelp, Use Case Analysis, Online Help, User Interface Design, Software Project Management, Agile Methodologies.

Who are Allen Dean's colleagues?

Allen Dean's colleagues are Cecil Scrivner, Paula Callier, Artelia Watkins, John Walsh, Dave Moore, Ethan Ortman, Candice Johnson.

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