With offices in 151 countries and more than 364,000 people, we are among the leading professional services networks in the world. We help organizations and individuals create the value they are looking for, by delivering quality in Assurance, Tax, and Advisory services.PwC Management Consultants help clients translate strategy into execution, closing the gap between ideas and outcomes, to transform the organization and achieve tangible business results. We provide innovative solutions focused on mergers and acquisitions, operations, customer, sales and marketing, human capital and change management, finance, and program and portfolio management.At PwC, we believe in a future where our clients can become the ultimate customer attractors by being outcomes-obsessed. By focusing on delivering results that matter to their customers, businesses can overcome the challenges of attracting new customers and ensuring the satisfaction of existing ones.Healthcare is a transforming industry due to legislative and regulatory demands, technology challenges, and societal trends. Our practitioners are supported by a health research unit, which is managed by a physician partner and provides our clients with cutting-edge intelligence, perspective, and analysis on issues transforming the health industry. Our professionals have deep health industry expertise and include physicians, nurses, system specialists, health policy analysts, actuaries, financial advisors, and data analysts. The Health Industries Advisory team includes the following sectors: - Healthcare: Payer/Provider, Pharmaceuticals, and Life Sciences- Suppliers and Innovators/New Entrants

Digital Experience Center (DEC) delivers a personalized digital consumer experience for Kaiser Permanente's members. DEC manages KP.org, Kaiser Permanente's consumer-facing health portal with over 4 million active users, and KP's various mobile apps. The site enables consumers to manage their family's health and coverage online -- from viewing lab results, making appointments, emailing a doctor, refilling prescriptions, to managing claims and coverage, viewing health content and much more.- Conduct performance assessments and propose strategies for KP's digital initiatives and operations for three projectsA) Find Doctors and Locations - Member Experience - Analyze user data to identify trends - Generate recommendation for systematic change to address any potential pain points from membersB) Find Care - Immediate Care Accessibility - Collaborate with numerous stakeholders from multiple regions to gather pertinent data - Compile and analyze data to identify trends - Generate recommendations for improvementC) Stretch@KP - Workforce Planning - Utilized human-centered design to generate strategy to improve communication and productivity in workforce - Produced several prototypes with responses from interviews for testing with more focus groups

Saban Community Clinic, in collaboration with strategic partners, serves as a medical home for the underserved and those who are most vulnerable by providing comprehensive, dependable and affordable quality health care in a caring environment.Responsibilities include:- Optimizing clinical care workflows- Conduct gap analyses on patient care data- Ensure completion of accreditation audits- Improve patient adherence on immunizations

The California Department of Veterans Affairs (CalVet) works to serve California veterans and their families. With nearly 2 million veterans living in the State, CalVet strives to ensure that its veterans of every era and their families get the state and federal benefits and services they have earned and deserve as a result of selfless and honorable military service. CalVet strives to serve veterans and their families with dignity and compassion and to help them achieve their highest quality of life.- Assess operations of current HR state- Collect and analyze data to generate improvement recommendations - Develop educational material on state job application process- Lead presentations to potential staff- Managed recruitment events and decreased organization's position vacancy rate by 24%

- Responsible for oversight of PHSA financial activities- Serve a financial advisory role to PHSA representatives and committees- Develop annual organizational budget and maintain it with UCLA Accounting- Manage account records and fund allocations for PHSA- Oversee all financial development activities

Health Policy and Management (HPM) 234: Health Services Organization and Management TheoryCourse Description: Introduction to organizational and management theory in healthcare settingsCourse Objectives: - Apply theories relating to realistic problems in healthcare management- Identify root causes, exploring possible solutions, and making recommendations- Work with teams to conduct stakeholder and root cause analysesResponsibilities:- Assist faculty member teaching the course on reading and grading of students’ papers and exams in upper division and graduate courses- Contribute to curriculum development- Lead sessions for students to learn and apply course content 1) Effective team management through communication 2) Stakeholder Analysis- Address course inquiries - Manage academic records of students

- Leadership position in the 1st Year HPMSA committee- Serve the 1st year cohort through communication and representation of their needs and interests for professional development to the HPMSA Board- Plan quarterly functions to promote membership engagement, retention, and leadership development- Organize and lead monthly committee meetings- Attend weekly HPMSA Board meetings and coordinate for special liaison attendees

PricewaterhouseCoopers (PwC) is the largest multinational professional services firm in the world. PwC's purpose is to build trust in society and solve important problems. Their line of service in consulting aligns advisory professionals with expertise in finance, accounting, business processes, technology, and customer relations to assist clients in achieving their strategic objectives. Focus: People and Organization in the Health IndustryAssist clients in improving the performance of all aspects of their HR organizations, both management of Human Capital (HC) and HR operational excellence, through thought leadership and innovation.

