Allen Dean Email and Phone Number

IBM Cloud enables seamless integration into public, private and hybrid cloud environments. The infrastructure is secure, scalable and flexible, and provides enterprise solutions tailored to your needs.

Information developer and content strategist working on the cognitive system IBM Watson. IBM Watson is an AI platform that helps you make more accurate predictions, automate decisions and processes, and optimize your team’s time. In 2011, Watson beat the two best Jeopardy! champions in a two-game competition.https://www.ibm.com/watson

Information Management DivisionInformation developer and architect for DB2 Query Management Facility (QMF), a business intelligence and analytics product that builds on the capabilities of DB2 for z/OS and IBM System z.

Shape the Maximo user assistance products to support users' goals.

Ignited offers writing, editing, and application design services.

(FRS develops software for financial enterprise risk management and regulatory compliance.)-- Awarded two STC regional honors for single-source help systems.-- Wrote online help, administrator’s manuals, and installation guides.-- Worked to develop formal requirements, business process flows, and associated documentation. Resulting software recognized in industry for its usability.-- Specified functional and user interface design for several major software releases.

(NaviSite (www.navisite.com) offers managed server and application hosting)-- Worked in a cross-functional capacity as member of Research and Development and Product Development.-- Performed competitive analysis on portals.-- Managed delivery of new services for extranet (my.navisite.com) to NaviSite's competitive advantage.

(fourthchannel was an application service provider for assisted selling.) -- Wrote technical white papers for external use in marketing, sales, and customer support uses.-- Managed day-to-day operations and three engineers at remote office.-- Defined requirements for vendors, negotiated contracts, established project timeline, and relocated production computers within six weeks of start date.-- Determined and oversaw creation of all hosting best practices, processes, and procedures.

(MyWay [originally known as Planet Direct] was the first consumer Web portal and a subsidiary of CMGi. Held several positions both as an individual contributor and manager.)-- Facilitated the conception and implementation of large-scale technical projects-- Managed international and cross-functional teams from development, operations, systems engineering, QA, content, design, and marketing, as well as outside consultants.

CCC (www.copyright.com) is a provider of copyright licensing and compliance solutions for the information content industry. Held several positions both as an individual contributor and a manager.)-- Managed user interface design and helped deliver early transactional Web site (1995) to support company services to external customers. -- Supervised staff of bibliographic researchers.-- Oversaw operations of service with revenues over $3 million per year.