Demonstrated proficiency in the fundamentals of artificial intelligence and data science through timed and graded assessments, including inferential statistics, data processing, logistic regression, and neural networksConducted cyber risk assessments against a wide variety of regulations and industry best practices in order to identify gaps in compliance and organizational securityUtilized and configured risk management software, data sources (incl. SecurityScorecard, MITRE CWE (Common Weakness Enumeration), ATT&CK, and D3FEND), and ticketing systems (incl. ServiceNow) to assess, identify, mitigate, and remediate third party cyber supplier risk, preventing incidents and data breachesSupported an internal research project by distilling complex industry research to identify the costliest, most common, and most impactful data risks and attack vectors, resulting in a more robust third party risk solutionConstructed and submitted RFPs (requests for proposal) and SOWs (statements of work) for Fortune 500 clientsLed and managed multiple offshore teams to ensure timely completion of quality deliverables and cyber risk assessmentsAnalyzed and presented detailed analyses on project budget and earnings status per quarter and per fiscal year to partners and senior leadershipDisplayed speaking and presentation skills through regular delivery of AWS lectures to audiences of hundreds of attendees

Answered the 211 crisis and support hotline and the National Suicide Prevention Lifeline for the Florida panhandle; while adhering to intricate procedure, counselors identify the caller’s need, manage complex emotions, find practical solutions to varied issues, and relay the contact information of relevant organizationsAssisted with technical difficulties (including audio input/output and internet problems), especially during shifts when most urgently needed; recommended a remote call platform that was later implemented due to COVID-19

Created detailed briefings for the Congresswoman by researching and distilling law and policy informationEnsured that constituents completed an authorization form to guarantee compliance with the Privacy Act of 1974 (5 U.S.C. § 552a), which mandates written consent for a federal agency to maintain personal informationDemonstrated proficiency in Microsoft Office, Adobe software, and the Fireside CRM (Constituent Relationship Management) systemFacilitated casework and services for the constituents of Florida’s 7th Congressional District; coordinated local engagement events and helped residents interact with federal agencies such as the USCIS, IRS, CMS, and VA

Organized a criminal justice forum with hundreds of attendees (including Florida Agricultural Commissioner Nikki Fried and former gubernatorial candidate Andrew Gillum) by writing letters and making calls to prominent state and local officials, community activists, and religious leadersUtilized enterprise-level audio codec software to record NPR’s phone interview of Deputy Director Neil VolzSolved logistical challenges—estimated event turnout and secured the supply of food, drinks, and other amenities; drafted panel questions on criminal justice and voting rights, on short notice and even during the event itself after the panelists spoke far longer than expectedFurthered the campaign for Florida Amendment 4 on the 2018 ballot to restore the voting rights of felons, both at the organization and in my spare time: canvassed door-to-door, made calls, persuaded friends to join me