- Create professional programming for membership development and networking

- Established professional relationships with key community partners and patient resources- Represented NEMS at meetings with community-based organizations- Participated in marketing and strategic planning of the organization- Developed and implemented outreach activities to diverse patient populations to generate interest in NEMS services- Seeked outreach and community awareness/presentation opportunities- Collected and reported statistical information for monthly and quarterly reports- Coordinated and conduct seven focus groups, queried and phoned 1000+ patients at several clinics for quality assurance and certification purposes for the patient-centered medical home (PCMH) recognition- Launched civic engagement initiatives during National Health Center Week at numerous clinics with coordinating voter registration drives at 12 of our locations- Managed inventory for promotional items and medical supplies necessary for outreach functions

- Provide exemplary client services- Utilize Microsoft Outlook services to offer timely notifications to clients on request orders- Utilize Quickbooks software to draft order quotes and invoices- Update cash logs with daily transaction credits and operational debits- Support production tasks for timely product delivery

- Provide support to controller on financial operations of business- Review and input account receivable and account payable entries- Reconciling finance accounts- Managing daily post in and out- Receiving and processing all invoices, expense forms and requests for payment- Reconciliation of Direct Debit mandates- Utilization of accounting software, Quickbooks

- Conduct a variety of general administrative tasks as assigned- Assist with processing mail, bookkeeping, data entry and office supplies requests- Assist with archiving, storage management, and in-house event planning- Work with the Business & Communications Assistant to develop and implement aninternship project- Help improve administration procedures- Train and orient new interns in general office procedures- Greet guests and the general public; answer and route phone calls- Utilize Quickbooks Software to process payment orders and other requests for media from clients- Usage of Pivot Table and VLOOKUP functions of Microsoft Excel- Organizing files in FileMaker Pro- Assisted in developing Onboarding documents and preparationUltimately, cultivate knowledge and skill set to effectively and efficiently run a non-profit organization.

- Compound and dispense medications based upon patient demand- Enhance laboratory skills - Provide patient support and screen calls- Practice troubleshooting skills- Improve patient experience through addressing questions, documenting requests, and provideupdates

- Chaired two committees on the board: Volunteer and Entertainment- Recruited 60+ volunteers for event- Volunteer duties ranged from crowd control, food serving, logistics, and translators- Outreached to community for performers- Coordinated with committee members for allocation of $5,300 event budget

- Initiated a student organization to promote further progression of Asian American diversity- Educated students on intersectionalities society- Developed educational and networking opportunities for members- Raised funds of $1,000 for enriching opportunities for members

- Initiated a student organization emphasizing human rights- Educated members to promote human rights- Hosted educational screenings on violations of human rights in North Korea

The elected senate is the legislative branch of the student government. We oversee the multi-million dollar annual budget to allocate fairly and effectively. We work to improve the safety of campus, health accessibility, education affordability, and resource accessibility.- Elected position by the student body to promote and represent student interests- Attended weekly senate meetings to generate, review, and execute plans improving overall quality of student life

- Elected position by the student body to serve and represent the students- Budgeted effectively to maximize allocation of funding for projects on campus- Reviewed requests by student organizations and individuals to effectively allocate $40,000 budget- Managed and balanced budgets- Reinforced traditions on approving and denying funding requests- Reviewed proposals on Educational Opportunity Fund Committee to allocate $221,000 budget for education and retention initiatives - Reviewed proposals on Student Fees Budget Committee to oversee the allocation of $8.6M budget for campus improvements

- Korean Student Organization served as premiere source of spreading Korean culture - Revived ailing student organization- Restructured and grew existing framework of organization- Expanded and strengthen relations in the community- Promoted the mission through hosting educational events showcasing Korean American culture

- Addressed needs and diligently sought suitable student organization advisors- Reviewed and filtered through candidate's application - Interviewed candidates with scenario-based questions- Introduced students to interview advisor candidates- Reviewed and recommended suitable candidates to human resources for employment consideration

- Oversaw 150+ Registered Student Organizations - Conducted research, reports, and made recommendations- Reviewed and provided proposals to rectify student organization issues

- Asian Student Conference is one of the largest student organizations - Oversaw operations of organization and maintained morale within the board- Reinforced the mission of organization to promote cultural diversity- Raised membership and sustained 25+ active members- Successfully hosted cultural variety show and fundraised $3,000 for local charity- Coordinated with logistics to bring 20 members to annual Midwest Asian American Students Union conferenceTimeline of Involvement:2006 - 2007 Active member of Asian Student Conference2007 - 2008 Secretary of Asian Student Conference2008 - 2009 Director of Public Relations of Asian Student Conference2009 - 2010 President of Asian Student Conference Midwest Asian American Students Union Representative of Wichita State University2010 - 2011 Senior Advisor of Asian Student Conference

- Led efforts to host benefit show and raised awareness and funds for victims - Recruited 20+ student organizations' participation - Collaborated with UNICEF Campus Initiative to raise $6000 for relief efforts

- Learned concepts of international relations, consensus building, researching, and leadership skills- Represented Sweden and Ireland with the World Food Programme and the Third Committee: Social, Cultural, and Humanitarian - Participated in the Midwest Regional Model United Nations in St. Louis, MO- Participated in the National Model United Nations in New York City, NY

- Mentored and expanded English proficiency- Introduced American culture to international students

- Documented photos to accurately convey articles- Edited photos for publishing

- Assured quality on customer service- Reaffirmed sanitation and customer service standards- Conducted inventory records and daily financial transactions

Cooperatively streamlined communication between Midwest universities and the Midwest Asian American Students Union

- Conducted market research- Collected consumer data through demonstration of products- Promoted hardware and software of Microsoft products