Contact Center Agent with 7 years of UAE experience, handle calls , chat , emails and complaints from customers. Escalate high priority complaints to the concern department. Well versed with 5 languages.
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Procurement ExecutiveDamac PropertiesDubai, Ae
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Assistant BuyerDamac Properties Sep 2023 - PresentUnited Arab Emirates
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Contact Center Agent (Edirham)Ministry Of Finance, Uae Oct 2019 - Nov 2022Dubai, United Arab EmiratesHandle calls, chats, service request, complaints and emails from different customers, raise tickets to the concern department on the CRM to solve the issue asap. Monitor declines and report to the senior lead to escalate the issue. -
Customer Service RepresentativeVideocon Telecommunications Ltd Apr 2016 - Jun 2019Dubai, United Arab Emirates -
Passenger Service AgentQatar Airways Jan 2012 - Aug 2015Mumbai, Maharashtra, India
Allen D. Education Details
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Kalina UniversityBusiness/Commerce, General
Frequently Asked Questions about Allen D.
What company does Allen D. work for?
Allen D. works for Damac Properties
What is Allen D.'s role at the current company?
Allen D.'s current role is Procurement Executive.
What schools did Allen D. attend?
Allen D. attended Kalina University.
Who are Allen D.'s colleagues?
Allen D.'s colleagues are Mustafa Haji, Gayan Dhanushka, Ravindra Sharma, Bakare Akintunde, Sayed Sayed, توفيق دفع الله محمد خضر, Mohammad Alsheikh.
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